Ghosting on rMBP 13" late 2013

Just sent in my 1-week old rMBP 13" late 2013 for display ghosting issue (mine was A018- presumedly a LG panel & 3016 produced in late 2012 according to some thread on this forum).
Anyway the staff ran a MRI test which shows
(as printed on the service slip)
-MRI: Sensors testing failed. PBus:10.944 (2x4GB)
-Image Persistence Test: PASS
Anyone knows what problem does the sensor test coresponds to?
I have never knew of any sensor issue in my one week of usage but I asked her if my display panel would be replaced and she said yes.. is that really true?
Hopefully if so, it would a Samsung panel.

I have thought of doing that as well. But seems quite a hassle to return and then to order another one.
From i can tell or at least infer from other threads, people are seemingly getting Samsung during display replacement, and most of new rMBP (of the cases i know) are shipped with LG panel.
Not too sure if that is Apple's way of doing business and conduct of business ethics, to take advantage of less-informed consumers, and only to replace if they would to send it in for repair.
Still... I'm more curious about the issue for the failed sensor test. hah
Thanks LowLuster, anyway

Similar Messages

Noise from MacBook Pro Retina 13 late 2013

Hi,
I wonder if noise from my MacBook Pro Retina 13 late 2013 is normal. I can hear it only in quiet room (first time I heard it in the middle of the night). It’s very quiet noise. I don't know what to compare this noise. For me it’s sounds like clicking the spring. I can hear it when scrolling the webpage by trackpad, start mission control by gesture (or F3 key), changing the full screen apps by gesture or when minimize Safari or other apps. I think it depends on the graphic system work. It’s a little lauder when I use 1680x1050 scaled resolution than use 'best for display' resolution. I think the noise occurs when graphic system do some operation. Is it possible?
Today I was in Authorized Service Provider but technician heard nothing. There I can't hear this noise too, because this noise is very quiet and there is not total silence. Diagnostic tools show that everything is ok. But I still hear it in total quiet room. I tried to record this noise by iPhone but it can't do that.
Can you do me a favor and check this on your MacBook? Sit in totally quiet room, please. Set the scaled resolution 1680x1050 then bring ear closer to the keyboard and scroll a webpage (which have a lot of graphics) by gesture on the trackpad, start mission control or open notification center. Can you hear then any noise? Please listen carefully, because this is very quiet noise.
I’ll be very gratefully for your help. I wonder if only my MacBook making this noises or all MacBook Retina late 2013 making this.
Regards,
Mateusz

Jon Bo wrote:
Hi Mateusz,
I have the same issue on my new MBP retina 13 late 2013. It's not disturbing because I can hear it in only very quiet room and only if the content of the screen is changing (like scrolling web pages). It reminds me the sound of old 3'5'' hard discs. I first thought it's a hdd, but then realised my mac has only SSD.
I think it's a noise from the voltage regulators. This is normal for very high speed high-voltage signals.
But any way, MBP 13 late 2013 is the best laptop I ever saw
It's just silent and cool like an ipad. I wonder if it has a rotating cooler at all.
Jon Bo
Thank you Jon Bo for your response. I agree with you. This noise is something like electronic noise, and it is related to the graphics card.
The rMBP 13 late 2013 works without any noise other then situations I’ve described above. The noise is so quiet that I can't hear it when e.g. external HDD working in the same room.
Mateusz

This is what worked for me to install 8.1 Pro on brand new rmbp late 2013 NO WORKAROUND

