Getting "refused connection" message; can't video or audio chat

I have searched and read posts on this forum but I am somewhat at a loss, perhaps due to my lack of sophistication on these issues. Here are the facts:
My son is living in Belgium this summer, and we had hoped to iChat with him using audio and video. He has a 15" PowerBook G4 running 10.4.6 and iChat 3.14, and an external iSight.
This computer, behind an AirPort Express Base Station, worked well all year for video iChatting at college (USA).
He now has the same computer (firewall off), the same AirPort Express Base Station in his Belgian apartment. The apartment is connected via a Prestige 841 DSL modem (I believe this is a Zyxel unit).
We get the "the user refused the connection" message when audio or video chat is attempted. We are able to chat text-only. Also, Skype works (wasn't installed until after these problems were noted).
At my end I have a MacBook Pro running 10.4.6, built-in iSight camera, iChat 3.1.4, behind an AirPort Extreme. I am able to video and audio chat with other people behind this configuration.
Also my son can't audio or video chat with iChat with other users, so clearly the problem is at his end.
I had him change the port that iChat works on from 5190 to 443 but that didn't help. QuickTime streaming speed has been adjusted on both his computer and mine.
It appears that the prestige 841 is not actually a router but just a dsl modem, so I don't think there is any port issue with that unit. The airport express isn't doing any port forwarding, to my knowledge, at his end, but I admit to being a bit confused.
I tried looking at the Ralph Johns' ichat pages but I couldn't figure much out from them, especially since I in am the USA and my son's machines are in Belgium. Hopefully I have provided enough information to get a step-by-step solution from the local genuises here - please?
Thanks for any help.

Hi Andrew,
I can not see the 841 listed on this site.
http://portforward.com/routers.htm
This may be that it does not Route or it could mean it is recently new and not on the list yet.
However we can find out by doing a few things.
If you go to System Preference > Network.
There are two drop downs near the top.
Choose the Airport option in the second drop down.
Now click the TCP/IP tab
It should then look like the Pic Molly and I have been swopping in this thread http://discussions.apple.com/thread.jspa?messageID=2531947#2531947
(your IP as 10.0.1.xxx and the "router" being 10.0.1.1 fro the Airport)
An Airport device does not do Port Forwarding as such.
in it's default mode is does NAT everything. This means it does point all data to a specific IP from one side (modem or ISP if modem is in Bridge) to the other (LAN = Computers).
This can mean problems if the modem does route and is DOING DHCP.
IF he takes the Airport out of the connection set up and connects direct to the modem does it work ?
Get him to repeat the above in System Preferences > Network.
This time he will have to select Built-in Ethernet from the drop down.
We will need to know the IP that now shows up. Refere to the thread I linked you to and the posts to Molly about how to tel if the modem is in Bridge from the IP numbers he gets.
There are test accounts and real live testers listed in the 3 tables on this page
http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html
Which ones can you get to and can your son when connected direct to the modem ?
IF the Modem is routing then it will be simply a question of turning DHCP Off in the Airport and making it a Wireless Access point.
Go to Applications/Utilities
Open Airport Admin Utility.
Log on to the Airport in the first window.
Then go to the Network tab in the main window.
Deselect Distributing Addresses (This is the Airport's DHCP)
If you repeat the System Preferences > Network > > TCP/IP tab thing you should now see the same or at least similar IPs as when connected directly to the modem
Keep the Quicktime setting to match the download speed.
As it is a Zyxel keep the port at 443.
Also get him to Check if his MAc Firewall is On
( System Prefereces > Sharing > Firewall tab)
Also check the Advanced Button here and theat it is Not set set to "BLock ALl UDP Traffic"
1:47 PM Wednesday; June 14, 2006

Similar Messages

Error message while trying video and audio chat.

