Getting sync failed error

Question

Hi All,
i am extermely new to Mobile developement.
I created one device in the DOE, assigned the SWCV.
Now i have created the UI component for Handheld,Service comp and app in the studio.
I run the application and SAP netweaver mobile client is launched.
I created the user then i entered the connection settings. I do not get any input field for the device name entry.
Then I tried to sync  with the DOE but it gave me 503 server error.
Any pointers would be hugely appreciated.
Thanks and Regards,
Saurav

Answer 1

Hi Saurav,
To get User Authorizations to the DOE, User details should be available.  If you do both together, data will not come to the user authorization. 
Now you can do data download for user authorization, and check in the outbound queues for your device whether this data is available for your user before synchronizing.
To check data in the SAP BASIS SWCV,
---Right click on SWCV select view metadata
---In the Data Object Tab, select 'User Details DO' click on View Details
              This will provide the number of users available in that system
---Click on  USERDETAILS_ROOT Generated Object link, this will provide the table structure
---Click on Contents button (it will be before technical setting button)
---Provide your user name for the field 'C1' and execute
             This will provide the entries for your user.
Similarly do for user authorization.
If data is available in these tables, check whether the rules for SAP BASIS is active in the NWMA->Administrator->Rules and Dependency Administrator
Deactivate and reactivate the rules for SAP BASIS.
If rules are active, data will flow to the devices.
Thanks and Regards,
Suma