GetURL not working on all computers?

I have a banner with a link to a site, but it won't activate
on most browsers. On my computer it works on Firefox or Safari, but
for most other people, clicking has no effect. Maybe it's a Flash
setting, or a Flash player setting? How can I change this so that
when people click they get redirected?
Thank you

Hi Jean,
Actually, we have an issue with scalable HTML content and smartshapes where smartshapes do not work as buttons in scaled mode.
Please try switching off the "Scalable HTML Content" option in the Publish dialog before publishing. Then it should work.
Regards,
Chinmay

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My flash animation does not work on all computers

this link
http://www.noordanus.co.nz
works on some computers but not others are seeing this:
Clients say they have uploaded the lastest flash player. Just a bit stuck here
Thanks in advance
Spiralvista

Since Flash Player sits on the client side, you may need to install the various Flash Player versions on your computer; older FP versions for all platforms are available at http://kb2.adobe.com/cps/142/tn_14266.html
Maybe other Flash content developers have some better ideas how to test Flash objects on different FP versions; try asking in the Flash or Flex forums.

Have FLV embedded on website - Not working on all computers

It is working on all the computers that I have for testing but some of my clients say the video is not playing:
http://lamplighttheatre.com Under the Yuletide/Click Here for Tickets there should be an flv playing automatically.
Works on my machines with IE8 IE9 and Chrome but is not working on client's machine with IE9. Any suggestions?

It may possibly be due to the client running an older version of Flash player. There's KB article on the subject here: http://kb2.adobe.com/cps/904/cpsid_90416.html
I'm running Firefox 8.0.1 and didn't experience any issues with your site in any event.

Buttons not working on all computers / browsers

Hello
I created a tasting site that mimics the actual testing that pilots use for their examination, to do so I created a couple of extra buttons on the first slide (as smart shapes) and made them appear for the rest of the project.
For some reaon the buttons work fine on my Mac using Chrome and My Pc (still Crome) but when I use Safary on my Mac the buttons do nothing and when I used chrome on a friends computer again no joy.
The quiz is published as HTML5 and here is a link: http://privatewrittentest.com/test/
The help and View buttons are the ones having the problem.
Thank you in advance for any imput

Hi Jean,
Actually, we have an issue with scalable HTML content and smartshapes where smartshapes do not work as buttons in scaled mode.
Please try switching off the "Scalable HTML Content" option in the Publish dialog before publishing. Then it should work.
Regards,
Chinmay

Printer hooked up to AirPort E not working on all computers

I have read half of this forum and some others and can not figure out how to get this to work.
I have an IMac, Mac bookpro and vista laptop. I have all of the computers using the APE for wireless. I installed this printer on all the computers and it works fine directly connected. I hooked it up to the APE and it only works with the Mac computers. I downloaded bonjour and installed the printer. I got it to do a test page but could never get it to print anything else. I tried everything I could find on this site. I even hooked it up to the Imac and tried it without the APE. I think if I uninstall and install another program trying to get this to work I might lose it. Why is it so hard to print? Please help.

I have a similar problem, I have 2 iMacs connected to one printer via Air Port Express but none of them work properly, I'm able to print one thing and when I try again, the printer refuse to work and I need to turn it off and on again to make it work.

ITunes Sharing not working on all Computers

Hi, I'm looking for some help with setting up home sharing between a 21" imac OSX 10.7.4, bought early this year, and a windows vista PC.
I've scoured the web looking for solutions before finally deciding to search for help here.
ok, the situation is that at the moment, I have a windows Vista PC which i use as a media centre for all my music, which i intend to share over the network to my imac, but for some reason, vista can see my imac's playlist, but the imac can't see the window's playlist. i'm also running a Buffalo Linkstation Pro Quad with itunes server running, whIch is also only visible on vista.
I've already set up static IPs for the imac, vista and NAS, but still to no avail. I've opened ports 3689 and 5353, and allowed access through the firewall on both norton 360(vista) and imac's firewall, and disabled windows firewall.
However, i've tested the home sharing connection on an ipad, and can only receive the imac's playlist, while the vista's playlist can't be detected.
This is all very puzzling to me, as it doesnt make any sense as to why the playlists aren't turning up, and worst still, there is no set pattern to the issues. Due to this, i cant pinpoint the exact kink in the chain. But to the best of my knowledge, i have done all i can to ensure an open connection between devices.
Oddly enough, itunes on my imac did manage to detect both the NAS itunes server and the Vista's playlist on one or two occasions, but eventually vanished never to return again. on both occasions, i was doing the exact same things as i did the other times i tried to configure itunes, except those other times failed to detect. I've run out of ideas.
PLEASE CAN SOMEONE HELP ME. YOUR HELP WILL BE GREATLY APPRECIATED as i use the imac for video editing and need the music libraries to be accesible.
Thank you!