I have tiger 10.4.11 and tried to video chat with leopard, without success. Writing is ok. However, my friend on leopard was capable to chat with another friend, so the issue is with me. Now I remember that I tried to set up a video chat with amsn, without success too.
The error log, only the interesting part ( ) is at the bottom. I tried to
1) desactivate the firewall
2) activate and set up the following ichat ports:5060, 5190, 5297, 5298, 5678, 16384-16403
3) I tried the following settings with quicktime: automatic or T1/intranet/LAN 1,5Mbps
I have a wireless modem, with an encrypted connexion. I have a PC, connected on the same modem, and with it I had no issue with the webcam or having a audio conversation with skype. Therefore, I deducted that it was not my modem, but rather imac...
Any guess?
Thanks,
Sonia
Error message got after an audio conversation test:
iChat Connection Log:
AVChat started with ID 2264065641.
soniacolombilion3: State change from AVChatNoState to AVChatStateWaiting.
0xd3d9b60: State change from AVChatNoState to AVChatStateInvited.
0xd3d9b60: State change from AVChatStateInvited to AVChatStateConnecting.
soniacolombilion3: State change from AVChatStateWaiting to AVChatStateConnecting.
soniacolombilion3: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0xd3d9b60: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8

So how are the port allowed in the modem ?
Are they set for iChat ?
How are they opened for the AIM app ?
7:52 PM Saturday; January 26, 2008

Update to kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now apparently included in Windows XP after Service Pack 2 and above.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
4:24 PM Sunday; December 7, 2008

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:19 PM Friday; December 12, 2008

Kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 3/4/2009)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
See bottom section on AIM 6.5 and 6.8 on XP and Vista.
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or receiving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ability to start either an Audio or Video chat from one end to a recipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this.
Between both of you.
At least one camera (Mac end works better)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to video chat One Way but sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the paragraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
PC end gets AIM 5.9 or Trillian Pro.
The PC end allows the app through the XP Firewall.
AIM 5.9 needs "Tuning" to Camera and Mic.
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) One-Way.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable to AIM 5.9.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
<hr>
AIM 6.5 and 6.8 On Vista and XP
AIM 5.9 or earlier can not be installed on Vista.
AIM 6.5 and 6.8 use a new video codec with a description of "Real Time IM"
AIM have an FAQ page about this
Below the pics is this quote
What do I need to use Real-Time IM?
You and your buddy need to be using AIM® 6.8 or higher to use Real-Time IM. Unfortunately, Real-Time IM does not yet work with older AIM clients, iChat®, or AIM® for Mac®.
See items 5 through 13 on this page for alternatives including Web Browser based ones.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
This is the 2nd version of this tip. It was submitted on Saturday; April 4, 2009, 9:52 PM by Ralph Jonhs (UK).
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

This is the one I have been wating for
http://discussions.apple.com/thread.jspa?threadID=406152
kichat: Look and sound great in iChat!
Ian's First FAQ
Also New Today
http://discussions.apple.com/thread.jspa?threadID=121775
kichat: FAQ 2 - How to get my router to work with iChat?
And
http://discussions.apple.com/thread.jspa?threadID=121665
kichat: FAQ 1 - What do I need to start in iChat ?
11:20 PM Thursday; March 16, 2006

How do I get Video and Audio Chats with PCs ?: FAQ 3

How do I get Video and Audio Chats with PCs ? (Updated 24/11/05) iChat FAQ 3
Applies to iChat 3.x and iChat 2.x
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
1 Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3
A DSL (Broadband) connection of at least an up link speed of 256kbs.
An AIM or .Mac.com account name.
(hosting Multiple person AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link.
Note: there is also Trillian Which has a Pro version for $25 that can also Video and Audio chat. The Basic just Texts and Audio Chats (AIM does not Audio chat)
Some need the file from item 2 Here
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Nescape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall.
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then, Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound returned to you.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here
My Web Pages
Happy Chatting.
Ralph

Hi Ralph,
Just a type, you misspelled Netscape...
An AIM account/screen name (AOL or Nescape count as well)

After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I. We are able to do video chat through gmail, but I had hoped to use iChat. I am using OS 10.6.8, iChat v. 5.0.3. What am I missing?

