Getting the iPod Repaired

I tried filing an Apple Expert request for this, but I'm getting a "We're sorry" page (can't tell if it's an HTTP 500 error or something else, but that's irrelevant).
Anyway.
My iPod has taken a little bit of damage. Nothing major, looks like a bent contact in the headphone jack (or something equally stupid and easy to fix), but it's causing the left ear in my headphones to start acting up. (I verified it was the iPod jack and not the headphones)
I'm still under limited warranty, so I would like to know:
- Do I need to send in the iPod or take it to the Apple store?
- How much would it cost?
- Do they just give me a new one or do they actually fix mine up and send mine back?
- How much time would it take for me to get the iPod back?

If you take it to a store or send it in, you will receive a replacement. This will answer your questions: http://www.apple.com/support/ipod/service/faq/

Similar Messages

I disconnected my Ipod classic from a receiver in "user" mode and now I can't get the Ipod to work via USB in my car or receiver. HELP!!

I disconnected my Ipod classic from a receiver in "user" mode and now I can't get the Ipod to work via USB in my car or receiver. HELP!!

See the following for how much you will have to pay for the exchange.
Apple - Support - iPod - Repair pricing

I Need to know where i can get my iPod repair.

i Need to know where i can get my iPod repair , Because it doesn't show the display it just has a white screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My computer no longer seesmy 3rd generation ipod nano. after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect. how to I get the ipod back onto my computer?

my computer no longer seesmy 3rd generation ipod nano. after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect. how to I get the ipod back onto my computer?

Hello rh3362,
I would start with this:
http://support.apple.com/kb/TS1369
Hope this helps.
~Julian

Trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

I try to sync my nano and get: the ipod cant be synced because there is not enough free space to hold all of the items in the items library (need 100MB) - I have a new computer?? can you help me understand this message: what to do?

I try to sync my nano and get: the ipod cant be synced because there is not enough free space to hold all of the items in the items library (need 100MB) - I have a new computer?? can you help me understand this message: what to do?

Hello pryan1012,
What this message means is that you have more music in your itunes library than there is free space in your ipod.
I had this same issue at one time. This is what helped me put my music on the ipod. I used manually manage.
Learn how to sync muisc here.
Hope this helps.
~Julian

How do u get the Ipod touch to group compilations for browsing ?

How do u get the Ipod touch to group compilations for browsing ?
With Itunes 9 like earlier versions u have the option to group compilations for browsing, having the effect of not putting a huge list of artists in your view by artist list because they played one song on a compilation you have got. With my old Ipod classic this option was also available through the setting menu. Meaning my ipod exactly mirrored my itunes lists.
I have recently purchased a ipod touch 32 and can find no settings that allow me to do the same. My artist list has risen from 200 to 400 because of this and makes finding albums by artists very annoying.
I have looked on the itunes software and can find no mention of syncing this ability to the ipod either.
Help
Mike

Yes i do this to group compilations in itunes.
But when i then sync to the ipod touch the albums come up under compilations as desired but the artists also appear in the artist list which is not.
On my old ipod classic it had a setting to group compilations the same as in itunes which would then remove these odd artists from the artist list.
I can find no equivalent setting on the ipod touch
Cheers
Mike

Im getting the ipod touch 5 i've heard its going out septembre 24 is it true?

im getting the ipod touch 5 i've heard its going out septembre 24 is it true?

When you preorder the iPod all Apple says it that it will be shipped in October.
$299.00
6 or 12 month special financing options
Available to ship:
October
Free Shipping

How do I get the ipod nano 7th generation to only show the album artwork? the volume control, info bar and album artwork shows whenever a song is playing.

How do I get the ipod nano 7th generation to only show the album artwork? the volume control, info bar and album artwork shows whenever a song is playing.

Hi TheGuru146,
It sounds like the iPod isn't restoring correctly. Try putting the it into Disk Mode manually and then restoring the iPod again as described in the article linked below.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
iPod nano (7th generation)
Before placing the iPod into Disk Mode, verify that it has a charge.
Reset the device by pressing the Sleep and Home buttons simultaneously until the display shows the Apple logo. This should take about eight seconds.
When the Apple logo appears, press and hold the Volume Down and Volume Up buttons simultaneously until the device enters Disk Mode.
-Jason

ITunes 11: How do I get the iPod button back once I go back to my music. Do I always have to unplg and plug my iPod back in?

iTunes 11: How do I get the iPod button back once I go back to my music? Do I need to unplug and replug my iPod back in?

Nastyassink-
Apple's Camera Connection Kit includes both an SD adapter and a USB adapter. You can use an SD card or an adapted Mini SD card with the SD adapter. You can use a USB thumb drive with the USB adapter, as well as a USB adapter for other cards such as Compact Flash. (Some card adapters draw too much current and require a powered USB hub to work.)
It is required that the camera card or thumb drive be formatted as MS-DOS FAT, just as if it had been formatted in a camera. Photos and videos must be in a folder named DCIM, and have names consisting of 8 characters plus suffix, just as they would have been named in a camera.
Some video formats are not compatible with the iPad video player and must be converted on your computer. (The iPad can read M4V, MP4 and some MOV files.)
Fred

Why can't I get the iPod Touch in color with 16 GB?

