Getting Workflow Notification Mailer SMTP Information Programatically

hi all,
I have get SMTP information that is been configured in oracle applications r12.
I need to know , how we can get it programmatically. Is there any database view?
e.g smpt.gmail.com
We have provide email intimation facility from ADF page.
Thanks
Balaganesh

Hi,
Please see FND_SVC_COMPONENTS and FND_SVC_COMP_PARAM_VALS tables (more details about the tables can be found in eTRM website).
Workflow notification mailer not sending mails
Re: Workflow notification mailer not sending mails.
Note: 415721.1 - Which tables stores the NEW test address 'set override address' ?
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=415721.1
Regards,
Hussein

Similar Messages

One user not getting Workflow Notifications Mail

Hi
We are using Oracle11i (11.5.10.2) on windows 2000 server.
One of our user complaining that he is not getting any workflow notification mail to his maild id.
How can we fix and troubleshoot this issue?
Thanks
OH

Hi,
Is the issue with this specific user?
Can you find any errors in the Workflow log file?
Please see if any of these documents is applicable.
Note: 743567.1 - Email Notifications are not Sent, and Mailer Log File Shows Error "Replyto Must Be a Valid Email Address"
Note: 423405.1 - Not Receiving Workflow Email Notifications
Regards,
Hussein

Workflow Notification Mailer error

Hi all,
I am logged in Application Manager and it shows that Mailer "Stopped with error".
Service Instances for Generic Service Component Container shown as running.
Here is what I see in Mailer Details:
Definition
     ID          10006          Name          Workflow Notification Mailer
     Startup Mode          Automatic          Container Type          Oracle Applications GSM
     Inbound Agent          Workflow Notification In Queue          Outbound Agent          Workflow Notification Out Queue
     Correlation ID
     Status Information          This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, AUTOCLOSE_FYI=N, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=, EXPUNGE_ON_CLOSE=Y, PROCESSOR_OUT_THREAD_COUNT=1, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_6#986$!0# `+$!**^^A8&@^8^00@%!0&B8%B}#A*|^#, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=Process, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=Discard, ACCOUNT=spi\workflow, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://finappstest01kt.seattlepacificindustries.com:8001/pls/SPIUAT, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=10.0.4.44, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, INLINE_ATTACHMENT=N, OPEN_INVALI
Where do I need to look for a resolution?
Thanks,
Eugene

Hi,
Have a look at the following documents.
Note: 463354.1 - How to troubleshoot 'Validation failed' errors when starting mailer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=463354.1
Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=753845.1
Note: 257723.1 - Error SvcComponentContainer
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=257723.1
Regards,
Hussein

Workflow Notification Mailer in 11i

Hi,
I configured workflow notification mailer in 11i,
(a) only outbound Mail Configuration, I enabeld that
(b) started workflow Mailer Service Concurrent Manager
(c) started workflow agent listener service concurrent manager
Once I did the above, I am getting mails from Oracle Alerts..its nice..
But I want to know, the following configuration in workflow mailer wizard
---> Inbound Mailer Configuaration ( IMAP), Can I give same SMTP mail server name in this...
can anybody describe this, what for this configuration ( Inbound Mailer Service)....

Notification mailers can also process e-mail responses from users, using the Internet Message Access Protocol (IMAP). A notification mailer uses a Java-based e-mail parser to interpret the text of each message and create an XML representation of it.
A notification mailer uses three folders in your response mail account for response processing: one to receive incoming messages, one to store processed messages, and one to store discarded messages.
A notification mailer does the following to process response messages:
Logs into its IMAP e-mail account.
Checks the inbox folder for messages. If a message exists, the notification mailer reads the message, checking for the notification ID (NID) and node identifier in the NID line.
If the message is not a notification response, meaning it does not contain an NID line, the notification mailer moves the message to the discard folder and treats it as an unsolicited message. For the first unsolicited message from a particular e-mail address, the notification mailer also sends a warning message back to the sender of the message.
However, to avoid sending unnecessary warnings due to bounced or auto-reply messages, each mailer node stores a list of e-mail addresses from which it has received unsolicited mail, and does not send any further warning messages to those addresses. Instead, if the node receives a second unsolicited message from a particular address, the notification mailer discards the message and raises the oracle.apps.wf.mailer.unsolicited event. You can optionally define a subscription to this event if you want to perform some other action in response to the second unsolicited message. For all subsequent unsolicited messages, the notification mailer simply discards the message.
For more Info Please refer Oracle Workflow Administrator's Guide
Hope it helps!
Chetan

