Getting photos off iPod Touch 4G gives error

My best friend is trying to get her photos off of her iPod touch 4G on windows. She's going through the wizard to as per Apple's kb article (http://support.apple.com/kb/HT4083) but run's into this error:
"the I/O operation has been aborted because of either a thread exit or an application request"
Now it says "unknown error". Any ideas why and how to fix it?

Sorry should've said she is running Windows XP which I believe is up to date.

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http://discussions.apple.com/thread.jspa?threadID=2013116&tstart=0

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"I see that ipod touch 5 will not open as an external storage device in order to download and back up songs to external hard drive or flash drive..."
Correct. The iod touch is not a backup/storage device.
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Message was edited by: Anna Sandham

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btabz

How do i get pictures off ipot touch to computer, how do i get pictures off ipot touch to computer

i put photos on my Ipod touch so i could redue my PC ( reformat drives) now i need help getting photos off ipod touch onto my PC
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Follow this article to copy photos from your device to the computer: http://support.apple.com/kb/HT4083

I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error iPod can't be synced req'd file can't be found. Tried deleting the photo cache, restoring the iPod etc but to no avail.

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Try here:
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HT201263 after 10 minutes my ipod touch it gives me errors

after 10 minutes my ipod touch it gives me errors can anybody please help

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- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings > General > Reset and tap Reset All Settings.
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Getting photos off iPod Touch 4G gives error

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