Getting "There are no speakers connected to the AirPlay device " device-name "

For the past several years, I have had a stereo receiver hooked up to and airport express to stream music wirelessly from my iMac to stereo speakers. All of a sudden, I started getting the message "There are no speakers connected to the AirPlay device "<device-name>". So, what changed, we recently changed ISP from Verizon DSL to RCN cable, I changed my Apple ID (due to the ISP change), I upgraded all computers to OS X Lion, and I have a new iPhone5. I can't tell you exactly when during the process things went bad, but I can tell you what I have done to solve the problem:
I checked that my devices are configured correctly. The network layout is as follows: I have an Airport Express on the 3rd floor of my house, along with the iMac containing the iTunes library, I have an Airport Express on the 2nd floor acting as a repeater, I have an Airport Express on the 1st floor acting as a repeater and connected to my stereo receiver and 4 speakers. I control which set of speakers is "on" via the receiver.
I checked that I can get sound out of the speakers via the receiver by selecting FM and got radio to play, so I believe the receiver is ok.
I swapped this receiver with another receiver and got no sound and still the message "there are no speakers connected..."
I moved the Airport Express from the AUX port to the TAPE2 port to check the port. Still no sound.
I checked the cable with a Bose box and got sound, so I believe the cable is ok.
I plugged a headset directly into the Airport Express and got no sound.
I swapped the 2nd floor and 1st floor Airport Express units, reconfigured the new 1st floor unit to turn on Air Play and still get no sound and the error message.
I am controlling the music using the Remote app on my iPhone. I have configured the new device to use this library.
I am tired, confused and at a loss. What can be going on here?

All that I can suggest is that you perform a Factory Default Reset on the Express to wipe the current settings and set it up again.
If you are still having problems after that, you need to take the Express to an Apple Store or Apple Servicer near you to let them have a look at what I suspect is a defective AirPort Express.
Resetting an AirPort Base Station or Time Capsule FAQ

Similar Messages

I keep getting this message An unknown error (-15006) occurred while connecting to the AirPlay device " AirPort Express".

Please help. I have been having major difficulties with my Airport Express. It used to work fine but for the last year or so it continually disconnects, skips and ultimately drops out and itunes gives me this message "An unknown error (-15006) occurred while connecting to the AirPlay device “AirPort Express”. I keep resetting, unplugging, restarting Itunes, or my computer. It works for a couple of hours and then I get the message again. It's making me nuts and was a bummer at last week's party when we had no music, yet again. I have looked up the support discussions, but there is no answer as to how I can fix it. I am currently using Mt Lion OS. Does this have anything to do with it? Checked for software updates, but nada.
Any suggestions.

It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.

I had itunes played from my PC to my music system that is connected through a nework. It use to work fine, but now I get an error message that say "An error occured while connecting to the Airplay Device "Stereo". An unknown error occured (-15000)".

When trying to play itunes from my PC to my stereo connected to an Airport Express, I gen an error that says "An error occured while connecting to the Airplay device "Stereo" an unknown error occured (-15000)". This has happened before and for reasons unknown to me, the problem corrects itself, then it starts again/ Makes me wish I did not have my music on itunes.

moehadi, Welcome to the discussion area!
This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes".

An unknown error (-15006) occurred while connecting to the AirPlay device "Frontera Speakers".

I have seen several threads that address problems connecting an Airport Express to an existing network. However, I have had no luck with any of the suggestions. I have configured at Airport Express base station as an AirPlay device. The unit shows up as connected in Airport Utility 5.6 and can be selected through iTunes. After several moments of displaying a dialog box indicating a connection to remote speakers the following error is displayed in the finder: An unknown error (-15006) occurred while connecting to the AirPlay device "Speakers" Airport Utility lauches automatically and displays the following error: Make sure your Apple Wi-Fi base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)
I have rebuilt permissions and reset the airport multiple times. At a loss.
MacBook Pro early 2012 running 10.7.4
Airport Express Model A1084
Any help would be appreciated.

It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.

An error occurred while connecting to the AirPlay device "Stereo Airport Express G". The network connection failed.

When attempting to play iTunes 11.1.2 music wirelessly from my Mac Mini to stereo speakers connected to an AE "G" I get the following message: An error occurred while connecting to the AirPlay device “Stereo Airport Express G”. However, when I attempt to play internet radio from an iPod Touch wirelessly to the same speakers connected to the same AE "G", it works fine.
Finally, when I swap out the "G" for an AE "N" connected to the same speakers Airplay works fine, both from the Mini and the iPod.
Why would the iPod connection work while the Mini connection not?