Thanks for the reply. I checked and both the service and process are running.
One of the windows machines was away with my brother at college, and he informs me that iTunes sharing was working fine for him there. I can only assume that the problem is due to something with my router configuration. Any ideas?
power mac g4 400 Mac OS X (10.4.3)

ITunes sharing not working at all

I have been trying to set up a LAN so that I can play music from the computer upstairs via my laptop downstairs. At the moment the 2 machines are connected directly with an ethernet cable, so it's not a router problem (every thread I find on this topic blames this on routers).
My laptop is a MacBook running OSX 10.4.11, using the latest version of iTunes (8-something), and the computer is a PPC G3 running OSX 10.4.11, also on the latest version of iTunes (it updated this morning). The laptop can see the library on the computer, but not load it (error 3259) and keeps telling me to check firewall / ports. The firewalls on BOTH computers have been disabled, and the ports have been checked & are correct (3689). The G3 does not even show the iTunes library from the laptop in iTunes though!
I have tried scrapping the iTunes preferences files on both machines & restarting iTunes. They both seem to be able to find each other / open files through the 'network' feature in finder (although I had problems with that earlier), but iTunes sharing is not working at all.
What can I do? Some threads suggest problems with Bonjour or QuickTime, but I don't know if these are relevant at all. As others have commented: lots of threads on the net about this but no answers!

turns out you need to be sure the computers are connected before starting iTunes on either one for this to work.
I just got this working - through the router as well - with no problems at all following this method.
It doesn't mention this at all in apple's instructions.

Java does not work at all upon using the update manager to update to firefox 3.6.10 for Ubuntu 9.0.4

OS: Ubuntu 9.0.4
Browser: Firefox 3.6.10
upon updating to firefox 3.6.10, java does not work at all.
websites that use java do not work at all anymore, when they worked just fine before the updating thru update manager. e.g. hulu website cannot play any of the shows.
i can give the folder of bookmarked pages i tried.
how to do that on here, i've yet to see if possible.
i can even give saved text from the terminal concerning certain attempts.
when i updated thru update manager, it gave some weird java plugin that wasn't there before "The IcedTea Web Browser Plugin IcedTea6 Java Web Browser Plugin (execution of applets on webpages)".
i uninstalled this as instructed by an answer found in one of the pages i saved, cuz it was conflicting w/another java program the updater said i needed. right now, i don't remember for sure what it was. it perhaps was realplayer flash or Java itself. w/all the hours/days of searching i put in, it's difficult if not downright impossible for me to remember all the specifics of what i tried.
i've searched throughout many webpages (including many searches on mozilla, ubuntu, java, etc) for instruction in fixing the problem.
oh, and incidentally, on the Java site, when i try the verify test of Java, firefox pops up with that yellow bar right below the slew of tabbed website windows, giving the statement "additional plugins are required to display all the media on this page. (w/link to) install missing plugins ." which is what i do, go thru the requesting plugin installation. it comes up with, guess what, the IcedTea Java Plugin. i click on the 'next' in the "Plugin Finder Service" box that pops up, & all it gives me is "No plugins were installed. IcedTea ...Plugin failed. and the link 'find out more about plugins or manually find missing plugins'". the link takes me to some of the very things/plugins that wouldn't install in the first place. the Java test failure is a LOL funny, as what plugin it is saying is required (IcedTea) is a recommended alternate program to display the very test in the first place.
i followed the given instructions on those many searched pages, in every case (barring what i may have just plain missed), but to no avail.
i've even gone to the point of trying to reinstall the previous 3.5.13 firefox version, from mozilla site. even that wouldn't install.
i've tried installing Java for my sys direct from it's site. nada.
now it's time for me to post the problem & perhaps someone will come up with some kind of "dummy" way to fix it.
until then many sites a regularly use are totally useless to me on this fast puter.
the only way i can get to use such sites, are two choices: 1. use a dinosaur laptop, which is slower than molasses & cannot handle to any streaming stuff, or 2. use an available internet access puter at the library. but useage for ea person per day is limited to only one hour a day. and one can end up waiting for an hour or more ( in the busiest periods) to even get to use one.
so, is there anyone at all, who knows any for-sure working fix for this problem?
thanks muchly :^D
p.s. i can't pay anybody any money for such help, as is required in certain sites (e.g. Java website), cuz i don't have any.
i can pay in labor tho, if there is someway to find someone who can physically be at this puter w/me, taking me step-by-step
sorry for the 20-pg essay. i hope it was all clearly understood. if, not, well, clear communication is always what is needed, ask away.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?

My New Tab Page does not work at all. I just have the empty squares with nothing in them at all?
I know how to use about:config & have had the usual problems with newtab page tiles but this is more like a bug- using 33.0.1. Doesn't show tiles icon in top right corner just shows a gear that is used to hide the empty tiles that I can't fill with sites. First it would only show 2 rows of 4 columns even though I had it set to 5 & 6 then few days later for no reason they went empty with a serrated line around the tiles & can't drag from the bookmarks---- really bloody annoying!!!!!!! Possibly a setting in the about:config but i can't fig it out?

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0.1
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
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Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
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Extensions
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Adblock Plus 2.6.5 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon 0.9.2 true [email protected]
Skype Click to Call 7.3.16540.9015 true {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Trend Micro BEP Firefox Extension 8.0.0.1173 true [email protected]
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Trend Micro Toolbar 7.0.0.1243 true {22181a4d-af90-4ca3-a569-faed9118d6bc}
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Adapter Description Intel(R) HD Graphics
Adapter Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32
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Driver Date 1-30-2013
Driver Version 8.15.10.2993
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GPU Accelerated Windows 1/1 Direct3D 11 (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
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HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

TS1424 I was buying songs on my itune account, and now my itunes icon on my computer will not work at all, I do not know how to sign back into

I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

I have spent the last hour trying to upgrade my Iphone using ITunes. Now, my phone will not work at all. I think the backup is on my computrer, but it appears now to upload. What to do?

I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?

Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim

After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808

I updated software upgrade from itunes. now phone will not work at all. only have picture of apple icon and usb on screen

i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

Tried downloading itunes version 11.4 and received an error code 2324. Now itunes will not work at all and I cannot sync my phone, ipad or ipod. How should I proceed?

I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date, now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

GetURL not working on all computers?

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