Getting "Secured Connection Failed" error message on a website that always worked previously

Displays error: The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Site could always be accessed previously and can be accessed using Chrome and IE

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
It is possible that the website uses a deprecated RC4 cipher suite.
*https://developer.mozilla.org/en-US/Firefox/Releases/36#Security
*https://developer.mozilla.org/en-US/Firefox/Releases/36/Site_Compatibility#Security
In Firefox 36 you could bypass this, but this is no longer possible in Firefox 37.
This is now a standard and already implemented in Firefox and other browsers will likely follow.
*RFC 7465 - Prohibiting RC4 Cipher Suites:<br>https://tools.ietf.org/html/rfc7465

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