15 in rmbp, late 2013. Extrernal apple USB drive. USB key for bootcamp drivers. Brand new windows 8.1 pro full version from store. No Upgrade.
Used Bootcamp assistant to 1) save drivers to usb key 2) partition drive to two. Left usb key and drive connected.
Bootcamp assistant reboots mac, windows splash screen. Follow instructions including having to reformat the newly created partition which is usual. No bootcamp parttionn name is present but it should be obvious which is the OSX and Windows partition. Windows begins installing then fails. rmbP is stuck.
Restart nothing, just grey screen. Call apple care. Have to PRM, press on, hold command option P and R keys.Release when apple beep starts. Then it will boot back into OS-X
Boots into osx. Go to bootcamp assistant. Follow instructions and windows partition is removed to give a single OSX parttion. Reopen bootcamp assistant. Repartition. leave USB key and external drive attached. Restart and follow instructions as before. NO issues.
Note, the "almost ready" splash screen hangs for a long time.
Then bootcamp installer comes up. Build 5411.NVIDA driver installed etc. Auto resart after drivers installed. USB drive and key attached. WIndows splash screen. SUCCESSFULLY installed.
OI can also hold down option now on restart to sleect which OS to boot into . WORKS GREAT.
I suspect you have to do a PRM reset after first failure using bootcamp assistant to get it to install properly thereafter.
After I did this I was able to install fine using bootcamp installer in OS-X. No need for ANY work arounds.

This process worked for me on a new Mac Pro (early 2014) to get Windows 8.1 (not 8.0) installed, although I did make one slight change to the process: instead of following your advice at the point: "Restart and follow instructions as before", I instead restarted and used the windows partitioner dialog to 1) delete the bootcamp partition, and 2) create a new partition that was slightly smaller than the remaining available space (by about 1GB). The installer said it might need to create an additional small partition (which it did). I continued with the rest of the install process as you describe above. (Yes, it did take a long time to get past the "almost ready" part.)
Thank you very much for your post!

Does latest version of bootcamp installed on late 2013 rMBP put thunderbolt drivers for lacie external thunderbolt/USB 3.0 drive?

does latest version of bootcamp installed on late 2013 rMBP put thunderbolt drivers for lacie external thunderbolt/USB 3.0 drive?
I am wiping my current windows bootcamp partition and reinstalling windows using disk utility /bootcamp wizard to clean up and reinstall.
just curious if the Thunderbolt drivers get installed from bootcamp/windows sofytware update as I can't remember iif i had to do it manually before. I do see it shows up on windows side in device manager and if it is pluggged in during boot screen (to windows 7 pro 64 bit) shows ASMedia drivers being loaded for it.
Thanks

thank you so much I was pretty sure it did but wanted to be 100% sure as purpose of clean install was to clean up some mishaps I did with office 2007 (custom install), etc.
Many Thanks

Late 2013 13'' rMBP 4k 60Hz capability

I've been following threads regarding late 2013 (Haswell) rMBP's 4k @60Hz capability. The discussions on those threads have been predominantly revolving around high-end 15'' rMBP equipped with Nvidia 750M gpu because mostly owners of this specific rMBP have been inquiring this capability and only these people seem to own 4k 60Hz monitors-- this is quite natural given the exorbitant price of 4k monitors and considering that these people are after the utmost performance. The thing is, 4k displays will eventually become cheaper and people who are considering buying a Haswell rMBP without a discrete gpu might at least want to know if these rMBPs are future proof in terms of this capability.
As far as I've been following the discussions, the current status of the highest-end Haswell rMBP and accordingly my questions pertaining to lower-end Haswell rMBPs are as follows:
1) Status:Owners of Haswell 15'' rMBP with Nvidia 750M gpu and 4k 60Hz monitors confirm that they can output 4k @ 60Hz via Windows with their computers on these monitors. So far no one has confirmed if Haswell 13'' rMBPs equipped with Iris (and Haswell 15'' rMBPs with Iris Pro for that matter) has can output 4k @ 60Hz. It might be that these people don't have such a monitor.
Question: Please kindly confirm if you can get 4k@60Hz via Windows if you have a Haswell rMBP without discrete gpu and a 4k 60Hz monitor.
2) Status: Owners of Haswell 15'' rMBP with Nvidia 750M gpu and 4k 60Hz monitors have started to confirm that they can output 4k @ 60Hz via Mavericks with their computers on these monitors since the release of 10.9.3 beta 13D12 build. Moreover they are confirming that the experience has got even smoother with the 13D17 build of the beta. With the final release of 10.9.3 owners of this rMBP will likely get an immecapble 4k 60Hz experience.
Question: Please kindly confirm if you can get 4k@60Hz via Mavericks 10.9.3 beta build 13D17 if you have a Haswell rMBP without discrete gpu and a 4k 60Hz monitor.
PS. It is contentious whether Iris and Iris Pro are capable of outputting 4k at the 60Hz refresh rate, despite Haswell 13'' and low-end 15'' rMBPs are equipped with TB2 which is in theory capable of 4k @ 60Hz. Despite this, there seems to be conflicting Intel documentation in this regard. Therefore, at this point, not a document, but a confirmation would be much more reliable.
PS2. If the answer to question 1 is positive but negative to question 2, in my opinion this would still be very important because this will prove that Haswell rMBPs without discrete gpus are capable of 4k @ 60Hz, and that if this is possible with Windows, there is no reason it would not be on Mavericks in the future.

