Ghost Copy Left Behind in drafts folder...

IMAP: I have an issue where I have items with small 1 page pdf attachments stored in the drafts folder.
Sometimes when I decide to send them (all from the same FROM address) - they will send ok and all appear in sent folder, but randomly they will also leave a copy in drafts - which gets confusing....
Q: Why are just SOME leaving a copy behind while others don't? How do I get this to NOT leave any in drafts...?

the temp fix of unchecking/checking "store sent messages on the server" seems like a unsatisfactory solution given the price we pay for mobileme so I contacted support chat and to my shock and awe they (at least for the time being) found a way to make it stop using some really novice and simple steps I just hadn't tried, transcript of the chat session below:
Chat Support
Wednesday, December 1, 2010 08:23 AM
Duration: 21 minutes 25 seconds
Amy:
Hi, my name is Amy. It'll be just a moment while I review the comments you provided.
Amy:
Whilst I do that, please let me know if you have chatted MobileMe support about this issue before?
Ditch:
I have not chatted with you guys regarding this
Amy:
Thank you.
Amy:
I understand that when you send a message, it is saved in the drafts folder in addition to the sent folder, is this correct?
Ditch:
yes
Ditch:
this only happens for my MobileMe account and not my gmail account
Amy:
Thank you. I know how important it is to have your MobileMe account operating properly, and I'll be glad to assist you with this today.
Amy:
I just have a few questions to help us determine the root of the issue so that it can be resolved as quickly and efficiently as possible.
Ditch:
a search on apple discussions appears to indicate this is a known issue that has yet to be resolved, I'm hoping you can help me. Thanks!
Amy:
Does this happen when you send mail from MobileMe online webmail access, http://www.me.com/mail or in the Mail application?
Ditch:
from the Mail.app
Amy:
Thank you.
Amy:
If you send a test email from the MobileMe online webmail access does it save in the sent folder and the drafts folder or just the sent folder?
Amy:
http://www.me.com/mail
Ditch:
testing....standby
Amy:
Thank you.
Ditch:
no, when sent using mobileme web app it does not
Amy:
Ok thanks, this sounds like it may be a setting in the Mail application itself. Can I have you open the Mail application Preferences, and choose account please.
Ditch:
I am there,
Amy:
Select the MobileMe account and then click the mailbox behaviours tab.
Ditch:
ok, I am there
Amy:
Ok, is the box checked for the sent messages to store them on the server?
Ditch:
yes.
Amy:
Ok, if you click the Rules tab, the last one on the end, are there any rules set up?
Ditch:
there are no rules setup
Amy:
In the mailbox behaviours tab, is the drafts also checked to store on the server?
Ditch:
yes
Amy:
Ok close the Preferences, click save if asked. Ok please click the Mailbox menu from the Menu bar at the top of the screen and then click Take All Accounts Offline.
Ditch:
all accounts now offline
Amy:
Ok then click the Mail menu from the Menu bar at the top of the screen and quit the Mail application so that the white dot, next to the Stamp icon, goes away please.
Ditch:
done!
Amy:
Ok please open the Mail application and then click the Mailbox menu from the Menu bar at the top of the screen and choose Take all accounts Online please.
Amy:
Then try sending yourself a test email to your MobileMe account, to:(intentionallyomitted)@me.com from: (intentionallyomitted)@me.com
Ditch:
i've just sent myself the test message
Amy:
Ok, once you receive it, I want you to check to see if it appears in both the sent and drafts or just the sent folder.
Ditch:
it is only appearing in the sent box, no drafts are available!
Amy:
Ok great, if you don't have any drafts that are in the process of being composed, the drafts folder won't appear. We were able to resolve your issue today by verifying your account settings, then taking the account offline, quitting the Mail application and bringing the accounts back online. Does this resolve the issue that you contacted Apple about?
Ditch:
Yes, thank you very much. Have a wonderful day
Amy:
You're very welcome. It was my pleasure assisting you today, I hope you have a most excellent day and week.
Amy:
Thanks for chatting with us. We value your feedback. Please click the "End Chat" button at the top left corner of the chat window and answer a few questions about your experience with us today.

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Error: Not able to send mail from OWA 2010. When I send mail, the mails go to Drafts Folder. I have installed everything correctly but when I tried to open the OWA and trying to send mail from OWA. The mails do not deliver and mails become saved in Drafts folder. I tried to re-send messaged from Draft also but not able to send.
Screen Shot: http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/Error%20-%20Not%20Able%20to%20Send%20Mail%20from%20OWA%202010.docx
Scenario: I have below configuration of exchange 2010 server Setup:
1. Windows Domain Controller with Global Catalog on Windows Server 2008 which only for Windows 2008 Server Native.
Server Name: WDC2010
Domain: Blazex.Com
2. Hub/Client Access Server: It is installed on Windows Server 2008. As per Microsoft recommendation, I have just installed Windows Server 2008 and then join this computer to Blazex.com.
After that installed the Hub/Client Access Exchange role servers.
Server Name: HC2010.blazex.com (This is not a Addition Member server or ADC)
Role: Hub and Client Access Server.
3. Mailbox Server: It is installed on Windows Server 2008. As per Microsoft recommendation, I have just installed Windows Server 2008 and then join this computer to Blazex.com.
After that installed the Mailbox Exchange role servers.
Server Name: MBX2010.blazex.com (This is not a Addition Member server or ADC)
Role: Mailbox Server.
4. 2nd Mailbox Server: It is installed on Windows Server 2008. As per Microsoft recommendation, I have just installed Windows Server 2008 and then join this computer to Blazex.com.
After that installed the Mailbox Exchange role servers.
Server Name: 2MBX2010.blazex.com (This is not a Addition Member server or ADC)
Role: Mailbox Server.
5. Client Windows 7: It is installed on Windows 7 Ultimate Workstation. As per Microsoft recommendation, I have just installed Windows 7 and then join this computer to Blazex.com.
Workstation Name: WIN7.blazex.com
Role: Workstation
Error Description: I have installed everything correctly but when I tried to open the OWA and trying to send mail from OWA. The mails do not deliver and mails become saved in Drafts folder. I tried to re-send messaged from Draft also but not able to send.
Screen Shot (Same As Above): http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/Error%20-%20Not%20Able%20to%20Send%20Mail%20from%20OWA%202010.docx
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Thanks and Regards
Shambhu