ORACLE WORKFLOW NOTIFICATION MAILER START 방법

제품 : MFG_IP
작성날짜 : 2003-04-22
ORACLE WORKFLOW NOTIFICATION MAILER START 방법
============================================
PURPOSE
Notification Mailer를 background에서 running 시키고,unix account의 logging out 후에도 지속적으로 running 시킬뿐 아니라 standard output 및 error message를 각각 저장할 수 있게 workflow unix user로 workflow mailer를 start 할 수 있다.
Explanation
nohup $ORACLE_HOME/bin/wfmail.snd -f <config_file>
1>mailer.log 2>mailer_err.log &
where <config_file> is $ORACLE_HOME/wf/res/wfmail.cfg
Alternatively, you can do the following to start the Notification Mailer without specifying the CONNECT parameter & value in the above step: Create Mailer Configuration file as the password parameter in the $ORACLE_HOME/wf/res/wfmail.cfg file is in clear text and poses a security problem.
nohup $ORACLE_HOME/bin/wfmail.snd -f $ORACLE_HOME/wf/res/wfmail.cfg owf_mgr/password@connect_string 1>mailer.log 2>mailer_err.log &
(Please note that even this method of running the Oracle Workflow Notification Mailer is not entirely secure in the sense that if anybody who has access to the middle-tier can always do a “/usr/ucb/ps -auxwww | grep wfmail.snd” and get the CONNECT information).
Example
Nohup $FND_TOP/bin/WFMAIL apps/apps@ 0 Y -f $FND_TOP/resource/ wfmail.cfg
1> $APPL_TOP/$APPLLOG/startwfmailer.log
2> $APPL_TOP/$APPLLOG/startwfmailer.log&
Reference Documents
-------------------

제품 : MFG_IP
작성날짜 : 2003-04-22
ORACLE WORKFLOW NOTIFICATION MAILER START 방법
============================================
PURPOSE
Notification Mailer를 background에서 running 시키고,unix account의 logging out 후에도 지속적으로 running 시킬뿐 아니라 standard output 및 error message를 각각 저장할 수 있게 workflow unix user로 workflow mailer를 start 할 수 있다.
Explanation
nohup $ORACLE_HOME/bin/wfmail.snd -f <config_file>
1>mailer.log 2>mailer_err.log &
where <config_file> is $ORACLE_HOME/wf/res/wfmail.cfg
Alternatively, you can do the following to start the Notification Mailer without specifying the CONNECT parameter & value in the above step: Create Mailer Configuration file as the password parameter in the $ORACLE_HOME/wf/res/wfmail.cfg file is in clear text and poses a security problem.
nohup $ORACLE_HOME/bin/wfmail.snd -f $ORACLE_HOME/wf/res/wfmail.cfg owf_mgr/password@connect_string 1>mailer.log 2>mailer_err.log &
(Please note that even this method of running the Oracle Workflow Notification Mailer is not entirely secure in the sense that if anybody who has access to the middle-tier can always do a “/usr/ucb/ps -auxwww | grep wfmail.snd” and get the CONNECT information).
Example
Nohup $FND_TOP/bin/WFMAIL apps/apps@ 0 Y -f $FND_TOP/resource/ wfmail.cfg
1> $APPL_TOP/$APPLLOG/startwfmailer.log
2> $APPL_TOP/$APPLLOG/startwfmailer.log&
Reference Documents
-------------------

