Getting the Error - unable to acquire LMS API while running in a SABA LMS

I have seen this post before in the forum, but the solution is usually pretty simple.  The person is trying to run a project published for a SCORM 1.2 LMS off of their desk top or some other location not connected to an LMS.  But in this case, my project is packaged to run on a SCORM 1.2 LMS and this error is occurring within the LMS when the course launches.  You can click on the "OK" button in the error dialog box and the course runs - although as the LMS administrator points out - the course also does not bookmark.  I think maybe a connection?  Has anyone encountered this?  This is Captivate 8 running in IE off of a SABA LMS. In accordance with the LMS admin, it is packaged for SCORM 1.2. Thanks for any help!

First good troubleshooting step to testing these sorts of API/LMS issues is to test the package in another LMS.
The most common suggestion is SCORM Cloud:
Scorm Cloud SCORM Cloud - A simpler way to deliver e-learning - SCORM
Or an LMS with free trial accounts, perhaps:
Inquisiq R4 - Learning Management System
Whichever tool, does your package still have the same issues with those other LMS?
If so, something is likely indeed wrong with the package.
If not, then the issue is likely with the Saba LMS.
In general, issues like this are often related to framesets. CP should search the browser windows for the API. If it can't find it, something may be interfering with that API 'hunt'.
Many LMS products log such communication so you can trace the errors. Ask you Saba Admin if there's any log/trace available you could examine?

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