Hi Subhash,
I have done the troubleshooting but I didn't find any problem at server side. I will send you mail also with all EXBPA report and as well DC, HC and Mailbox servers' Application Log and System Log.
Below are the questions's answers which was asked by you:
1.     Please check whether you can send email via Outlook.
I am not able to open the MS Outlook. Please check all details in this thread : http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/c491c5c7-7d6f-48ff-97fa-6bf83d94e53c
2.     Please run EXBPA to have a health scan.
I have run the EXBPA and didn't see any critical Problem. I have took the screen shot and report. Please have a look in below screen shot link:
a. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/EXBPA.docx                                                                            - Final Report
b. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.BaseLine.200906270226501077.data.xml                        - Baseline Health Check
c. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.Connectivity%20Test.200906270223318201.data.xml      - Connectivity Check
d. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.Health%20Check.200906270125477730.data.xml            - Health Check with 2 Hr. Baseline option
e. http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/ExBPA.Permission%20Check.200906270224343377.data.xml      - Permission Report
The error which I received in EXBPA, that allready ignored by you and told that it is bug in EXBPA. Have a look here: http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/d4bb03bb-db84-4a8b-83ba-19937d7dcacf
3.     Please check application log, whether any error event logged there. They could come from ADAccess related error or etc.
I didn't see any ADAccess event on the server. For this I have left my lab PC open and I will check again.
4.     We find that if mail .que gets corrupt, then this issue will occur, please try to move the affected user to another store and then test the issue.
I am facing this problem with all users (7 users). Anyway I moved one user from one server Mailbox Database (2mbx2010) to Other Server Mailbox Database (mbx2010). After that
a) Rebooted the Workstation
b) Login successfully with same user.
c) Delete the Old MS Outlook Profile
d) Create New profile for same user without any problem.
e) Tried to login in MS Outlook and got the same error. : http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/c491c5c7-7d6f-48ff-97fa-6bf83d94e53c
f) Open the OWA successfully for Same user.
g) Tried to send mail but again mail went to Drafts Folder.
5.     I noticed that you test the issue after you close outlook. I recommend you to reboot your pc and then access
mailbox via OWA to test the issue.
I tried you suggested option, but sorry it also couldn't help.
6. You also check your disk space.
     All Servers have Enough Disk Space. Check the EXBPA Report.
7. You may run EXTRA to get log information for further troubleshooting.
Need more time for this.
8. Please save application log, system log as *.evt file, then send them with EXTRA,EXBPA report to [email protected] .
   I have sent it as your mentioned mail address OR, you can get the mentioned log from below link also:
   a) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/WDC2010%7C_APPLICATION.evtx           - DC/GC Application Log
   b) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/WDC2010%7C_SYSTEMEVENT.evtx          - DC/GC System Log
   c) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/HC2010%7C_APPLICATION.evtx              - Hub/Client Application Log
   d) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/HC2010%7C_SYSTEM.evtx                      - Hub/Client System Log
   e) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/MBX2010%7C_Application.evtx                - Mailbox Application Log
   f) http://cid-31ba948d0da4d57e.skydrive.live.com/self.aspx/.Public/MBX2010%7C_System.evtx                      - Mailbox System Log
There will be some error log you will be that the system is not able to communicate with DC/DC, MBX or HC at everyday around 3 AM or some time 6 PM Evening also. These error came because I have installed VM on Windows 7 Workstation and after 45 min or one hrs. if I don't work on PC, then pc goes to sleep. so you may ignore these alerts.
I hope my answer will give you some clue and I expect more help from your side.
With Best Regards
Shambhu Sharma

Multiple copies of same message accumulate in Drafts folder. How do we correct this behavior?

My wife is the buyer for our business. She will begin an email to a supplier at some point in the day, and will build upon it throughout the day, bouncing between the email and the Point of Sale system and catalogs and supplier websites (and other non-related things) until she is satisfied with her order, then she will send it off. It seems that every time she leaves the message that she is composing a copy of it is made in the drafts folder. She she'll get a dozen or more copies of the same draft accumulating in there. That makes it cluttered and confusing - especially since she will often have as many as ten different emails that she is working on throughout the day. (It's a complex world and she is a complex person!) The drafts folder becomes very full.
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Summary to reproduce:
1. Start a new email and add some text to it.
2. Go off and do some other work.
3. Come back and add some more to it.
4. Make a few loops back to #2 then go on.
5. Exit from the email without sending. Click on "save a copy in drafts".
6. Go look at the drafts folder and it will have multiple earlier drafts of the same message.
7. While manually deleting excess drafts, accidentally delete the most recent one.
8. Jump up and down, cursing and throw something at your spouse who has been unable to fix this problem on his own.

Ick. So it can't just work sensibly? Sensible would be either autosave overwrites previously autosaved versions or all autosaved versions would be deleted when the message is finally sent. Allowing previous message versions to accumulate endlessly might be beneficial to someone, but does not seem like sensible default behavior.

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If there was something in the folders, Time Machine would have a copy.
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