Workflow notification mailer not working properly

Hi,
I got the following error and I have restart the services but still facing the same problem, Please advice
Definition
ID 10006 Name Workflow Notification Mailer
Startup Mode Automatic Container Type Oracle Applications GSM
Inbound Agent Workflow Notification In Queue Outbound Agent Workflow Notification Out Queue
Correlation ID
Status Information This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_@@#$@4@8$@8#0488$89668$$@98!8$6@@0#9@9 `99%@*B+#B&|8B*^&, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, [email protected], DISCARD=DISCARD, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=200, HTMLAGENT=http://erp.arabtecconstruction.com:8009/, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=mail.arabtecuae.com, OUTBOUND_

Please post the details of the application release, database version and OS.
Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Please see these docs.
Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
Mailer cannot Connect to IMAP Server on Oracle Applications R12.1.1 [ID 1300542.1]
Java Mailer not Starting Error in Handling Component Event [ID 297725.1]
Inbound Processing Is Not Happening While Approving/Rejecting From Emails [ID 418931.1]
Unable To Start Notification Mailer After Upgrade To 10.2.0.3 [ID 725852.1]
Thanks,
Hussein

Problem :Workflow Notification Mailer

i couldn't start the workflow Mailer Services.
Querying
SELECT component_name, component_status
FROM fnd_svc_components
WHERE component_type = 'WF_MAILER';
COMPONENT_NAME
COMPONENT_STATUS
Workflow Notification Mailer
STOPPED_ERROR
Finally after 10 automatic retry attempt ,the Status changes to Deactivated by system
The log file data
[Aug 2, 2013 7:14:45 PM GMT+05:30]:1375451085517:Thread[BES Dispatch Thread,5,main]:0:-1:ibmapps:10.36.0.13:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-4383432-10040 : oracle.apps.fnd.cp.gsc.SvcComponent.start(int, SvcComponentContainerInterface)]:Validation failed for the following parameters -> {INBOUND_SERVER=Unable to make a network connection., TEST_ADDRESS=The test address can not be the same as the Reply-To address}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, AUTOCLOSE_FYI=N, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, [email protected], EXPUNGE_ON_CLOSE=Y, PROCESSOR_OUT_THREAD_COUNT=1, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=DISCARD, ACCOUNT=utta.muk1989, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://ibmapps.appsibm:8010/pls/DVP, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=imap.gmail.com, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=4, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=N, OUTBOUND_SERVER=ibmapps.appsibm}
How to configure of INBOUND Server

As you have given the INBOUND_SERVER value as 'imap.gmail.com' you should specify the GMail user name and password for Inbound account say(eg:abc) and password field.
The replyToAddress and TestAddress should not be same. You need to provide the GMail email address here foe eg: [email protected]
The server 'imap.gmail.com' is SSL enabled you need to instal the corresponding certificate in the instance concurrent and web tier nodes.

Workflow notification mailer not starting after APPS pwd change

Workflow notification mailer not starting after APPS pwd change
The error in the WFMAILER log is
[appprod@nalinoes04 ABPROD_nalinoes04]$ cat WFMAILER1300061.txt
wferr:
- WFXXX_DB_CONNECT CODE=1017 CONNECT=APPS
cpid=1300061, logfile=/abprod/comn/admin/log/ABPROD_nalinoes04/WFMAILER1300061.txtparams=, status=Running, debuglevel= Error Done.[appprod@nalinoes04
Can you please advice ?
EBS 11.5.10.2
DB 11.2.0.1

