'Ghostly' Burn Folder icons stuck in Places menu

An iMac 5,1 where I work, running Snow Leopard, had a number of unsuccessful attempts to burn DVDs. (I won‘t go into the details unless someone thinks they might be relevant.) The problem is that the Finder window sidebar still shows Burn icons for every failed attempt, under Places, cluttering it up. The original Burn Folders and data were all deleted long ago. Searching for their names in Spotlight finds nothing. Where are these files or records stored, and how can I get rid of them?

Thanks; that seemed to work. Any idea where those files are actually located, or of what causes them to get stuck?

Similar Messages

Icons stuck in place on desktop

All of a sudden I've found the icons on my desktop to be stuck in place. I can open each file, but I can't click and drag it around. Please advise on how to get them unstuck. Thanks.

Not using Panther but in Tiger control+click on desktop, Show view options > turn off snap to grid.

Computer doesn't recognize my iPod anymore - Folder icon stuck on screen

Help! The folder icon is stuck on my iPod....and now my iPod won't connect to the computer so I can try all the resets/restarts/re-whatevers. I have tried several different iPod USB cables. I have updated the iTunes, I have reinstalled software, I've downloaded the Updater-but still won't connect. Can anyone provide me a little help or direction?
mac mini Mac OS 9.0.x
mac mini Mac OS 9.0.x

Suggestions when you run into a problem of a Sad iPod icon or a folder icon with exclamation point with your iPod.
1. Try these five steps (known as the five Rs) will conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
I suggest that you should try to do a Restore with a PC computer, and do a few attempts.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

Does iDVD work with Maverick? This is the first time I tried to burn a DVD using iDVD after upgrading to Maverick. It seems to get stuck at encoding menu stage and not doing anything.

I tried to burn a DVD using iDVD after upgrading to Maverick, first time I tried after upgrading to Maverick a few weeks ago. It seems to get stuck at encoding menu stage and not doing anything. Does anyone else have the same problem?

I did not have a DVD handy to burn but I have just created a small 2 minute video and created a Disk Image and also a VIDEO_TS folder, the encoding worked correctly, so it works with some items.
You may get a better responce in the iDVD forum.
https://discussions.apple.com/community/ilife/idvd
regards

2nd Generation Touch Wheel iPod - iPod displays a folder icon with a ! mark

Hi,
My girlfriend has been using my old 2nd generation touch wheel iPod, and yesterday she was trying to listen to some music, and the iPod would load the name of the song, artist, album etc, and then skip to the next song without playing any music, and would keep skipping to the next song over and over and over.
My girlfriend showed me this with an album that she had recently just added to the iPod, from a CD that she purchased and ripped to mp3's using iTunes, so initially I thought maybe it was just a problem that occurred when the CD was being ripped, so some corrupt mp3's or something. However we tried a range of other songs on the iPod and the same problem occurred.
So I figured something must have gone array with the firmware on the iPod, and thought maybe the problem might be solved by resetting the iPod, which I did by holding down the menu and play / pause button until the iPod reset.
When the iPod reset, the apple logo came up on screen and interchanged between the apple logo and the folder with a ! mark icon. When I connected the iPod to the computer, iTunes wouldn't find it, and the screen on the iPod said it was in disk mode.
Listening to the iPod I could hear the disk spinning, and then make a click sound, and then repeat, and it is not possible to turn it off.
Does anyone have any suggestions as to what has caused the problem, and more importantly how it can be fixed?

f a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

IPod displays a folder icon with an exclamation point

I know ,ive read & tried the 5Rs posted on web but it just don't seems to work.
I keep having this icon even when i plugged onto the USB,there's no response at all EVEN when i open the iPod Updater 2006-01-10 to restore factory settings..Why???????
I thought maybe my batt is dead flat,tried to charge but i don't see any battery charging sign...IT'S STILL THAT ICON!!!
I'm kinda freak out..Can anybody help me out??
Think the last & only option is to send it back to apple shop to troubleshoot.....
iPod Nano Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Can't restore iPod after seeing the "Exclamation point folder icon"

My iPod showed me the "Exclamation point folder icon" out of the blue... i tried resetting, restoring (upgraded to 7.1 in the process) but when i connect the ipod to my computer it still shows me the icon, then the Apple sign, then "Do not disconnect" (while charging) and then the ipod itself starts clicking...
any help would be GREATLY appreciated!! very furstrated over here...