I have what sounds like a very similar issue.
I had my Denon 3312ci working perfectly with Airplay from my 2013 iMac running iTunes. Upgraded to iTunes 11.1.3, and now when I attempt to Airplay direct from iTunes to the 3312, it plays for about half a second and then stops. Displayed on the Amp then says "Assigning Network". The amp starts dropping ping packets at this point. About 15-20 seconds later the pings start coming back, but no Airplay.
I tried different network cables, resetting the microprocessor, a different switch, changing between DHCP and static IP. Was about to make a warranty call to Denon, when I thought maybe I should try Airplaying directly from iphone and ipad. Much to my surprise, it worked from those devices.
I prefer to use my iMac to Airplay rather than ipad/iphone as I found I got next to no audio drop outs using it that way (they are both using wired network), where as ipad/iphone occasionally would get a moment of silence in the middle of a song.
My network set up is fine. I can use internet radio and connect to DLNA services fine on the amp. It is just airplay between iTunes 11.1.3 and the amp where the issue lies.
No fixes as yet, but I have logged a support call with Denon Australia to see what they say.

An error occurred while connecting to the AirPlay device "Apple TV". An unknown error occurred (-15000).

Hi ,
I acquired an Apple TV (Gen3) a couple of days ago.
The Apple TV seems to be connected properly to WIFI (Good signal)
I watched streaming videos on Youtube and film trailers – the speed is ok.
I followed the protocol but, still, I cannot connect Itunes to the Apple tv.
These are the error messages:
On the TV : apple tv could not connect to library
In Itunes: An error occurred while connecting to the AirPlay device “Apple TV”. An unknown error occurred (-15000).
Please note that Apple TV doesn’t appear in the list of devices in Itune’s preferences menu.
The Home Share is enabled on both devices and I connected with the Same Apple ID on each device.
Airplay is on.
Ref Apple TV :
Apple tv: Model MD199HC/A
Serial number DY******RHN
apple tv software : 5.3(6105)
Imac: OS X version 10.8.4
I already tried to :
Unplug/plug modem and router
Test connectivity
Disable the Firewall
Re-enable the firewall with Itunes in the list of ‘allowed’ devices
Re-set Apple TV (3 times) + Up to date
Re-start Apple TV and computer several time
Itunes is up to date
Could you please help?
Many Thanks
Sylvie
<Edited By Host>

Hi all,
Thanks for your comments.
In my knowledge, there isn't any security software active on my computer.
After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
Sylvie

Airport Express and iTunes give error: 'An unknown error (-15006) occurred while connecting to the AirPlay device'

Hi guys & girls,
Yesterday I bought an Airport Express 802.11n (1st generation); solely for the purpose of listening to my music without connecting any cables to my speakers.
I've done the set-up (i.e. linked the AE to my existing network without any Ethernet) and connected the AE to my speakers, and the light turns green. However, when I try to make a connection in iTunes to the base station, I get the following error: 'An unknown error (-15006) occurred while connecting to the AirPlay device “Base Station 5bf269”.'
I'm quite a noob with computers and the technical aspects, however, I normally get around by googling and trying out some things. I've tried the following things already:
- Downloaded Airport Utility 5.6 to change the IPv6 to Host (Configuration is set on automatic)
- Firmware update for the Airport Express to 7.6.1
My iTunes version is 10.6.3, am using MacBook Pro Mac OS X 10.7.4. I really have no clue what could be wrong and how to fix this. I'm only sitting 2 meters away from the AE so it cannot be about the range. Can someone help me please?
Thanks!!

No more need for an answer... the problem has been solved!

"An error occurred while connecting to the AirPlay device "Living Room Apple TV". An unknown error occurred (406)."

This error message keeps popping up overtime I try to play an iTunes bought tv show from my mac book pro to my apple tv "An error occurred while connecting to the AirPlay device “Living Room Apple TV”. An unknown error occurred (406)."
Does anyone know what this means and how to fix it. Both devices are registered on the same apple id and password. This problem just started happening within the last week or so but prior to that everything was working as it should have. In fact since the launch of icloud things have been glitchy for me with purchasing and playing off the apple tv as well.
Can someone please help?'
Thanks

Unfortunately Apple's error codes are very much a mystery (at least to me), try restarting the Apple TV, iPad and router. If that doesn't help look into whether you might be encountering interference on your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.

