Getting recurring errors since last MS update
I have Win8. Since the last update a couple of days ago, Firefox keeps failing to display pages properly - I think any with tables. I am able to fix this temporarily by clearing the cache, but it recurs a couple of hours later.
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
[[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.
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The other error occurs when shutting down the computer. It goes by pretty quick but I think it says something like; "Finish installing? Abort or Yes" and I have no curser control at all at that point. Happens every time I shut down or restart.
Anyone have ideas about these alerts, errors and how to fix them?
My Macbook Pro, 15" Retina display has the most up-to-date OS--10.10.1Start time: 19:31:46 01/05/15
Model Identifier: MacBookPro10,1
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 9:34
Bluetooth
Apple Wireless Keyboard
Apple Wireless Trackpad
Diagnostic reports
2014-12-19 cloudd crash
2014-12-20 Kernel gpuRestart
2014-12-26 com.apple.preference.network.remoteservice crash
2014-12-30 Google Chrome hang
2015-01-05 garcon crash
2015-01-05 mds crash
Log
Jan 5 17:13:48 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
Jan 5 17:13:56 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
Jan 5 17:13:56 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
Jan 5 17:14:06 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
Jan 5 17:14:06 AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 51.
Jan 5 17:14:16 ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
Jan 5 17:14:27 pci pause: SDXC
Jan 5 17:48:15 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
Jan 5 17:51:44 wl0: Beacon Loss Event, last RSSI[-65]
Jan 5 18:12:18 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 18:12:23 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 18:12:35 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 18:15:19 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 18:23:33 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 18:23:40 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 18:23:50 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:29:59 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:02 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:05 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:08 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:11 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:14 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:18 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:22 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Jan 5 19:30:31 com.openssh.sshd.UUID: Service exited with abnormal code: 255
Activity
Net: 8 in, 36 out (KiB/s)
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App extensions
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Apps
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Contents of /Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist (checksum 891421492)
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Contents of /Library/LaunchAgents/com.epson.esua.launcher.plist (checksum 1726226152)
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Contents of /Library/LaunchAgents/com.epson.eventmanager.agent.plist (checksum 1862971771)
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Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 2098554753)
<?xml version="1.0" encoding="UTF-8"?>
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...and 1 more line(s)
Contents of /Library/LaunchAgents/com.teamviewer.teamviewer.plist (checksum 3821885867)
<?xml version="1.0" encoding="UTF-8"?>
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...and 1 more line(s)
Contents of /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist (checksum 3679356347)
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<string>-Module</string>
<string>Full</string>
</array>
...and 6 more line(s)
Contents of /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist (checksum 1438920954)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Debug</key>
<true/>
<key>Disabled</key>
<false/>
<key>Label</key>
<string>com.teamviewer.service</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Service</string>
<string>-Module</string>
<string>Full</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>WorkingDirectory</key>
<string>/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist (checksum 3705965674)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.facebook.videochat.NAME.updater</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/java</string>
<string>-cp</string>
<string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
<string>FacebookUpdate</string>
<string>com.facebook.peep</string>
<string>3.1.0.522</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>10800</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 4220752091)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.download</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS< /string>
<string>-trigger</string>
<string>download</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>16974</string>
<string>-firstAppId</string>
<string>278470014</string>
</array>
<key>WatchPaths</key>
<array>
<string>/Users/USER/Downloads</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.ltvbit.plist (checksum 118536198)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.ltvbit</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/InstallerS< /string>
<string>-trigger</string>
<string>ltvbit</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>16974</string>
<string>-firstAppId</string>
<string& -
Email error since last software update
I keep getting an error message as follows:
The mail server denied access to the account “***@charter.net” because an administrator or other mail client was using it when Mail tried to log in. Try again later.
The server returned the error: account is locked by another session or for maintenance, try again.
This has been ongoing since the last software update. I haven't changed any mail settings and all was working fine for months. I called charter and they said call Apple. Nothing wrong on their end. The mailboxes keep going offline for some reason. Can anyone help?