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

When I try compose an email, just get compose window icon stuck in windows taskbar can't actually enlarge it and use it

Ok, details of installation below, so when I try compose an email, I just get a compose window icon stuck in the windows
taskbar can't actually enlarge it and use it. If I restart in safe mode with all addons disabled, then it works fine. But
If I restart normally and manually disable addons/plugins, then close and start normally again i.e not safe mode, it
breaks, so does not seem to be an addon or plugin but rather something with the configuration.
Application Basics
Name Thunderbird
Version 31.6.0
User Agent Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.6.0
Profile Folder
Show Folder
(Local drive)
Application Build ID 20150330093429
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Mail and News Accounts
ID Incoming server Outgoing servers
Name Connection security Authentication method Name Connection security Authentication method Default?
account2 (none) Local Folders plain passwordCleartext
account3 (nntp) news.mozilla.org:119 plain passwordCleartext stbeehive.oracle.com:465 SSL passwordCleartext true
account5 (imap) stbeehive.oracle.com:993 SSL passwordCleartext stbeehive.oracle.com:465 SSL passwordCleartext true
Crash Reports
Report ID Submitted
bp-0a8986d2-ff0c-41c3-9da6-e770e2141224 24/12/2014
bp-01f44ba7-3143-4452-ac98-981b62140123 23/01/2014
Extensions
Name Version Enabled ID
British English Dictionary 1.19.1 false [email protected]
Lightning 3.3.3 false {e2fda1a4-762b-4020-b5ad-a41df1933103}
Oracle Beehive Extensions for Thunderbird (OracleInternal) 1.0.0.5 false [email protected]
Important Modified Preferences
Name Value
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
extensions.lastAppVersion 31.6.0
font.internaluseonly.changed false
font.name.monospace.el Consolas
font.name.monospace.tr Consolas
font.name.monospace.x-baltic Consolas
font.name.monospace.x-central-euro Consolas
font.name.monospace.x-cyrillic Consolas
font.name.monospace.x-unicode Consolas
font.name.monospace.x-western Consolas
font.name.sans-serif.el Calibri
font.name.sans-serif.tr Calibri
font.name.sans-serif.x-baltic Calibri
font.name.sans-serif.x-central-euro Calibri
font.name.sans-serif.x-cyrillic Calibri
font.name.sans-serif.x-unicode Calibri
font.name.sans-serif.x-western Calibri
font.name.serif.el Cambria
font.name.serif.tr Cambria
font.name.serif.x-baltic Cambria
font.name.serif.x-central-euro Cambria
font.name.serif.x-cyrillic Cambria
font.name.serif.x-unicode Cambria
font.name.serif.x-western Cambria
font.size.fixed.el 14
font.size.fixed.tr 14
font.size.fixed.x-baltic 14
font.size.fixed.x-central-euro 14
font.size.fixed.x-cyrillic 14
font.size.fixed.x-unicode 14
font.size.fixed.x-western 14
font.size.variable.el 17
font.size.variable.tr 17
font.size.variable.x-baltic 17
font.size.variable.x-central-euro 17
font.size.variable.x-cyrillic 17
font.size.variable.x-unicode 17
font.size.variable.x-western 17
gfx.blacklist.suggested-driver-version 257.21
mail.openMessageBehavior.version 1
mail.winsearch.firstRunDone true
mailnews.database.global.datastore.id 8d997817-eec1-4f16-aa36-008d5baeb30
mailnews.database.global.indexer.enabled false
network.cookie.prefsMigrated true
network.tcp.sendbuffer 65536
places.database.lastMaintenance 1429004341
places.history.expiration.transient_current_max_pages 78789
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.flash 0
plugin.state.java 0
plugin.state.np32dsw 0
plugin.state.npatgpc 0
plugin.state.npctrl 0
plugin.state.npdeployjava 0
plugin.state.npfoxitreaderplugin 0
plugin.state.npgeplugin 0
plugin.state.npgoogleupdate 0
plugin.state.npitunes 0
plugin.state.npoff 0
plugin.state.npqtplugin 0
plugin.state.nprlsecurepluginlayer 0
plugin.state.npunity3d 0
plugin.state.npwatweb 0
plugin.state.npwlpg 0
plugins.update.notifyUser true
Graphics
Adapter Description NVIDIA Quadro FX 580
Vendor ID 0x10de
Device ID 0x0659
Adapter RAM 512
Adapter Drivers nvd3dum nvwgf2um,nvwgf2um
Driver Version 8.15.11.9038
Driver Date 7-14-2009
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled false (6.2.9200.16571)
ClearType Parameters Gamma: 2200 Pixel Structure: R
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows 0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
AzureCanvasBackend skia
AzureSkiaAccelerated 0
AzureFallbackCanvasBackend cairo
AzureContentBackend cairo
JavaScript
Incremental GC 1
Accessibility
Activated 0
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC

Noticed this in the info supplied:
Graphics Adapter Description NVIDIA Quadro FX 580
Vendor ID 0x10de
Device ID 0x0659
Adapter RAM 512
Adapter Drivers nvd3dum nvwgf2um,nvwgf2um
Driver Version 8.15.11.9038
Driver Date 7-14-2009
Direct2D Enabled Blocked for your graphics driver version.
Try updating your graphics driver to version 257.21 or newer.
Could you update your graphics driver and retest.

