Getting pop-ups and mac running slow
my macbook air is running slow and I keep getting pop-ups. Does anyone know of a good anti-virus program for a macbook air computer. Simple
Does anyone know of a good anti-virus program for a macbook air computer.
None are worthwhile and most will make a mess of an already bad situation.
For the popups and a potential solution for what you describe, read How to install adware
Similar Messages
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My Mac Pro is getting pop ups and is very slow. How can I fix that?
I Have a Mac Pro
PRocessor 2.4 GHz Intel Core i5
memory 4GB 1333 MHz DDR3
MAckintosh HD Startup Dis
GRaphics Intel HD Graphics 3000 384 MB
SAfari 8.0.3
Os Yosemite version 10.10.2
MY Mac Pro is slow and keeps getting pop ups that will not go away. one of the pop ups says I need to scan and use their cleaning and security system. What can I do to improve my computer speed and get rid of pop ups.Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(124219) -
I have adblock but still get pop ups and ads
I get pop ups and ads on both safari and google chrome and have an adblocker on both. These pop ups are ads in many different ways most common is a new tab opening usually that stupid mac keeper website.
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I am getting pop-ups, and web pages are opening with "special offers." My yahoo mail has advertising covering the mail messages. This is new. What do I do?
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
SCAN WITH ALL PROGRAMS.
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
What do I do to check for viruses and or remove them if there is one? I have never had a problem with my mac until now. It is running VERY slow
This is what it came up with.... any ideas?
EtreCheck version: 1.9.11 (43) - report generated May 27, 2014 at 11:07:36 PM CDT
Hardware Information:
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 1 day 23:26:50
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (20.75 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[running] com.whitesmoke.uploader.plist Support
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions:
WhiteSmoke: Version: 1.0.0.1
Vidx: Version: 2.0
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071801000001 Support
fbplugin_1_0_1: Version: (null) Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% DashboardClient
6% coreaudiod
6% WindowServer
5% repair_packages
3% VLC
Top Processes by Memory:
549 MB repair_packages
143 MB com.apple.WebKit.WebContent
131 MB Safari
119 MB installd
94 MB mds_stores
Virtual Memory Information:
809 MB Free RAM
1.82 GB Active RAM
224 MB Inactive RAM
630 MB Wired RAM
3.66 GB Page-ins
207 MB Page-outs -
No OS Disk and Mac running slow. Suggestions?!?!
So I don't know if it was an update or not but iTunes and my whole Mac has been running really really slow. I think it is a RAM issue but not sure. I would re-install the OS but when I bought my Mac I never got the install disk for Snow Leopard. Anyway I could get that from Apple for free? If not, any test I can run to find the problem?
Thank you!You can't get discs from Apple for free. You can buy a Snow Leopard installer for $30 at any Apple Store or authorized reseller, or a duplicate set of the installer discs that came with your computer for somewhat more by calling Customer Relations at 1-800-767-2775.
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Have malware and mac running slow, how do I solve this problem
EtreCheck version: 1.9.12 (48)
Report generated June 21, 2014 at 7:14:19 AM EDT
Hardware Information:
iMac (21.5-inch, Late 2012) (Verified)
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1600 x 900
System Software:
OS X 10.9.3 (13D65) - Uptime: 2 days 10:11:57
Disk Information:
APPLE HDD ST1000LM024 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 999.35 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
STECH Simple Drive 400.09 GB
disk2s1 (disk2s1) <not mounted>: 32 KB
External HD (disk2s3) /Volumes/External HD: 399.95 GB (74.72 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] com.symantec.kext.SymAPComm (12.6f28 - SDK 10.6) Support
[loaded] com.symantec.kext.filesecurity (2.6f32) Support
[loaded] com.symantec.kext.fw (5.3f12) Support
[loaded] com.symantec.kext.internetSecurity (5.3f6) Support
[loaded] com.symantec.kext.ips (3.9.1f10) Support
[loaded] com.symantec.kext.pf (5.6f22) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.symantec.deepsight-extractor.plist Support
[failed] com.symantec.errorreporter-periodic.plist Support
[loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
[loaded] com.symantec.liveupdate.daemon.plist Support
[not loaded] com.symantec.nav.migrateqtf.plist Support
[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[not loaded] com.vsearch.daemon.plist Support
[running] com.vsearch.helper.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.symantec.errorreporter-periodicagent.plist Support
[loaded] com.symantec.nis.application.plist Support
[running] com.symantec.uiagent.application.plist Support
[running] com.vsearch.agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[failed] com.zeobit.MacKeeper.Helper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items:
iTunesHelper
Canon IJ Network Scanner Selector EX
AdobeResourceSynchronizer
TuneupMyMac
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
NortonInternetSecurityBF: Version: 1.9.0 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Norton Internet Security: Version: 1.9.0f7
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Norton\nQuickMenu Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
External HD [Local] (Last used)
Total size: 372.49 GB
Total number of backups: (null)
Size of backup disk: Excellent
Backup size 372.49 GB > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% fontd
0% com.apple.WebKit.Networking
0% Safari
0% configd
Top Processes by Memory:
434 MB SymDaemon
279 MB WindowServer
270 MB com.apple.WebKit.WebContent
180 MB Mail
156 MB Safari
Virtual Memory Information:
2.21 GB Free RAM
3.41 GB Active RAM
1.40 GB Inactive RAM
991 MB Wired RAM
1.47 GB Page-ins
0 B Page-outsIn addition to Symantec and MacKeeper as QuickTimeKirk suggested, remove adware Vsearch too.
Identify and remove adware
http://www.thesafemac.com/arg/
or
Adware Removal Tool
http://www.thesafemac.com/art/ -
sometimes it happens when I click on links, and often windows will open in the background and I don't notice they are there until they begin their vocal ads!
Do not install MacKeeper (and how to uninstall it if you have):
https://discussions.apple.com/docs/DOC-6221
(Please note that references to the original developers, Zeobit, also now refer to Kromtech Alliance Corp, who acquired MacKeeper and PCKeeper from ZeoBit LLC in early 2013.)
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up* as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home-solutions and here: http://www.opendns.com/technology/opendns-vs-google-public-dns/ )
and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
* as confirmed by: http://lifehacker.com/5835775/google-dns-and-opendns-users-are-getting-a-web-spe ed-boost
and Apple:
http://support.apple.com/kb/TS3408?viewlocale=en_US
but results may vary depending on where you are located.
If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Adware removal:
http://www.thesafemac.com/art/ -
I've triple checked the 'blocked pop-ups' is turned onion my settings, I'm still getting pop-ups and want them to stop. Any help?
Sorry, this is for my ipad 2. Any help would be appreciated!
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i get pop ups and ads and i am tired of it, and "Do these suggestions help" over and over again is not helping.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Pop ups on mac?
I got a mac a few months ago and a few weeks ago I began to get mackeeper ads popping up in a different screen. Now it s getting worse and happening almost every time I click on something, and there s even more variety of what websites pop up. Now I have pop ups on the actual website I m on and they pop up every time I click something. It s really obnoxious and I hate it. How can I get rid of this....? It s really distractingClick here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(124753) -
My MAC is running slowly and I am having to continually remove unwanted pop ups and leave unwanted pages which appear including MACkeeper. If I am on a sports website, betting pages appear - any ideas?
Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(120718) -
i had a virus warning for my macbook pro. ran anti virus software but nothing was detected. however i keep getting pop ups.
Harry
You Mac does not have any viruses as there are no viruses for MacOSX. What you have a malware scam. Did you download MacDefender, or MacProtector? To get rid of them, open activity monitor and look for the process MacDefender, or MacProtector, double click the process and force quit. Go to system preferences to accounts, login items and remove MacDefender, or MacProtector by highlighting it and hitting the minus sign. Go to your applications folder and drag MacDefender or MacProtector to the trash. Open finder and do a search for Macdefender or MacProtector trash any related files. Do the same with a Spotlight search, it is the little magnyfing glass far top right in the menubar. Lastly, go open finder, select your user folder, go to library then loo in aoplication support and remove MacDefender or Mac Protector from there, close that folder then go to preferences and remove any preference file for MacDefender or MacProtector. Hope this helps.
Joseph -
How do I get rid of spam pop ups and ads?
how do I get rid of spam pop ups and ads?
It's malware.
Help here ..
The Safe Mac » Adware Removal Guide
The Safe Mac » Genieo
The Safe Mac » Mac Malware Guide -
I keep getting pop ups that say my subscription has expired? I have paid and have credit because this has happened before and i paid 3 times. Can I just buy a download instead of paying a monthly subscription?
We often find this happens when the wrong software gets run (so the subscription doesn't apply).
So,to start with what exactly is your subscription for - please check your account details and confirming email?
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