Getting same error with iTunes 8 that it detects a problem with QuickTime
The help menu says to uninstall QuickTime and then re-install it. This doesn't help. I have iTunes version 8.0.2.20 and QuickTime version 7.55.90.70 installed on my Windows XP laptop that has Service Pack 2 installed. Anyone else every run into this?
Many thanks as this is driving my daughter nuts that we can't get iTunes to work to put songs on her iPod.
Thanks, it's working. I was concerned to restore, as I didn't see my backed-up phone appearing as an option prior to launching the restore.
Similar Messages
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trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Getting same error message - 1st time ever having a problem witn iTunes. Tried to re-install iTunes but that just got another error message. Does this mean I have lost everything.
Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information. -
Why do I get the error message "iTunes Match could not be updated because you were disconnected from the network during processing." I'm on the internet during all of this. What disconnect is the message referring to? Itunes is frozen now. I keep clicking OK but it just comes back with no action.
Hello FredJay,
Thank you for contacting Apple Support Communities.
iTunes Match needs a network connection to work, either Wi-Fi, cellular or wired. See the following:
Make sure you have an active Internet connection
Be sure your computer or device has an active Internet connection by loading a webpage using Safari or another web browser.
On an iOS device with cellular support, if you are not on a Wi-Fi network, try enabling 3G cellular data1 for iTunes Match.
For iOS 6, tap Settings > iTunes & App Stores > Use Cellular Data > On
For iOS 5.1.1 or earlier, tap Settings > iTunes & App Store > Use Cellular Data > On
1Fees may be associated with downloading over cellular networks; contact your wireless carrier for details.
From:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Regards,
Jeff D. -
when i open my i3tunes on my computer i get an error message telling me that iTunes has stopped working..the message is as follows...Microsoft Visual C runtime library Program C:\program files (86) iTunes\iTunes.exe R6025 -Pure virtual function call.. How do i fix this
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Can anyone shed some light on this error message I am getting upon closing Photoshop CC
I am getting an error message on screen that read's "Selective Palette error: no element found at line 1. Are you able to assist with this problem?Same issue here in WI and for me it was at 6:36p CST.
I'm changed my password, removed iCloud from my phone ... tried 3G and WIFI with no luck. I also cannot check it on my Mac or iPad. I was able to get contacts and calenders back on my phone but no mail yet.
Did the whole Apple support thing and apparently I'm part of the 1%
EDIT: Question: are all of you former MobileMe users as well? Just wondering because I know there were going to be some changes as they completely move MobileMe over to iCloud and drop the "extra" services. I just can't remember if it was just a single cut off date or a series of dates. THAT email is stuck in my iCloud folders. -
I did a system restore, trying to get rid of the new update (which I HATE), and now when I try to open iTunes, I get an error message telling me that "This version of iTunes has not been correctly localized for this language. Please run the English version." You can't change the language option unless you can open iTunes - and IT WON'T OPEN!!! What a piece of crap! If there existed an iTunes substitute, I would purchase it in a hot minute!
Strip it out and start again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you really want to roll back to 11.4 uninstall all iTunes/Apple components as described in the second box, restore the pre-upgrade version of the library as described in Empty/corrupt iTunes library after upgrade/crash, then download and install from one of these direct links:
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
tt2 -
I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??
Take a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Each time I try to download Adobe Air, I keep getting an error pop-up stating that I need to go to adobe to get a newer version. Each time I attempt to do this, I receive the same error. I'm able to get to the point where Adobe Air Installer icon appears. I'm able to click on this icon but then I get the error. Anyone else experiencing this problem? Anyone have success getting through this problem? Thank you!
If the Adobe product is not compatible with Lion, it's still Adobe's issue. Even still, this is a MacBook Pro hardware forum, so if you think Lion caused it, try going to the Lion forum, maybe someone will be able to give you quick/helpful support.
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion -
I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, reinstalled still have same issue.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
My car stereo, an Alpine CDE-121, won't recognize my iPod mini. I get an Error 02 message indicating that I need to update the iPod's software, but iTunes tells me that the software is updated.
Is this particular car stereo stated as being compatible with your iPod Mini? If you aren't sure, check the manufacturer's support site or give the car stereo manufacturer a call.
B-rock -
have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request, an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.
I have this same problem. It's like it is not Authorizing this Mac.
What happens when you try to listen to a preview on the Music Store?
Mine asks me to authorize again and gives me the error exactly as you said above.
What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
Mine lets me authorize sucessfully and shows me my account information.
I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
I even tried, to no avail, the tips here...
http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
If anybody reads all this and has any new info for us, please take the time to post it here!
PowerMac G4 Mac OS X (10.4.6) -
I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
tt2 -
Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro XHello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen
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