HI,
iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
However it will not Video to the Web Page login to iGoogle or the Web Mail Page login. (where people can Google Chat as it were in a Web Browser).
Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
More on this here This article has been changed several time in the recent months. It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
It could be Internet speed but at this stage I would doubt this at this stage.
10:27 PM Saturday; January 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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I've seen a report here of the following instructions helping with that particular variation of the 1606 error message:
http://quicksolver.blogspot.in/2012/02/unable-to-install-office-2010-on.html

When I try to open iweb I get the following message: Can't open file "~/Sites/NAVIGATOR/index.html." How do I fix this? Using 10.6.3 soon to be 10.6.6 and then Lion.

When I try to open iweb I get the following message: Can’t open file “~/Sites/NAVIGATOR/index.html.” How do I fix this? Using 10.6.3 soon to be 10.6.6 and then Lion. I have never opened the product before and have had it on the computer since new.

Go into your Users/Home/Library/Application Support/iWeb folder and see if there's a file titled Domain.sites. If there is double click on it and see if iWeb opens.
If there is no Domain file there do the following:
delete the iWeb preference files, com.apple.iWeb.plist and com.apple.iWeb.plist.lockfile, that resides in your Home() /Library/Preferences folder.
go to your Home()/Library/Caches/com.apple.iWeb folder and delete its contents.
Click to view full size
launch iWeb and try again.
OT

TS3899 I keep getting " The connection to server failed" but I can get internet connection. Can anyone help please

I keep getting "The connection to the server has failed" when I call up my mail although I do get internet connection. Can anyone help please.

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

TS3376 I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved

I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved one.

Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.

Since I signed up for icloud, I can't get into my iweb application. I get the following message Can't open file "/Volumes/pnoon1/Band Stufff/Domain.sites2."

Since I signed up for icloud, I can't get into my iweb application. I get the following message
Can’t open file “/Volumes/pnoon1/Band Stufff/Domain.sites2.”
Any one have any clues ????

Hi!
I encountered a problem a few weeks ago which is a bit like yours. In my case my Apple ID stopped working after I upgraded to Mountain Lion. I finally found out it was because of the fact that my Apple ID has in fact been an alias within my much older MobileMe/iCloud account. And they weren't able to merge or reset the account at first. It took me a lot of mails and a few calls to get them to resetting the account and changing my Apple ID (for the Apple Store, iTunes, etc.) to a different, non-iCloud related email adress.
Anyway, maybe you can call the Apple Support and kindly ask them to reset the password for this ominous @me.com account so you can finally start using it.
Did you try logging into iCloud using your adress with the appendix @me.com because not everybody has got the @icloud.com ending yet. Technically it's no problem to create a new iCloud account. I can understand though that you'd like to get "your name" back .

I get an error message saying "system overload, the audio engine was not able to process all the required data in time (10011)

i get an error message saying "system overload, the audio engine was not able to process all the required data in time (10011)

The thing is, that error message has been appearing when playing/recording a track that was running perfectly a few minutes ago and nothing has changed!
That can mean, that your project is too ambitious for your Mac. Are you using many complicated automations on that track?
4GB memory is not much, when doing audio processing. GarageBand will need all memory it can get, or will be forced to continually swap pages to your disk, to free RAM, and that can cause this error.
When this error occurs, it is best to restart the computer. This will free your RAM. Close all other applications that are competing for memory, i.e. other multimedia applications, and Safari.
Also, make sure, that you have plenty of free disk space. Don't let the free disk space drop below 20G.
Where is your project located? On an external drive or your internal drive? If it is on an external drive, connect this drive directly, not daisy-chained, or move the project to your internal drive.
I got up to eat, came back and tried to continue but GarageBand shuts down and displays that message every time I try to run the song. I've also recently run songs with several more tracks than this one and they worked perfectly. Any tips?
Are your other projects, that worked perfectly, still working?

TS2289 Ever since the new update in iMovie all my audio seems to be there ,but when I get in the middle of the video the audio is off. Help?

Ever since the new update in iMovie all my audio seems to be there ,but when I get in the middle of the video the audio is off. Help?

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

Getting "refused connection" message; can't video or audio chat

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