Hi! Happy Thanksgiving. So I really want to get the iPod touch 5th Generation for christmas/birthday (they're pretty close to eachother) however the one I want, which is the pink one, is about 70 $ more than the black one. After searching around for a little bit, I discovered that it's because the colored iPods have 32 GB as the lowest option, while the back one has 16 GB as the lowest. I would be perfectly happy with 16 GB considering the price reduction, but I really only want it in the color. So, why IS it that the colors don't come in a lower option on GB? Thanks!
PS. If anyone finds any great Black Friday/Cyber Monday deals on the iPod Touch 5th Generation (colors) please leave an answer for that also! Thanks so much! x

Bella.B wrote:
So basically... Apple just made that weird random rule..?
It is not a rule. it is the decision that they made when producing the product.
They simply chose not to make the 16GB in other colors.

HT1510 Is there a way to get the IPod Shuffle 3rd generation to go to the beginning of the playlist/music so I can go on the "Play In Order" mode and have it start from the beginning.

Is there a way to get the IPod Shuffle 3rd generation to go to the beginning of the playlist/music so I can go on the "Play In Order" mode and have it start from the beginning.

gakansas wrote:
It has some songs I would like to keep
There is no legal way to do this- You would need to be using the same AppleID (account)
As far as deleting the songs, in a situation like this, you should restore the iPod which will delete the songs as well as allow you to sync your own music.
For instructions on how to delete/add songs it's best to check the manual:
http://support.apple.com/manuals/#ipod
As far as restoring, you didn't mention what model you are using but just choose your model from here (they have step by step instructions):
http://www.apple.com/support/ipod/

Can I Trade in my Ipod 4, pay the diference and get the ipod 5

Can I Trade in my Ipod 4, pay the diference and get the ipod 5

Apple doesn’t do trade-ins and won’t give you more than 10% off a new device for sending an iPod touch in for recycling. If it’s in working order, you’re probably better off selling it to someone else.
(110183)

HT2101 Anyone else get the "iPod too hot" message, even when the device and ambient temp are both cool?

My iPod Touch 4 repeatedly gets the iPod too hot message, even when the device and ambient temp are both cool. Shuts itself off. Ugh!
Is this a warranty issue or is there a fix?

LED Cinema Display
24-inch, Late 2008 (1344 x 840)
AMD Radeon HD 6750M 512 MB graphics
Specifications
Â Model number: A1267
Â Resolution: 1920 x 1200 @ 60 Hz
Â Ports: Three USB 2.0 ports on the back
Â Camera and microphone: Built-in iSight camera with microphone Â Speakers: Built-in 2.1 speakers with 12 W output
Dimensions:
Â Weight: 20.92 lb. (9.49 kg)
Â Height: 18.84 inches (478.38 mm)
Â Width: 22.57 inches (573.22 mm)
Â Depth (with stand): 7.76 inches (197.10 mm) Â Viewable: 24 inches (609.60 mm) diagonal
Operating environment:
Â Operating temperature: 50° to 95° F (10° to 35° C) Â Relative humidity: 20% to 80% (noncondensing) Â Altitude: 0 to 10,000 feet (0 to 3048 meters)

Should I get the iPod Touch? (Also a question about the screen issue)

Hi,
I recently purchased the 8GB iPod Nano, and now i'm considering to add a $100 and get the iPod Touch 8GB. Would you guys recommend it?
Another question I had was that I heard about the iPod Touch having some Screen Issues, and read somewhere that if the Box has a picture of Macy Gray then its Bad. But I personally think the Macy Gray image is for the 8GB, and the other artist is for the 16GB.
Is there a 100% definite way for me to find out if it has a good screen or not?
Thanks in Advance!
Saeid.

Ok, I recommend the iPod Touch. 8GB is fine, and totally worth the $$.
The screen issue has been fixed by a firmware update, so as long as you update to the latest firmware, you should be in the clear.
I have a 16GB macy Gray and it is working perfectly so far (1 week of ownership)
However, you mentioned using your iPod in the rain. If you do so, the Touch is not for you! I would not want to get water even near it, because the technology could be very very sensitive to water. It was raining here the other day (in Los Angeles) and I was so scared to use the touch that I took my 8GB 3gen Nano with me instead. And I was still scared to use that.
You will have to take the touch out and look at it if you are going to operate it properly.
The good news:
you can make playlists on the go! That means you can, while it is still dry, set a nice playlist without connecting to your computer. But, if the volume needs to be adjusted, there is a shortcut that would take just a bit of memorization and careful skill. In your pocket, you can double tap the home button, and then the volume, pause and track forward/backward "buttons" pop up. If you can memorize their position and hit them right, the Touch can be operated in your pocket. But make sure your hands are dry!
So it's up to you. I think quality wise, the Touch has had most of its bugs worked out. The only things that will come in the future are additional features.
Good luck and I hope you get it.

Getting the iPod Repaired

Similar Messages

Maybe you are looking for