There is no upgrade, just a usual APPS password changeYou still need to bounce the application services.
The error you have posted above does not tell much about the issue. Please clear the log file, reproduce the issue, and check the log file then.The FNDCPGSC log file
[Oct 23, 2012 12:42:42 PM CDT]:1351014162195:Thread[BES Dispatch Thread,5,main]:0:-1:nalinoes05:172.25.80.54:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-1327162 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 115.76 2004/07/27 17:30:17 kkapur ship $ @16720915 {oracle.apps.fnd.profiles.ExtendedProfileStore@9980d5}],mUniqueId=SVC-GSM-WFMLRSVC-1327162,mLevel=4}, oracle.jdbc.driver.OracleConnection@76ab2f, 10006, DEACTIVATED_SYSTEM, This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=N, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:XXAB_OPEN_IBE_WF_MAIL, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_!08^@@690^6@6$$^#9^#6#!0$04868!@$^86$!!`}0$8|&%%+++|9|*@, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESSED, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, ACCOUNT=svc_oracle_mail, DISCARD=DISCARD, FROM=ACCO Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://nalinoes04.abd.ad.acco.com:8000/pls/ABPROD, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=lin-hera.na.acco.com, OUTBOUND_SSL_ENABLED=N, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, MAILER_SSL_TRUSTSTORE=NONE, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, MORE_INFO_ANSWERED=WFMAIL:MORE_INFO_ANSWERED, HTML_DELIMITER=DEFAULT, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=5, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=Y, OUTBOUND_SERVER=nalinoes04.abd.ad.acco.com, INBOUND_SSL_ENABLED=N})
Please see these docs.
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
Thanks,
Hussein

Workflow Notification Mailer stays on Stopping Status

Hi all,
I configured all the settings for Workflow Notification Mailer all the steps were successful. After completing the configuration I tried restarting Workflow notification mailer but it stays in "Stopping" status for a long time. In Workflow Mailer Service Container all the services are already activated. My Apps Version is 11.5.9. If any body faced same kind of a issue please help me out to sort out the issue.
Thanks,

Hi,
Can you find any errors in Workflow log file?
Please go through the following documents, it should be helpful in troubleshooting the issue.
Note: 564394.1 - How to Troubleshoot when the Workflow Services Go Down
Note: 753845.1 - How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer Issues
Regards,
Hussein

Workflow notification mailer hangs with status starting

Hi,
I found that workflow notification mailer process had failed to start. I started it manually by selecting the start option from drop-down box. Now the status shows as starting, and has not at all changed. On selecting the refresh option from drop-down menu, the next page errors out as invalid status.
Has anyone faced this issue. Thanks in advance.
Thanks,
Jay

Hi,
Found the solution. The problem was with the IMAP and SMTP server configuration. Gave the correct names and it started working fine.
Jayant

Before Workflow Notification Mailer fails sends failure alert.

Hi,
We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.
1). Please tell me if there is way to identify those unknown reasons?
2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?
Regards,
Farooq Khan.

We are using Oracle E-Business Suit R12. It happens few times that Workflow Notification Mailer fails (unknown reason), thus stopping all the upcoming alerts.
1). Please tell me if there is way to identify those unknown reasons?Please check the Workflow log file for details about the error.
How to Troubleshoot when the Workflow Services Go Down [ID 564394.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 75384
How To Troubleshoot Java-based Workflow Notification Mailer [ID 242941.1]
A Guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound [ID 831982.1]
Oracle Workflow FAQ [ID 465887.1]
Workflow Scripts [ID 183643.1]
https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Troubleshoot&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Diagnostics&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
2). Secondly is there any way that before Workflow Notification Mailer fails generate an alert on just before failure?https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Monitoring&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Problem with the Workflow Notification Mailer

Hi Community,
Recently we have just installed the E-Business Suite release 12.0.4 from e-delivery.oracle.com for Linux x86-64 using the VISION Demo database, in order to see and test the release for a future upgrade of our Production environment.
The installation was succesful and we setting up the Workflow Notification Mailer with the data of our SMTP server in order to outbound notifications to that server.
Now, In order to continue testing that instance, we have just executed the scripts to stop de APPS tier and to start the APPS tier, and it seems that the workflow notification mailer can not establish network connection with the e-mail server (Exchange server) after starting the APPS tier.
The Linux server has defined in its hosts file the Exchange e-mail server, and from operating system, we can establish a ping connection.
Any help will be appreciated.
Luis.