An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express". How do I solve this?

An unknown error (-15006) occurred while connecting to the AirPlay device to my AirPort Express”. Does anyone know how to solve?

It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.

HT1595 An error occurred (-6722) while connecting to the AirPlay device "Apple TV"

An error occurred (-6722) while connecting to the AirPlay device “Apple TV”

I was trying to connect my macbook air to my apple tv when getting this error. It turned out to be the firewall on the macbook air blocking airplay. Try turning off the firewall to see if it works for you.

An unknown error (-15006) occurred while connecting to the AirPlay device "Apple TV".

LOADS OF PROBLEMS WITH AIPORT EXPRESS
An unknown error (-15006) occurred while connecting to the AirPlay device “Apple TV”.

I had the same issue, started getting the error after my Airport Express had been working perfectly for over two years.
On another post in this site, someone advised disabling IPv6.
System Preferences -> Network -> Advanced -> TCP/IP -> Configure IPv6 to OFF
This instantly fixed the streaming for me. Not sure why or if it will work for AppleTV.
Hope this helps.

An unknown error (-15006) occurred while connecting to the AirPlay device "Living Room Apple TV".

Hi All, need some advice here, this occurs in iTunes these days never had this prob before Using iTunes Airplay or AppleTv.. It's irritating Me!An unknown
,, error (-15006) occurred while connecting to the AirPlay device “Living Room Apple TV”.''''
Thanks for possible solutions
BossJoop Imac + 2012, 3e gen Apple tv + all latest software and updates

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Restart your computer.

An error occurred while connecting to the airplay device "apple tv". An unknown error occured (15007).

an error occurred while connecting to the airplay device "apple tv". An unknown error occured (15007).
need help

Hi all,
Thanks for your comments.
In my knowledge, there isn't any security software active on my computer.
After re-setting my routeur several times, I finally swapped it against an Airport Time Capsule.
It solved the problem, however, I would be interested to know if a (less expensive) solution exists.
Sylvie

Airplay Connection issues - An error occurred while connecting to the AirPlay device "x". The network connection failed.

I recently upgraded to a new MacBook Pro running Mountain Lion, and got my Airport Express (802.11g) out of the closet and set up an AirPlay network for my speakers.
All worked well for the first while, but recently I've been having an inconsistent problem with this: "An error occurred while connecting to the AirPlay device “my network name”. The network connection failed."
Since it came up, more often than not, I can't connect.
I can play without issue from my iPhone, and from my iPad.
I looked around these forums, and found a couple threads dealing with this from 2011, with no clear resolution to them. No one with Mountain Lion seems to complain about it, though a few people mused about whether Mountain Lion might fix the problem.
I'm running iTunes 10.7(21), and don't recall doing any upgrades to it that might have brought this about, though I can't say for sure.
My Airport Express is updated to firmware version 6.3, which I believe is the last one issued for the 'g' Airport Express.
My wireless network runs off an Airport Extreme 802.11n (Second Generation) with verion 7.6.1 firmware.
My Mac has 10.8.2 on it right now.
Hopefully some of that info might help sort this out - any replies greatly appreciated!

One quick update. A workaround that was mentioned in one post did seem to work - if music is started via the Remote app it seems to connect fine.
And I'm not sure if I dare upgrade to iTunes 11 given the firestorm of bad impressions I see, including some that relate to Airplay functions...

An error occurred (-65540) while connecting to the AirPlay device

I get the following error when connecting to AppleTV on my Macbook Pro. An error occurred (-65540) while connecting to the AirPlay device.
When I click on "mirror display" my desktop image flashes up on the AppleTV then disappears, the error is then displayed on my laptop. This only happens on wireless, if I plug my laptop into the wired network the Apple TV works fine. I cannot find any reference to error -65540. This is also not restricted to the Macbook, the iOS devices cannot connect either, but the Mac Mini which is wired can.

I have figured it out, the service strings have changed so in the Cisco Wireless Lan Controller needs to be configured for Airplay and Airtunes, once it was in the mDNS profile the AppleTV's were immediately available.
This is a bug for iOS 6.1 devices
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBu gDetails&bugId=CSCue54207

Getting "There are no speakers connected to the AirPlay device " device-name "

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