Hi mate,
Let's make it clear so hope anyone could help us!
My mac: late 2013 13' rMBP 8G/256
RAM shows:
BANK 0/DIMM0：
Size：   4 GB
Type：          DDR3
Speed：1600 MHz
Status：OK
Manufacturer：          0x80AD
Part Number：   0x484D54343531521641465238412D50413020
Serial Number： 0x000000000000
BANK 1/DIMM0：
Size：          4 GB
Type： DDR3
Speed: 1600 MHz
Status: OK
Manufacturer：          0x80AD
Part Number：   0x484D54343531521641465238412D50413020
Serial Number： 0x000000000000

Late 2013 15" rMBP fan noise even on 2D games

Hello,
I have the latest model Apple Macbook Pro 15" with retina display. I'm using the basic model with 8gb ram, 256gb ssd, Haswell i7 cpu with integraded Intel Iris Pro 1gb gpu.
The problem is about the fans. I have never played a game on my mac before two months ago. Since then, when I play the fans get noisy and in a few minutes they start to spin at max rpm about 6000.
I have talked to Apple Customer service and they made me do it sth. like SMC, PRAM etc. However, it didn't fix anything, then I handle my mac to the nearest Apple Store.
They cleaned it and checked the system, according to their said the system works fine. I got it back today and whenever I came, I tried and it happened again.
Just for an instance, I launched "Bridge Constructer Free" game and wait for about 3 minutes. After all, the fans were spinning at over 6000 rpm but meanwhile the system was not hot, it was a bit cool, just about 45 celcius degree.
On the other tasks, like web surfing, playing a full HD video or daily things, it works perfect. I've never heard the fan noise and feel the heat. Otherwise, on nearly every game I played, it happened. Although the system is under 50 celcius degree, the fans used to spin at max rpm.
Also we tried the same thing but it didn't happen on my friend's late 2013 13" rMBP.
This thing really irritates me because it leds to a such noise. Without taking earphones on, I am not able to use the mac comfortably.
Can you help me to solve this issue please?
I'm adding a screenshot below to see the values;

I am not sure of the thermal limit for the haswell processors, but for Intel's previous generation processors installed in the rMBP lineup, the thermal limit was 100C (212F). Extended exposure to temperatures exceeding this could damage the CPU. What software are you using to manually control the fans? I wouldn't recommend manually controlling the fans. Let the internal heat sensors do their thing. Your rMBP will shutdown if the processor reaches dangerous temperatures for extended periods of time. I wouldn't say that this behavior is abnormal given the amount of heat your GPU generates when rendering graphics intensive games. Just make sure to keep the fan vent unobstructed at all times and a cooling pad never hurts.
Uninstall the software you are using to manually control the fans, reset the SMC, test and see if temperatures fall:
Resetting the System Management Controller (SMC) - Support - Apple

