Getting someone to come to the house to check internet issues

Our internet has been going up and down for WEEKS now and we have reset the modem ourselves several times.  I called Comcast last week and they reset the modem on their end, but we are still have connectivity issues.  Today I tried to call customer service 7 times.  4 times it was busy or a crazy sound.  3 times the call was dropped when I was finally (after multiple voice recorded messsages) able to speak with an agent.  I just want to get a technician out to the house.  Metronet is coming into our neighborhood and they can't get here fast enough.  SO FRUSTRATED WITH COMCAST!!!

Sorry to hear about your issues with Comcast. I let a Comcast employee from the corporate office know about your issues and have requested that they reach out to you. If you don't hear from anyone soon, let me know.

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