Lion OS Folder Icons and Settings Change

My new 8 core Mac Pro with Lion arrived August 29 to replace an older Mac Pro with Snow Leopard. FYI - Just before the new Mac Pro arrived, I checked and repaired any permissions issues via the Disk Utility. Once the new Mac arrived, it took four days to finally get things moved over from the main hard drive because of various problems. I held up the transfer from the other 3 drives and am glad that I did. After a bad optical drive was replaced, constant Finder problems have been occurring which appear to revolve around permission conflicts. In essence, the Mac OS on my Mac Pro appears to be schizophrenic and apparently, it is in need of a frontal lobotomy. In reviewing posts in this forum, I was surprised to learn that users have been reporting similiar issues ever since Lion was released. I was given the impression that my complaint about it was the first for the techs who have attempted to resolve the problem.
I do a large amount of photography using the HDR technique so it is important to arrange image icons in specific groupings and order within folders. We have all gotten used to having icons in the same place or configuration in folders each time we open them. This not only gives us a feeling of consistency but is a critical time save when dealing with images and other graphic files. Unfortunately, because of some overlooked programming issue, the Mac OS Lion is confused as to what permissions it should pay attention do. While working, icon arrangements are constantly changing causing many hours of additional work without let-up. There is also an issue that happens I would call Blinking for no better of a word to use. In certain folders, icons will dissappear then quickly show again. This can happen about every 10 - 14 seconds sometimes.
I have also noticed related problems with new software upgrades. They work fine at first, then all of a sudden, they do not. Simple slideshows exported to video using Lightroom now appear completely black. In Dreamweaver CS 5.5, I can connect to the ftp server but am not allowed to upload. I am stuck in limbo, not being able to migrate all my work over from the older computer because all folder icon layouts will be destroyed if I start working in them. It has also created licensing issues because now softwares are on two Mac Pros and a laptop. The latest tech support request is to either erase my new startup disk and installing softwares one at a time, or consider installing the more stable Snow Leopard. Has anyone figured out an answer? I have never had such a bad experience with an Apple product in over 20 years. I would highly recommend to professional graphic artists, photographers, or other visual professionals that rely on the consistency of icon views in folders to stay away from Mac OS Lion until the problems have been resolved. Hopefully Apple intends to correct this. It has already taken several months.

What finally worked for me!
My internal Mac hard drive is my “filing cabinet” with all folders installed by Lion (Applications, Users, System, and Library) plus my personal folders and data in each visible when I click on and open the harddrive. My internal Mac hard drive icon is on my desktop. After a restart the file and folder icons inside most of the first level of my personal folders would shrink and rearrange themselves.
After an hour on the phone with Apple Tech Support andt rying a variety of approaches, we finally solved the problem of the shrinking and rearranged icons. (Thank you Manny!!!) This is what finally worked for me and my new MacbookPro 15-inch delivered with Lion already installed.
BTW I use a mouse….
Right clicked on the internal hard drive icon on my desktop. (Note: “Out of the box “ when you startup with Lion the first time the Mac Hard Drive probably will not be visible on the desktop and you have to reveal it!)
In the dialogue box that opened I selected and clicked on “Get Info.”
A long window opened. We looked at Sharing & Permissions at the very bottom of the window. In the “You have custom access” window my log in name was not there. This was the culprit!!! But the box was grayed out.
At the lower right hand corner of the long window I clicked on the padlock to open it.
A dialogue box opened with my user name and asked for my Password. I entered my Password and clicked “OK.”
The grayed out area of the Sharing & Permissions box immediately darkened.
I clicked on the plus sign at the bottom left hand corner of the long window.
A window opened at the top of the long box. I highlighted my name on the right hand side and then clicked on the “Select” button. My name then appeared in the Sharing & Permissions box at the bottom of the long window.
To the right of my name un "Privelege" I made sure that “Read & Write” was turned on (use the little arrows.)
Back to the lower left hand corner and clicked on the gear and when the box opened I clicked on “Apply to enclosed items.”
Back at the lower right hand corner of long window, clicked on the open padlock to close it and lock the settings.
In each folder using “Show View Options”dialogue window I resized all the shrunken icons, set the Arrange to by “Name,” anything else I wanted, clicked on “Use as defaults” closed the window and moved on. When I rebooted everything had stabilized!