WiFi slower on late 2013 15" rMBP

So yesterday compared SpeedTest.net between my late 2013 15" rMBP and a mid 2012 15" MBP and the new machine is about 50% slower. The WiFi is a Cisco Meraki AP's (2x). Both machines were under two feet apart.
Then last night at home compared the new 15" against one of old 17" MBP's (2012??) and on fibre broadband with the latest Apple Airport Extreme base station and again the new machine was at least 50% slower, testing this time on testmy.net as recommended by an Apple Support engineer, after also flushing DNS as also recommended. And at home, I was the only person on the WiFi at the time.
Have got a Genius Bar appointment later next week, but was just wondering if anybody else has noticed this?

I'm having the exact same issue. I own a Late 2008 MacBook Pro, Late 2011 MacBook Pro, and now the Late 2013 MacBook Pro and of the three only the Late 2013 MacBook Pro demonstrates the lack of WiFI performance. I've tried it with mutliple different wireless networks with Bluetooth turned on and turned off with no noteable difference in levels of performance.
From the quantity of posts I've seen from a simple Google Search, it appears the problem is fairly widespread and really points to an issue with either the WiFi antenna, interferance, or a combination of the two.
I'm planning on opening a Support Case with Apple and I would recommend others do the same in order to get more visibility on the issue.

13" rMBP Late 2013 Warm Palm Rest

Hi,
This is my second 13" rMBP Late 2013 (i5 2.4GHz, 8GB DDR3, 256GB SSD, Retina 13"). I exchanged the first one only to get a US keyboard instead of French Canadian. On the first one, I never noticed the warm palm rest... on my new one, it feels quite warm, especially on the left side. iStat says the palm rest is at 32C when idle, and during a stress test (100% CPU), it got to 35C. Reviews talk about 28C idle and 32C at full load.
Is it often like this or I should exchange it? Am I the only one with this issue?

that is normal when playing games or doing other intensive things on a mac. It wont damage it, the mac would shut off before it started to get so hot it might cause damage.

RMBP late 2013 - Random Crashes

Hi.
My late 2013 rMBP is having random crashes, and it looks like it is graphic card related:
It happens randomly when
- Opening Launchcontrol with the trackpad gesture
- Scrolling content in safari
- System events that require zoom
- Booting up: sometimes it freezes while in the apple logo screen, but most of them happen when the apps are loading up.
When recovering from the crashes, sometimes the keyboard settings change, it loads the american layout
There is no time associated with the crashes, it is random. It can crash 10 straight times and then stay one entire day without it.
There are no kernel panics, only system freezes and it unable to unfreeze unless pressing power button.
Reset of SMC and PRAM didn't solve, neither did fix permissions and repair disk.
Any suggestion?

Hi.
My late 2013 rMBP is having random crashes, and it looks like it is graphic card related:
It happens randomly when
- Opening Launchcontrol with the trackpad gesture
- Scrolling content in safari
- System events that require zoom
- Booting up: sometimes it freezes while in the apple logo screen, but most of them happen when the apps are loading up.
When recovering from the crashes, sometimes the keyboard settings change, it loads the american layout
There is no time associated with the crashes, it is random. It can crash 10 straight times and then stay one entire day without it.
There are no kernel panics, only system freezes and it unable to unfreeze unless pressing power button.
Reset of SMC and PRAM didn't solve, neither did fix permissions and repair disk.
Any suggestion?

Late 2013 13" rMBP not starting up/black screen

Hi there,
so my brother's late 2013 13" rMBP does not power up properly. It is the top of the line model with the Core i7-4558U, 16GB of RAM, etc...
Pressing the power button leaves the screen powered off, and the fan possibly running, which is difficult to hear as it is so quiet... It is not a display issue tho, as it did work once and displayed the Apple and boot progress (Yosemite), but froze afterwards.
I've tried an SMC reset as explained on Apple Knowledgebase pages. That did work as expected, but the situation did not change. Others have suggested removing/disconnection the battery (which is not possible on this machine, i.e. I don't want to do it myself warranty wise).
Do you have any other suggestions?

