Getting unauthorized charges on my credit card from iTunes. Does anyone hapen to have a phone number where I can talk to someone without it costing me $29.99?

Getting unauthorized charges on my credit card from itunes. Does anyone actually know of a phone number that will actually help without them asking me for $29.99 to asnswer questions?

iTunes Store- What to do if your account has been compromised

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HT4009 There's an unauthorized charge in my credit card from iTunes of $20.0

There's an unauthorized charge on my credit card bill 4/30/13 - $2.99 and $20.00 from Itunes.. Please credit back $22.99 on my credit card

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
First, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases, contact the iTunes Store and let them know. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards.

HT3702 i have two charges on my credit card from itunes store

i have two charges on my credit card from itunes store a CA 05-24-12 054118 and 054093 could you tell me who orderd this? i dont have itunes on any of my pc's. nor do i have a iphone.
<Edited by Host>

Best to contact your bank if you do not have an iTunes account my friend. They will not be able to find anything if again, you do not have an account. They will not have any basis what so ever or ways in locating the charges if there is no account to start with. Your bank will be better in communicating to iTunes about this.

HT3702 unauthorized charges on my credit card from APL*apple itunes store.

I have four (4) unauthorized charges to my credit card account and I can't "talk" to anyone to get it corrected.

Don't know what to do about the charges on my credit card,that where unauthorized. can't find phone number to talk to someone.

HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I have a charge on my credit card from Itunes for $15.96. I believe is for the Date plan on my Ipad. I did not authorize this charge.

Please tell why a charge on my Credit Card for $15.96 on 4/26. I didn't make any charges to itunes for that amount.

Look at your purchase history.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers

HT204088 i have an unexplained charge on my credit card from itunes

for the last several months i have received an itunes charge on my bank statement..different amount each time? i have not purchased anything

You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes (you don't have any auto-renewing subscriptions) ? If you can't find the charge or you don't recognise it (and nobody else has access to your account or devices and made it) then try contacting iTunes Support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing shows on your account(s) then you may also want to contact your card issuer

I have two small charges on my credit card from the itunes store. I tried to call for answers as to what they were for. A recording told me to go to this website and i still can not find the items charged anywhere.

I have two small charges on my credit card from iTunes store and I would like to find out what they are. The number listed is a recording and tells me to come to the website for answers. There is no sign of any purcases in my itunes store. Where can I get a person to talk to from I tunes? Has any one had this happen to them?

Look at you purchase history.
Open itunes, click on your name in the top right corner and go to your account and look.
BTW, there is no telephone support for itunes at all.

Help needed please.. how do I remove my credit card from itunes? just discovered over $450 of charges when I looked at my email... Kids had no clue they were using our money and not their gift cards

Help needed please.... I just discovered over $450 charges to my credit card from Itunes. The kids had no idea they were using our credit card and not their itunes gift cards and 4 year old just clicks on anything! I didnt save my credit card details so am a bit miffed at this... I cant find anywhere in itunes to remove it. Edit.. but not remove. Editing does not remove it.. HELP

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918

I have many charges on my credit card from the itunes store that I did not make. What do I do?

I have many charges on my credit card from the itunes store that I did not make. What do I do?

You've checked the purchase history on your account (Store > View My Account on your computer's iTunes) and nobody else has access to your account ? If you don't recognise the charges then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
itunes after the upgrade to the doeseo deureksyeon application updates are not going well for pre-application has been turned off twice, so update hwanbulhaeju should not send money!
Please also check and application! Update what's wrong!! You do!
$10.87 !!!!!
You do!

This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.

HT3702 I can I find out about charges to my credit card from apple?

I have a 26.99 charge on my credit card from apple and would like to know what it is from?

You should be able to log into your account on your computer's iTunes via Store > View My Account and see the purchase history on your account. If you don't recognise the charge you can contact iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

Charge on my Citibank card from iTunes I dispute

There is a charge on my Citibank card from iTunes I didn't make. I was given a LIMU for iPad FREE card with a code on it to enter that expires 09/15/13. I followed the instructions and signed into my account and now it shows I purchased it.
WAnda Gale Giambelluca

Is the amount that is showing on your credit card the same as the price of the item that you downloaded e.g. you didn't add or change the credit card details on your account at the same time and receive a temporary store holding charge ?
I don't know what 'LIMU' is but if you've been charged when you shouldn't have been then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Marking a thread as a question allows you to mark replies as helpful or solved (responding to answers).

HT1918 I need to know how to delete my credit card from account because I know longer have a credit. I just want to be able to up date my Apps but I can't now because there is a credit card on my account what do I need to delete it.

I need to know how to delete my credit card from account because I know longer have a credit. I just want to be able to up date my Apps but I can't now because there is a credit card on my account what do I need to delete it.

I need to know how to delete my credit card from account because I know longer have a credit. I just want to be able to up date my Apps but I can't now because there is a credit card on my account what do I need to delete it. Also my credit has expired so i need to delete it.

Getting unauthorized charges on my credit card from iTunes. Does anyone hapen to have a phone number where I can talk to someone without it costing me $29.99?

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