Getting past "Fetch VLAN configuration - Command failed" errors in Cisco Prime Infrastructure 2.0 - How?

I've got a handful of devices in Cisco Prime Infrastructure 2.0 which show up in the "Archive Failed Devices" view. The "Failure Reason" is some variation of "Fetch VLAN configuration - Command failed" sometimes including "TELNET: Failed to establish TELNET connection to x.x.x.x". What does this mean? How do I overcome this? In all cases, the device is configured to use SSH and has valid SSH credentials. In all cases, I can SSH from the command line of the NCS appliance to the devices listed in the "Archive Failed Devices" view.

Hi
I was able to fix the "Fetch VLAN configuration - Command failed" by allowing tftp from the device to PI server in firewall. See if this can help.

Similar Messages

Prime Infrastructure 2.1 - Fetch VLAN Configuration - command failed

Hi,
i am installing the system on a customer's site.
i've noticed that most of the devices configured on the PI have resulted in error in the Configuration Archive with this error:
Fetch VLAN Configuration - command failed.
i checked that the tftp service on the PI is enabled.
i tried manually executing from a device: copy flash:vlan.dat tftp://PI_IP and couldnt manage to do so.
i also tried manually to do it to another tftp server and it worked.
i dont see any FW drops.
does anyone have any idea how to troubleshoot this?
thanks in advance!

As to get the VLAN information, the file in Cisco devices Flash : Vlan.dat is fetced, and if PI fails to do so, it gives this error. As it is a file in flash, PI needs to send it over to Server itself using TFTP.
If TFPT is somehow not working between Server and devices, it may throw this error.
Is it happening with all the devices or some perticular platform?
If with all the device, you need to check if there is any Firewall blocking TFTP access to devices.
Also, you can check if TFTP service on CPI is working properly by command ncs status.
If service is affected, try to restart service - service tftp restart Or you can restart the PI Machine itself.
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

Cisco Prime Infrastructure and VLAN fetch

I have about a dozen systems which are showing up under the Archive Failed Devices section of Device Work Center -> Configuration Archives. The reason is Fetch VLAN configuration - Command failed. All of the affected devices have something in common in that they are all managed by hitting a publicly routable IP address outside of the network on which the NCS server lives (NCS IP is 172.19.40.51). To the devices, NCS looks like it is coming from an publicly routable IP address (because it is NAT'd by the firewall). I suspected that the issue was that NCS was trying to TFTP the VLAN.dat file to the NCS server but that it was trying to send it to 172.19.40.51 instead of the NAT address. I turned on debugs on one of the affected devices and sure enough I see that the device is trying to TFTP something to 172.19.40.51. Of course that will never work. I can find no way within the Admin UI of Cisco Prime to change this behavior such that NCS will try to collect the VLAN.dat file in some other way or use the NAT'd IP address for the copy attempt.
Is there a way to get it to use something other than TFTP? Is there some way to turn this off entirely so that it doesn't show up in the Archive Failed Devices section? Prime seems to be able to parse the VLANs by way of the configuration file (since we use transparent mode throughout) so it seems like an extra step I don't need.

Marvin,
This is where everything goes off the rails for me when it comes to understanding Prime Infrastruction, Prime LMS and everything that you're talking about. Refer to this link: http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-lan-management-solution/data_sheet_c78-697479.html
How should I interpret this?:
"Cisco Prime Infrastructure 1.1 bundles campus switch, branch, core routing, and wireless LAN management into a single, easy-to-order solution that enables businesses and enterprises unparalleled operational efficiencies and investment protection. The bundle consists of:
● Cisco Prime LAN Management Solution, which delivers simplified management of Cisco® Borderless Networks and reduces operations costs by aligning network management functionality the way network operators do their jobs
● Cisco Prime Network Control System, which provides complete wireless LAN management with converged user and access management, and integrated lifecycle management of branch routers
For more information about Cisco Prime Infrastructure, please visit http://www.cisco.com/go/primeinfrastructure."
Am I wrong to assume that the first bullet point, which states "Cisco Prime LAN Management Solution" is referring to Prime LMS 4.2?
Thanks,
Steven