< Edited by Host >It says login failed. Verify username and password are correct. The thing is, mail works sometimes but not all the time. It seems to reset itself throughout the day. There are times that i try to retrieve mail and it gives me that message. Other times in the day, it resets and is fine. I have tried deleting the mailbox and starting all over. The same thing happens. The username and password that I have are correct. It just seems to only work some of the time. Very weird. Here is the log:
READ Apr 20 16:36:11.787 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
+OK Capability list follows
TOP
USER
RESP_CODES
PIPELINING
EXPIRE NEVER
UIDL
IMPLEMENTATION Openwave Email vM.7.09.02.04 201-2219-117-106-20090629
READ Apr 20 16:36:11.805 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
+OK Capability list follows
TOP
USER
RESP_CODES
PIPELINING
EXPIRE NEVER
UIDL
IMPLEMENTATION Openwave Email vM.7.09.02.04 201-2219-117-106-20090629
WROTE Apr 20 16:36:11.825 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
USER
WROTE Apr 20 16:36:11.844 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
USER
READ Apr 20 16:36:11.862 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
+OK please send PASS command
READ Apr 20 16:36:11.881 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
+OK please send PASS command
WROTE Apr 20 16:36:11.900 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
PASS ******
WROTE Apr 20 16:36:11.919 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
PASS ******
READ Apr 20 16:36:11.944 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
-ERR [IN-USE] account is locked by another session or for maintenance, try again.
WROTE Apr 20 16:36:11.977 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
QUIT
READ Apr 20 16:36:11.990 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
-ERR [IN-USE] account is locked by another session or for maintenance, try again.
READ Apr 20 16:36:12.000 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x116f86210 -- thread:0x1170a56c0
+OK InterMail POP3 server signing off.
WROTE Apr 20 16:36:12.017 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
QUIT
READ Apr 20 16:36:12.057 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11774cf20 -- thread:0x117767e20
+OK InterMail POP3 server signing off.
CONNECTED Apr 20 16:37:35.373 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
CONNECTED Apr 20 16:37:35.374 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
READ Apr 20 16:37:35.409 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
+OK InterMail POP3 server ready.
READ Apr 20 16:37:35.429 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
+OK InterMail POP3 server ready.
WROTE Apr 20 16:37:35.454 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
CAPA
WROTE Apr 20 16:37:35.474 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
CAPA
READ Apr 20 16:37:35.496 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
+OK Capability list follows
TOP
USER
RESP_CODES
PIPELINING
EXPIRE NEVER
UIDL
IMPLEMENTATION Openwave Email vM.7.09.02.04 201-2219-117-106-20090629
READ Apr 20 16:37:35.518 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
+OK Capability list follows
TOP
USER
RESP_CODES
PIPELINING
EXPIRE NEVER
UIDL
IMPLEMENTATION Openwave Email vM.7.09.02.04 201-2219-117-106-20090629
CONNECTED Apr 20 16:37:35.526 [kCFStreamSocketSecurityLevelNone] -- host:smtp.charter.net -- port:25 -- socket:0x11b595a30 -- thread:0x117767e20
WROTE Apr 20 16:37:35.542 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
USER
WROTE Apr 20 16:37:35.565 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
USER
READ Apr 20 16:37:35.600 [kCFStreamSocketSecurityLevelNone] -- host:smtp.charter.net -- port:25 -- socket:0x11b595a30 -- thread:0x117767e20
220 imp11 smtp.charter.net ESMTP server ready 20100420 163735
READ Apr 20 16:37:35.610 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
+OK please send PASS command
READ Apr 20 16:37:35.642 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
+OK please send PASS command
WROTE Apr 20 16:37:35.684 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
PASS ******
WROTE Apr 20 16:37:35.706 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
PASS ******
READ Apr 20 16:37:35.730 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
-ERR [IN-USE] account is locked by another session or for maintenance, try again.
WROTE Apr 20 16:37:35.768 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
QUIT
READ Apr 20 16:37:35.771 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
-ERR [IN-USE] account is locked by another session or for maintenance, try again.
READ Apr 20 16:37:35.796 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11e855980 -- thread:0x11a96ee20
+OK InterMail POP3 server signing off.
WROTE Apr 20 16:37:35.810 [kCFStreamSocketSecurityLevelNone] -- host:smtp.charter.net -- port:25 -- socket:0x11b595a30 -- thread:0x117767e20
EHLO [192.168.1.101]
WROTE Apr 20 16:37:35.811 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
QUIT
READ Apr 20 16:37:35.873 [kCFStreamSocketSecurityLevelNone] -- host:pop.charter.net -- port:110 -- socket:0x11b511b50 -- thread:0x11a947a40
+OK InterMail POP3 server signing off.