Hi,
I had the same issue and I found that Oracle Workflow does not attach files. The solution is to create a table with blob, clob, ordsys, etc data types and reference to the file from a notification and a message.
I did an interface with java to read the document, and then put the link in the oracle workflow message. The link opened the file.
So, for any workflow development is recomended to use your own Entity-Relation Model, including the process number and the files attached to that process.
Regards,
Santiago Meneses
[email protected]
Quito-Ecuador

Unable to start Workflow Notification Mailer

Hi
we are using oracle11i(11.5.10.2) with Database version 10.2.0.3 .
i am unable to start Workflow Notification Mailer. please verify below log information.
13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:34:23 طµ]:1242200063297:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:35:06 طµ]:1242200106875:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:35:11 طµ]:1242200111125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:35:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:35:21 طµ]:1242200121125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:35:23 طµ]:1242200123312:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:35:23 طµ]:1242200123344:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:36:06 طµ]:1242200166891:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:36:11 طµ]:1242200171125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:36:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:36:21 طµ]:1242200181125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:36:23 طµ]:1242200183391:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:36:23 طµ]:1242200183422:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[13/05/2009 AST 10:37:06 طµ]:1242200226891:Thread[ComponentMonitor,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10006
[13/05/2009 AST 10:37:11 طµ]:1242200231125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:13-05-2009, priority=50, correlationId=null, sendDate=Wed May 13 10:37:07 AST 2009, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, BES_PAYLOAD_OBJECT=false, CONTAINER_PROCESS_ID=17109, [email protected], CONTAINER_TYPE=GSM, COMPONENT_ID=10006})
[13/05/2009 AST 10:37:21 طµ]:1242200241125:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[13/05/2009 AST 10:37:23 طµ]:1242200243375:Thread[BES Dispatch Thread,5,main]:0:-1:appsbkp:10.6.1.51:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-17109 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10006
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[fnd.wf.mailer.URLMIMEContent]:oracle.apps.fnd.wf.common.GenericHTMLContentParser.GenericHTMLContentParser(Log, int, int, int) Unable to establish a WebSession
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.initialize(Connection, NLSContext, Logger, Properties)]:NoRouteToHostException when initializing OutboundFormatter
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.initOutbound()]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is null
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:appsbkp:10.6.1.51:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-17109-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:performInit() failed
[13/05/2009 AST 10:37:23 طµ]:1242200243391:Thread[outboundThreadGroup1,5,outboundThreadGroup
Thanks
With Regards
Umair

Hi Umair,
oracle.apps.fnd.wf.mailer.FormatterException: NoRouteToHostException when initializing OutboundFormatter -> java.net.NoRouteToHostException: Unable to estabish Web Session -> Unable to verify established session -> verifySession -> WebAppsContext is nullPlease check the connectivity with the mail server.
Anchorage :)

Need help with Workflow notification mailer setup

Hi all,
I have the following requirement from my client:
"IT has a project request from the Accounting Department to automate payments for Canadian vendors. One of the things that will need to happen on this project is setting up the Workflow Notification Mailer in AP so emails can be sent to vendors notifying them of payment. We only want to support Canadian vendors – payment processing for US vendors will continue to be handled as it is today."
Please let me know how this can be done as I have no knowledge of setting up workflow notification mailer for a particular item.
Thanks.

http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=231286.1
Lot more information in Oracle Applications System Admin guide. To process messages from only a given itemtype you will use Correlation ID parameter of the mailer. But there are lot of other things that you should consider for such a set up. You would be having a build up of messages in WF_NOTIFICATION_OUT queue that you may want to manually take care of cleaning up.
More reading at https://metalink.oracle.com/metalink/plsql/f?p=130:14:6827350883078622813::::p14_database_id,p14_docid,p14_show_header,p14_show_help,p14_black_frame,p14_font:NOT,453137.1,1,1,1,helvetica

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