"Command Failed" error in Oracle Discoverer 10g

Hi All,
I am getting "Command Failed" while exporting XML work book in discoverer administrator.
Here the steps as I followed.
Step1: Login into Discoverer Administrator and connect EUL database.
Step2: Choose File->Export
Step3: Choose selected objects in the End user Layer radio button
Step4: Choose Workbooks object from drop down and selected workbook
Setp5: Click on browse button to chose the XML path in your PC and checked the button for “Generate XML for exported workbooks.
Please let me know how to resolve this issue.
The "Command Failed" error is comming only for cutom workbooks, not for oracle seeded ones.
Regards,
Prasad

Hi Prasad;
Please check below thread:
Command Failed Error During Export with Generate XML Option
Regard
Helios

I have a samsung scx 4100 series and i just updated to mountain lion and now i keep getting a "filter failed" error, anyone have any suggestions as to how to fix it.

I have a samsung scx 4100 series and i just updated to mountain lion and now i keep getting a "filter failed" error, anyone have any suggestions as to how to fix it.

Hi again, when you clicked on Mountain Lion and Lion in the App Store you are telling the laptop to reinstall them both.
You may have allowed simutanious downloads checked at the bottom of the window, I don't know, but I expect Mountain Lion is downloading, so Lion is waiting for it to finish, so if you have Mountain Lion installed cancel both download's.
Cancell both downloads anyway.
Go to the apple logo , top left, click on it, then click on about this mac, a window will open telling you what's installed, Mountain Lion is OX 10 version 10.8.2 click on more info, to find out more, Lion will be OX10 version 10.7.4.
Only update were it say's check for updates, not download now.

Cisco Prime Infrastructure 2.1.0.0.87 - VLAN.DAT fetch failure

Hello Fellow Networkers,
I'm encountering Fetch VLAN Configuration failures from a bunch of Cisco 3560 switches (c3560-ipbasek9-mz.122-50.SE3) in a one department. Whilst the vlan.dat file is deprecated, it still remains important and needs archiving. From PI I can ssh to the switches in question and the path remains nat free.
Your input would be much appreciated.
Thank you in anticipation.
Michael

Hi Michael,
This mean vlan fetch is working for other sites \ devices ?
Is the job status is "partial Successful" for those 3560's ?
check if there is any firewall rule Blocking the TFTP protocol ,if yes allow the TFTP protocol and check the issue again.
Thanks-
Afroz
***Ratings Encourages Contributors ***

Cisco Prime Infrastructure 1.2 Error

Hi,
I don't have any experience with Cisco Prime infrastructure. I am getting the below error
Unable to start secondary NCS server PRLPrimeNCS02 [10.140.xx.xx]
Reason: IO Error: could not resolve the connect identifier "wcss1"
Not sure exactly what the error means. Any help much appreciated.
Thanks
Nachi

Hi Scott,
Thank you for your email.
The HA is runing on the Cisco Prime. Runing Cisco Prime on a Virtual machine in VM.
The issue we are experiencing is that the system failed over to the secondary (HA) for unknown reasons. When we failed it back it didn’t fail back properly. Configured Manual failover. Managed to failback to primary but it complained HA was no longer configured.
Tried to remove HA and reconfigure it. The primary removed the HA configuration, but the secondary kept it. Here is some info on the secondary
PRLPrimeNCS02/admin# ncs ha status
[Server] prlprimencs01(10.xx.xx.xxx) [State] Secondary Lost Primary [Failover Type] manual
PRLPrimeNCS02/admin# ncs ha remove
High availability configuration will be removed
Do you wish to continue? (y/N) y
Removing secondary configuration will remove all database information
Do you wish to remove high availability configuration from primary? (y/N) y
Secondary is attempting to remove high availability configuration from both primary and secondary
Requesting primary to remove high availability configuration from both primary and secondary
Successfully removed high availability configuration
PRLPrimeNCS02/admin#
PRLPrimeNCS02/admin#
PRLPrimeNCS02/admin# ncs ha status
[Server] prlprimencs01(10.xx.xx.xxx) [State] Secondary Lost Primary [Failover Type] manual
PRLPrimeNCS02/admin#
And the primary
prlprimencs01/admin# ncs ha status
[State] Stand Alone
prlprimencs01/admin#
Below is the log
Starting Health Monitor as a secondary
Checking for Port 8082 availability... OK
truststore used is /opt/CSCOlumos/conf/truststore
truststore used is /opt/CSCOlumos/conf/truststore
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
java.lang.OutOfMemoryError: Java heap space
Dumping heap to logs/java_pid6044.hprof ...
Heap dump file created [249907589 bytes in 6.857 secs]
Thanks
Nachi