Your best option is to make an appointment at an Apple store genius bar. The evaluation will be free and then you will be in a position to make an informed decision.
If the MBP is still under warranty, it will be fixed for free.
Ciao.

Late 2013 13" rMBP Thunderbolt/VTD Issue...

I just recieved my late 2013 13" rMBP and am trying to use a Buffalo HD-PA1.0TU3 external thunderbolt drive with it. The drive works fine on my 2011 Air and 2011 13" MBP, both over thunderbolt. I'm experiencing issues with my new rMBP however when I try to copy any data to/from the drive. The error
vtd[0] fault: device 10:0:0 reason 0x6 R:0x100600000
keeps popping up when I try to copy from or to the drive. At this point the copy operation is hung and only cancels when I remove the thunderbolt cable from the laptop. Occasionally if I leave the drive hooked up and sitting there while the copy operation is hung the laptop screen will go black and remain that way until I remove the thunderbolt cable. Once that happens the screen will immediately turn back on and the laptop will be perfectly usable (except for the whole being able to use my thunderbolt drives.) I've also tested with a Seagate GoFlex Thunderbolt drive that works on the 2011 Air and 2011 MBP, but it has the exact same issue as the Buffalo one. Thunderbolt networking however works fine between the rMBP and either my Air or older MBP. I unfortunately don't have anymore thunderbolt peripherals I can test though. Was wondering if anyone has seen this error before? I searched some and all I could find out is that there is some VTD fault happening with device 10:0:0 which is something on the thunderbolt bus according to ioreg (I'm assuming it's the disk drive.)
Thanks!

Your best option is to make an appointment at an Apple store genius bar. The evaluation will be free and then you will be in a position to make an informed decision.
If the MBP is still under warranty, it will be fixed for free.
Ciao.

Late 2013 13' rMBP, Apple uses DDR3 instead of DDR3L?

Hi guys,
Just bought my late 2013 13' rMBP 8g,256 week ago and had 10 times freezes (the first one was in front of an apple employee during the first time initial setup). That's a well known bug so just wait for the updates. The thing is after I browsed my Mac's memory spec it shows Two of the 4g are DDR3, NOT the DDR3L. Do you guys think Apple uses DDR 3 instead of DDR 3L? Or just the stupid mavericks can not recognize DDR 3L memory?
Cheers,
H

Hi mate,
Let's make it clear so hope anyone could help us!
My mac: late 2013 13' rMBP 8G/256
RAM shows:
BANK 0/DIMM0：
Size：   4 GB
Type：          DDR3
Speed：1600 MHz
Status：OK
Manufacturer：          0x80AD
Part Number：   0x484D54343531521641465238412D50413020
Serial Number： 0x000000000000
BANK 1/DIMM0：
Size：          4 GB
Type： DDR3
Speed: 1600 MHz
Status: OK
Manufacturer：          0x80AD
Part Number：   0x484D54343531521641465238412D50413020
Serial Number： 0x000000000000

Late 2013 15" rMBP Crashs & Restarts

Hello,
I have some problems with my new Mac:
15-inch, Late 2013 Retina Macbook Pro running OSX Mavericks 10.9.2
Every now and then it all of a sudden stops working and shuts down with an error message, which just tells me the Mac encountered an error and must be restarted.
I tried everything Apple told me, still doing it :-(
I tried:
- Reset NVRAM/PRAM
- Reinstall Mavericks
What can it be, and what can I do?
Pretty stupid I spend over 3300 $ on a laptop which isn't working..
I don't now what I can post to help you help me, so I just tried to attach some screenshots of one of the latest crash reports, and some screenshots of the console systemdiagnostics.
"BSD process name corresponding to current thread: Google Chrome He" <-- Google Chrome problem?
I tried googling, but only found old posts with Chrome problems and no fix besides googles own updates.. I also read something about Graphics Card problems in the new rMBP's, can it be something like that?