READ Apr 20 16:37:35.984 [kCFStreamSocketSecurityLevelNone] -- host:smtp.charter.net -- port:25 -- socket:0x11b595a30 -- thread:0x117767e20
250-imp11 hello [66.189.51.163], pleased to meet you
250-HELP
250-SIZE 31457280
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 OK
WROTE Apr 20 16:37:36.009 [kCFStreamSocketSecurityLevelNone] -- host:smtp.charter.net -- port:25 -- socket:0x11b595a30 -- thread:0x117767e20
QUIT
< Edited by Host > -
Errors since last software update
I've been having issues since the last software update of iPhoto. The application takes a long time to import photos and presented an error message indicating photos could not be found. What can I do to fix this? What were the "fixes" that were added in the last update that might have caused these issues? Can I rollback the update?
Thanks,
Bernadette Garciawhat is the exact error message?
Do you have a default "managed" library (the iPhoto preference to "copy imported items to the iPhoto library is in its checked state) or a referenced library (you have unchecked that preference)?
LN -
I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match
YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB -
Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.
Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.
When I try to sign out of Yahoo it comes up with:
Secure Connection Failed
An error occurred during a connection to login.yahoo.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.
I have run CCleaner and cleared cookies. Uninstalled and reinstalled FF to no availe.
When I close FF a box comes up telling me it has crashed.
I can sign out of Yahoo in IE.the benefit of this https scan feature is at least questionable. in order for it to work, avast has to perform a kind of man-in-the-middle "attack" in order to get to the content of the encrypted connection (firefox supports a feature called [http://monica-at-mozilla.blogspot.co.at/2014/08/firefox-32-supports-public-key-pinning.html key pinning] which can be used by websites to address such MITM attacks and which also seems to pick up AVAST's interference).
when you download files over a https-connection, they will be scanned by your AV software once they land on your hard-disk anyway. on the other hand it should be the job of the browser to make it impossible to get infected by malicious software by just surfing around...
''edit: please try to restart the browser again, it may take a new session for the change to take effect.'' -
Since last 2 updates the screen area on my ipad mini when I am on Facebook has shrunk with an empty area like a frame round the edges. How can I get it back to fill the screen?
How to remove ios 8 ? This is biggest failure of Apple. It slow down my ipad , freez application, freez key board....?
-
My ipad2 will not connect to network since last iOs update.
My iPad 2 will not connect to network since last iOs5 update.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HT4623 I keep getting an error when trying to update my iPad 2
I keep getting an error when trying to update my iPad 2
http://support.apple.com/kb/HT4623
Can you please describe this error? What, exactly, is happening? What, exactly, does the error message – if any – say? -
I am trying to update my Itunes software on a Windows XP system and keep getting an error message saying the update can't locate "itunes.msi" where is that file located?
thanks, JudyThe servers are getting slammed by millions of people wanting to upgrade.. just give it some time, and soon enough you'll have your upgrade.
-
Drag and Drop not working since last software update
Drag and Drop not working since last software update - this is occuring on Outlook for the mac and I just tried moving an icon on the doc and the same thing occured. YOu can drag but the items will not drop.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
HT5242 I keep getting an error, and the Java Update will not install. What can I do?
I keep getting an error, and the Java Update will not install. What can I do?
Never mind. I kept trying, and finally when I opened "About This Mac" and clicked the software update from there (as opposed to the "Software Update" just below), the Java update finally worked.
-
I am getting an error message for the Update store, saying "To Update this application, sign in to the account you used to purchase it." how do I get rid of these Old unneccisary Updates? anyone?
Welcome to Apple Communities
What's this app? You need to use another Apple ID to update it -
Getting an error when trying to update payment information on iTunes
Getting an error when trying to update payment information on iTunes
If you would like help from these user forums then saying what the error message was would be useful.
-
I am getting an error message trying to update 8.1.2 but no error code
I am getting an error message trying to update 8.1.2 but no error code
Hi Jennifer,
If you are having an issue with being unable to update your iPad's version of iOS, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L
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