Cisco Prime Infrastructure 1.3, Mail Configuration

Hi,
I have a Cisco Prime Infrastructure 1.3 and I want to set up the mail. When I test it, I get this error:
Failed to send mail to primary SMTP server. Failed to send mail to secondary SMTP server. Please make sure that you save mail configuration by hitting 'Save' button.
I have the ip address, and the username and password. Do I need to create a new buzon for the prime? because by default the "From" field appears with
[email protected]
Thanks!!

Some extra info that has just come to my attention. At one point we were running (we're actually still running) CiscoWorks with LMS3.2 and Cisco NCS 1.x. I merged these two things together into Cisco Prime Infrastructure (upgraded the licensing to get 450 lifecycle licenses to cover the APs + all of the devices coming from LMS3.2). I followed all of the documented procedures to upgrade the NCS appliance to Prime Infrastructure. But when I type "show application" from the CLI of the NCS appliance (now the Prime Infrastructure appliance) I see this:
HQ-NCS1/admin# show application
NCS Cisco Prime Network Control System
Is that normal? Maybe this is my problem. Should this output list "Cisco Prime Infrastructure" instead of (or in addtion to) Cisco Prime Network Control System? When I login to the GUI it shows "Cisco Prime Infrastructure" and the GUI has changed considerably (menus are different) so I'm assuming that the application upgrades I launched from the CLI to go to Prime Infrastructure worked fine.

CISCO PRIME INFRASTRUCTURE 1.2 NCS ERROR

Hi everyone,
can anyone put through on this, i'm having issue starting the ncs server on cisco prime infrastructure 1.2 .below is the message i get when i do show ncs status:
NGPHC-CPR001/admin# ncs status
Health Monitor is running, with an error.
failed to start NCS on startup Health Monitor
Reporting Server is running
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...
status
thanks.

Hi Marvin,
Its has never worked. This is the first time i am installing it.
I haved done as you adviced but still getting the same error as stated above.
Please is there another way out.
thanks.

Fail back unsuccessful in Prime Infrastructure 2.0

Fail back unsuccessful in Prime Infrastructure 2.0.
Getting foll error while starting NCS services:
health monitor running with an error....

Hi Yusuf,
there could be many reasons of the failure of the health monitor services ... could be a databases faulty..
If you have backup or if your PI was running on VM and you have some snap shot then I would suuggest you to Restore(backup) it.
***Try to reboot the server once before you try to restore the backup..
Thanks-
Afroz
****Ratings Encourages Contributors****

Cisco Prime Infrastructure 2.2 Error

We have just loaded a new OVA for Cisco Prime Infrastructure 2.2 and are receiving an error on every pre-built and custom template of:
Template Deployment- Prepare and schedule : Configure SNMP
There was an error while parsing and rendering the content. (updateLeftTreeOnce is not defined)
Does anyone know how to fix?

I found local root user dosn't get this error, only tacacs with root rights get the error.

Cisco Prime Infrastructure Scheduled Configuration Archive not executing

We have a deployment of Cisco Prime Infrastrcuture 1.3 (1.3.0.20).
Configuration Archive is a feature that collects and archives the device configurations i.e. cisco switches.
You have an option to schedule this to run, say daily, weekly etc. Once scheduled you can see it in the "Jobs Dashboard" and with the "next start time" of what you configured. I have a situation whereby the time it is suppose to start - it doesnt - howevere flags the job as a "success". Not newe device configurations are archived and the "next start time" remain the same. Its almost like it is failing to execute, but some other process under the hood thinks that it was been executed correctly?
Any ideas or experience that could help here would be appreciated!

