Getting started tab won't show info..it's all purple and my page doesn't look like the illustrations

When I clicked on the getting started tab, the page illustrated does not look like the page I am currently getting. When I tried to click or roll over the various tabs, all I get is a purple box with no information.
So far, I have found this site very confusing and unhelpful.

It looks like you are using a 4 1/2 year old version - Firefox 2.0.
You can get the latest version of Firefox from here: 
http://www.mozilla.com/en-US/firefox/

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I "Reset Firefox – easily fix most problems", but it doesn't look like the view on getting started: ie

I "Reset Firefox – easily fix most problems", but it doesn't look like the view on getting started tutorial, ie: there's no "Firefox tab". I would really like to clean out all the old stuff, including add-ons and plug-ins that I've tinkered in, but don't know about or need any more, then start fresh with the latest Firefox. How can I do that?

The Firefox button does not or did not showupon Windows XP by default.
It is easy to display that just remove the option to display the menu bar toolbar. Note
# The functions and available optons are much the same just organised differenttly
# Menu tool bar may be displayed temporarily; even if the Firefox Button is present: by holding down the keyboard '''Alt''' key
#To remove the menu toolbar use '''View -> Toolbars -> []Menu Toolbar''' see [[Display the Firefox button menu instead of the menu toolbar]]

My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Help!

My iphone went blank and when I plugged it into outlet the screen shows the itunes logo and a picture of what looks like the charger. I tried to reset it and it does not respond. Can anyone help?

That screen means it has gone into recovery mode. You need to connect to a computer running iTunes by following the instructions in http://support.apple.com/kb/HT1808 for the procedure of recovery mode connection.

HT1386 My iTunes page does not look like the one you show in iOS: Syncing with iTunes

How can I synchronise my Apps between iPhone and iTunes?

iTunes>View>Show Sidebar...look like the pic now?

I just downloaded the new 4.0 an now when I click on the tab it won't even load up, it'll look like the page will show up but then it won't an the it'll look like I never even clicked on it. What is going on? Why won't firefox work?

My firefox was working perfectly before when I had the 3.6 but now it just won't load up at ALL! I've dealt with it crashing on me while I was on the internet but I've never clicked on the tab OVER an OVER again an still not even having the home page show up on my screen. Its getting really frustrating and I now really wish I'd of just left my firefox the way it was. . .can you please help me??

Please do the following. 
#Use Internet Explorer 8 or 9 and go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] Do not choose "Run" when you see the prompt, but instead choose "Save" and save the file to your desktop. 
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box). 
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox 
#Finally run the installation file you downloaded to the desktop earlier. 
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation. 
'''To reset your home page, do the following'''. 
* Go to the site you want to set as your homepage. 
* Click the orange Firefox button and go to '''Options '''| '''Options '''| '''General'''. 
* Make sure it says "''Show My Homepage''" in the first dropdown menu. 
* Click the button called "'''Use Current Pages'''" to set the homepage to the one you have on the screen. 
Here are a few tips to make FF4 look like the previous version in case you don't like the new design. 
* Right click a blank part of the tab bar and click "Tabs on top" to remove the checkmark. Tabs will subsequently reappear below the search bar. 
* Repeat the same steps, but click the top one called "Menu bar". This will reinstate the text links at the top. 
* To rearrange the layout, repeat the same steps again and choose "Customize". A panel will open and while that remains onscreen, you can move elements like toolbars, buttons etc around and place them anywhere you wish. You can also drag anything you don't like into that panel and add anything you want by dragging it out of there. 
* To replace the status bar at the foot of the page, install this add-on: https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/

My home sharing tab won't show up. what should i do?

my home sharing tab won't show up. what should i do?

Seen this tech note?
iTunes: Understanding Home Sharing - Support - Apple

Itunes will not sync photos to my New iPad, I run all current software. Itunes show 0 photos in all albums and events. Why is this and how do I get iTunes to recognise my photo library?

itunes will not sync photos to my New iPad, I run all current software. Itunes show 0 photos in all albums and events. Why is this and how do I get iTunes to recognise my photo library?

Select you device from the left sidebar of iTunes and navigate to the Photos tab at the top. Do you have the Sync Photos With checkbox checked and set to iPhoto?

My external hard drive won't show up on my macbook air, and my iPhone when connected won't show up as connected in iTunes, help

When I connect my external hard drive to my MB Air it is to recognizing it. It did 2 days ago and it is compatible I have been using it for a month now. Also when I connect my iPhone 6 to it, it won't show up in iTunes anymore......please help

Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Boot into Recovery and launch Disk Utility. Is the drive recognized?
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won't launch apps. When asked say "launch Facebook" Siri responds with "it doesn't look like you have an app named Facebook" and I get the same results when trying to launch any

I upgraded my new iPad (iPad 3) to IOS 6 and everything went well except Siri won’t launch apps. When asked say “launch Facebook” Siri responds with “it doesn’t look like you have an app named Facebook” and I get the same results when trying to launch any app. Siri works for everything else it just won’t launch apps. Any ideas? Thanks.

I have this same problem... Seems like nobody else does. Siri won't launch any apps for me, including native apps.

HT201318 My Ipad won't let me in when I try and slide to unlock it...the message is Not enough Storage but I can't get in to add more storage...what do I do to increase storage...can I use my computer to do so?

My Ipad won't let me in when I try and slide to unlock it ...the message is Not Enough Storage...but I can't get in to put more storage on it

Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards.

TS1315 when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an unrecognizable format. It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic.

when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.

