Getting "unknown error" with Desktop backup on Blackberry 9000

My first blackberry ever(Bold) and loving it. I have on issue that I can't figure out and involves performing a backup using the Blackberry Desktop. It starts to run, but when progress gets to "Bluetooth Options" it stops with popup saying "Unknown Error". I have reinstall the s/w, also deleted the bluetooth headset that I had paired. Still not luck and always fails at the same point.
Desktop s/w is latest at 4.6.0.12 from May 2008.
I received the phone on Monday last week and was able to get one backup done on Wednesday. Since then I have been setup on the company BES server(not sure if this created my problem). Otherwise, I don't know what to try next.
Hope someone can help.
Thanks

I would suggest you use the clean uninstall link and downloading 4.5. It has proved very stable with XP I use it.
I would strongly advise against loading the media manager though, It is less that stable software. I take it you know where to download 4.5?
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320&sliceId=SAL_Pub...
Let me know how it goes!
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Getting "unknown error" with Desktop backup on Blackberry 9000

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