Some extra info that has just come to my attention. At one point we were running (we're actually still running) CiscoWorks with LMS3.2 and Cisco NCS 1.x. I merged these two things together into Cisco Prime Infrastructure (upgraded the licensing to get 450 lifecycle licenses to cover the APs + all of the devices coming from LMS3.2). I followed all of the documented procedures to upgrade the NCS appliance to Prime Infrastructure. But when I type "show application" from the CLI of the NCS appliance (now the Prime Infrastructure appliance) I see this:
HQ-NCS1/admin# show application
NCS Cisco Prime Network Control System
Is that normal? Maybe this is my problem. Should this output list "Cisco Prime Infrastructure" instead of (or in addtion to) Cisco Prime Network Control System? When I login to the GUI it shows "Cisco Prime Infrastructure" and the GUI has changed considerably (menus are different) so I'm assuming that the application upgrades I launched from the CLI to go to Prime Infrastructure worked fine.

Configure the syslog of ASA 5512-X for display on Cisco Prime Infrastructure 2.1

Hi, I'm working on implementing the Cisco Prime Infrastructure 2.1 and want to display the syslog about ASA5512-X with Software Version 9.2.
What would be the procedure for configuring?
Thanks in advance.

Hi,
Enable "logging host x.x.x.x " command to enable logging
check the below link:
http://www.cisco.com/c/en/us/td/docs/security/asa/asa91/configuration/general/asa_91_general_config/monitor_syslog.html#68764
FYI: Prime Infrastructure support only SEV 0,1,2 syslogs as of now.
Operate > alarm and events > syslogs
Thanks-
Afroz
****Ratings Encourages Contributors *****

Cisco Prime Infrastructure 1.3 - SNMPv3 can´t get CPU, memory info.

Hi,
I have a Cisco Prime Infrastructure 1.3 deployment with Catalyst 2960S switches. Switches are running IOS 15.0(2) SE2. All switches have SNMPv2 configured, and all appears to be fine. I'm migrating one switch to SNMPv3, and PI have reachability to the switch, but PI doesn´t receive traps from the switch, and neither poll CPU and memory information (all displays 0.00%).
Somebody have a sample configuration of SNMPv3 with Cisco Prime (Infrastructure or LMS)? I cannot find a Cisco official (or unofficial) document related to this version, usually all mention SNMPv2.
Thank you.
Eduardo

Hi Eduardo:
SNMPv3 is indeed supported for general administration. There's a bug with SWIM using SNMPv3 (CSCud92758), but you should be fine for just monitoring. Have you deleted the switch, waited until Prime Infrastructure told you it was gone, then readded it as SNMPv3 natively? Bug CSCug78869 keeps things from working well when changing SNMP versions.
If you don't have the new Update-1 patch for Prime Infrastructure 1.3.0.20 installed (filename PI_1.3.0.20_Update_1-12.tar.gz) installed, I'd suggest you get it. While it's not going to specifically address this issue, there are a lot of really good fixes in it.
Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20

Cisco Prime Infrastructure 1.3 Web Log In Error

Hi,
I recently installed Cisco Prime Infrastructure 1.3 per the set up guide. I am able to log into the VM back end but when I try to log into the web interface with the admin account I get the following error message "Invalid Username or Password. Please try again". I verified that the username and password are correct but I still can not get in.

I think there is some bug (or feature) that makes that the accounts defined during setup are not valid in the web gui.
Since the users I created using CLI, work when I SSH into the PI 1.3, I know they are correct.
Clearly the web part uses a different way to authenticate users. I'm told all this worked just fine in PI 1.2, so not sure what cisco is up to.
To resolve this use the root account to login in the web interface.
It has the same pw as the admin user.
There you can create an admin account (and or others)
Cheers,
Michel

Getting past "Fetch VLAN configuration - Command failed" errors in Cisco Prime Infrastructure 2.0 - How?

Similar Messages

Maybe you are looking for