Aaaaaand another crash! This time with:
BSD process name corresponding to current thread: WindowServer
http://pastebin.com/uPnGB4DB
@Melophage, I have not tried Safe Mode, but I will give it a shot.
Still interesting in knowing what I should do here, should Apple have a look at the machine or? Pretty unsatisfied with paying this much for a PC crashing every single day..

RMBP 13" Early 2015 vs Late 2013 Fan Noise

I've noticed the new rMBP 13" early 2015 is much louder than the late 2013 model under load, these are the measurements I got from both laptops running the Geekbench 3 Stress Test, I've also noticed that Idle the fan speed on the 2015 is 0 rpm and on the 2013 is 1,286 rpm. At normal usage both laptops are practically silent.
2015
Fan: 5,966 rpm
Temp: 64C
Sound: 46 dBA
Idle Fans: 0 rpm
2014
Fan: 4,677 rpm
Temp: 73C
Sound: 38 dBA
Idle Fans:
I am using iStat 5.1 to measure Temp and Fan speed, and an external Sound Level Meter for the Sound. Please could you check yours and share the measurements, thanks

Forget third party apps. Run Apple Diagnostics.

RMBP (Late 2013) Creaking

I have one of the Late 2013 Retina MacBook Pro's that makes the creaking, squeaky clicky noise if I pick up my laptop or squeeze it near the bottom right of the trackpad.
I have finally managed to get a reservation at the Genius Bar next week.
So, I was just wondering what the general outcome is. Have any of you been to the Genius Bar with your creaky laptop? What did they do it?
Should I expect some tightened/loosened screws and have it handed back? I read that some Apple Stores have been looking for creaking laptops to examine, and issuing brand new MBPs!
How did you get on? Did the problem go away after visiting the Store?

HI .... So I too have that ******** sound - mine though is not like creaking - like shutting something w a hinge or like a door - it's like a very high pitched (totally wrong word to use but I can't describe it lol) tinging pinging clicking dinging sound... but like a bell but a teenie tiny bell hahahaha this is ridiculous lol ok ok I think I got one.... Ok so our computers are made of aluminum .... There's tiny screws which are also metal ..... Metal tapping another metal or something metal inside of a thin hollow metal casing jiggling around bc it's loose or whatever makes a very distinctive tiny tinging sound ... When I first noticed it it was if I press down on the bottom directly in the middle below the serial # & spec stamp between all the top half of surrounding screws ... There's 4 screws along the top where it hinges or closes & mirroring screws at the bottom where you would open it to use it... And 3 on the right and left sides... Imagine a line horizontally connecting the middle screws on the sides then one vertical between the sets of 4 ... I know this is dumb as **** lol I'm sorry ....Annoying sound location is on the top half and smack dab on the line splitting the top 4 set screws exactly half way between the 2 side screws
I Go to apple thinking tighten the screws please it sounds like there's a gap bc they're loose and something's tinging inside ...... I can make it make the sound every time and of course no one can hear it - 30 mins later and 15 techs later he heard it....Guys go in the back completely take the whole thing apart to see what's wrong.... Hour and a half later - nothing's wrong nothings loose and they pick up the other ones in the store and they all effing do it. after they did all that obviously I was so relieved and felt so much better - UNTIL the next day after I installed some updates and had to restart ...... My screen with the apple would change to pink and that multicolor weird screen when something's jacked up ... Flicker a little brighten up change to another color then go normal as my login screen would appear....... it continued on until a month ago then went back to normal ...... Don't try and get the noise fixed ... It's not worth what they can screw up on accident trying to see what's making the sound ... I got lucky reaaaaal lucky whatever happened wasn't serious bc I'm sure id have to pay to repair it....
and notice my elaboration on the word LAP Alirt
PS I have the 15.4 MBP Retina mid 2012

Ghosting on rMBP 13" late 2013

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