I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
However today I tried to download six photos.
None would download including several others for a total of 21 that would not download.
Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
(1) Put a fresh battery in the camera - same results
(1.5) Used a different port in the new hub - same results
(2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
(3) Tried again using the cable - still same error
(4) Changed cables - my husband has the same camera - still same error
(4) Put the card in his camera with his cable - still same error
(5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
(6) Moved the offending one image to the Trash while the card was in the card reader
(7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
Conclusion:
Not the camera
Not the cable
Not the hub
Must remove bad photo from the card
However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
Any idea why this is happening now?
Thank you

When I move mouse on Firefox-History (it must show context menu) he just begins to think, and after ~20 seconds he looks like I haven't pressed any buttons! I tried to turn off all addons but it doesn't help. Also he "thinks" everytime when gets download

when I move mouse on Firefox-History (it must show context menu) he just begins to think, and after ~20 seconds he looks like I haven't pressed any buttons! I tried to turn off all addons but it doesn't help. Also he "thinks" everytime when he gets new downloading and sometimes on pushing Bookmarks

Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

I have downloaded updates for Firefox but my browser doesn't look like it should, no single menu button etc, how do I get it to look like your demo?

The last few times I have been prompted to update my firefox for desktop, my browser has not looked any different even though I get notification to say updates completed successfully. When I update firefox gives a demo of new features and how my browser should look, mine has not looked like the demo for the past few updates. It's annoying because I really like the look of having just one menu button. How can I change the look of my browser?

The Firefox button displays by default only in Windows Vista and Windows 7. You '''''can''''' have it display in Windows XP
'''Menu Bar''' 
*right-click empty space at the end of the Tab Bar, click "Menu Bar" to place a checkmark
*Menu Bar checked = Menu Bar on; Firefox button off
*Menu Bar un-checked = Menu Bar off; Firefox button on
*Other methods of doing the same:
**click Firefox button > Options, click Menu Bar
**Quick toggle Menu Bar on/off: ALT+V+T+M
To have the Menu Bar '''''temporarily''''' display when the Firefox button is on, press the ALT key or the F10 key to make the Menu Bar appear and use your mouse to make selections from the temporarily displayed Menu Bar. Why would you want to do this? The selections available are different.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

I recently upgraded to iOS 8. Looks like the pics I had in my messages are no longer appearing as pictures, rather they are appearing as JPEG files (not broken jpegs). I need to get these pics. Can't figure out how to do it. I'm on an iPhone 5C.

I recently upgraded to iOS 8. Looks like the pics I had in my messages are no longer appearing as pictures, rather they are appearing as JPEG files (not broken jpegs). I need to get these pics. Can't figure out how to do it. I'm on an iPhone 5C.
I've tried resetting my phone, looking for the pics in the new 'deleted' folder. I tried forwarding the jpegs to sees if they'll appear in a new message (but turnout the phone won't let me forward these pics). Apple is trying to say it's the 30 day reason, but I know that is not the problem. ALl of my pics older than 30 days were viewable. It is the upgrade that screwed this up. Help! Important pics!

Try this to learn about using keys:
http://www.apple.com/support/macbasics/
You can also use your PC mouse.
As for iPhoto, it sounds like you were trying to move files around in the library. That is a bib no-no in Aperture or iPhoto.

Using Windows 7 and LR 5 when I look at the Keyword List a certain keyword has 7 pictures but when I check the Library Filter with that keyword 350 pictures are shown which includes the 7 pictures that have the keyword. Why does the Library Filter showi

Using Windows 7 and LR 5, when I look at the Keyword List a certain keyword has 7 pictures but when I check the Library Filter with that keyword 350 pictures are shown which includes the 7 pictures that have the keyword. Why does the Library Filter showing pictures that do not match the query

Dan,
Here's what's going on in the catalog you sent me, "Joel & Caitlin's Wedding". There is the keyword "gwenn", which is explicitly assigned to 7 pics. But keyword "schwartz" has a number of synonyms, including "gwenn", and it is assigned to 25 pics. There is no overlap between the two sets of pics.
I discovered these two occurrences by doing Metadata > Export Keywords, opening the exported file in an editor, and then searching for "gwenn". I found two occurrences of "gwenn":
gwenn
schwartz
{gwenn}
From this, you can see that the keyword "schwartz" has 9 synonyms, of which "gwenn" is one.
The filter criterion "Keywords Contain gwenn" will match the 7 pics that are explicitly assigned the keyword "gwenn", and it will also match the 25 pics assigned the keyword "schwartz", because that keyword has a synonym "gwenn".
This illustrates the behavior I mentioned above: The criterion "Keywords contains x" will match against any of a pic's assigned keywords, any of those keywords' ancestor keywords, and any of the synonyms of the assigned keywords and their ancestors.
So LR is operating correctly here, if not in a way that's easy to understand.
It appears that you are using the synonyms of "schwartz" to represent individual members of the Schwartz family. A better way of representing family relationships is to have a parent keyword "Schwartz", with subkeywords for each family member, e.g. "Gwenn Schwartz", "Joe Schwartz", "Jane Schwartz", etc. Repeating the family name in the subkeywords has a couple of advantages. LR usually only displays the "leaf" name of a keyword, so instead of showing you just "Joe", it will show you "Joe Schwartz", helpful when there are a number of different people whose first name is "Joe". Also, if you ever export your pics to other software, it may not understand the LR hierarchy and won't show the parent keywords, so again it's more informative to see a keyword named "Joe Schwartz" rather than "Joe".

Getting started tab won't show info..it's all purple and my page doesn't look like the illustrations

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