Utility folder icon not displaying like App folder icon?

Hi- noticed when I drag the system Utility Folder into the Finder Toolbar it does not display similar to the Applications folder - not the Sidebar, but the horizontal toolbar holding the view option buttons (as a favorite item). The Applications folder displays as the same "A"-type icon as in the Sidebar, but the Utilities folder displays as a folder, not the "X"-type icon it appears as in the sidebar. This seems nonstandard- I'd like to see what I can do about having it display in the Toolbar as it does in the Sidebar.
I know, I know, "Why?". I just need to, ok? Otherwise I won't stop thinking about it. Any ideas? Assuming this is the same case for everybody's system, not just mine. I would've posted this in the "OS X System" forum, but it's not really developer related. I'm also guessing this involves going into the icon resources, and making a change to match the resources for the Applications folder, but that's a blind guess. I did a similar change for the slider in iTunes to have it match the Quicktime slider, but not sure in this case, or where to look. Thanks!

To clarify: This is about how the Utility Folder displays in the Finder Sidebar vs. how it displays in the Finder Toolbar (both shown by selecting "Show Sidebar" and "Show Toolbar" in the Finder "View" pulldown menu.
Finder Sidebar, Finder Toolbar:
http://grok.lsu.edu/Article.aspx?articleId=5920
Any folder can be dragged into either space, and without using the Customize Toolbar option. Just drag and drop the folder.
Dragging the Utility Folder into the Sidebar displays it correctly, as its specialized, unique crossed-tools icon. However, dragging the Utility Folder into the Toolbar will not, unlike all other folders assigned with those special icons.
In the Sidebar, certain folders will display as non-folder icons. For instance, under "Places" the Home Folder does not display as a mini Home Folder icon, it displays as a little "house". The Desktop Folder displays as a mini-picture of a Desktop, the Applications folder displays as an "A" made up of a crossed ruler, pencil, and brush.
This is the same for the Finder Toolbar, when you drag one of those specialized folders into the Toolbar.
So, on the left side of a Finder window, you have the Sidebar, with its specialized icons (for certain folders, not all) and along the Toolbar (across the top of a Finder window, with its typical column-view buttons) you will also see those same (or other) specialized icons. In all cases, a folder's icon will display the same in the Sidebar as it does in the Toolbar. Except for the Utilities Folder.
If it isn't already, drag your Utility Folder into the Sidebar, and then, in that same Finder Window, drag it into the toolbar. Not the bar at the top of your monitor screen, but the toolbar of that specific Finder window. You should have the exact same result. The Utility Folder will display as a specialized icon in the Sidebar, but will display as a small version of its original blue folder icon in the Toolbar.
Message was edited by: Jack Gregory
Message was edited by: Jack Gregory

Home Folder Icon gone

The title says it all. The icon is gone, and it appears as a normal folder now. I've looked in the System folder, and apparently the Home Folder icon is just gone. I don't know if it got deleted or something. Can someone please help?

I'm not sure if you can find the actual icon on your hard disk or not? If you can, just open that file in preview, do 'command-a' (select all) and then 'command-c' (copy to the clipboard.
Click on your (iconless) Home folder, and press 'command-i' (or control-click 'get info').
See the small folder in the very top left of the 'get info' window. Click it once, it should be surrounded by a blue border. Now hit 'command-v' to past the home folder icon on the clipboard in place.
If you don't have the icon, go to
 > System Preferences > Users & Groups
Click the '+' sign to make a new account. Go to the home folder of that account and do 'get info'. Click on the tiny icon in the left, do 'command-c' (copy). Open Preview. In Preview menu, choose 'New from clipboard'. Save the file to your 'shared' folder (Hard disk > Users > Shared). Go back to your own account, open the preview file and do the first part of the procedure I gave you above (i.e., command-a, command-c, go to your home folder, 'get info', click the icon to get the blue border and hit command-v).

1 yr old imac Ghosting / Burned Screen

i bought the newest model of the imac when i came out mid 2011, the first week it came out. Well now im about a mo out of the 1 year warrenty and yesterday my screen was fine.
Tonight i notice a huge ghosting/ burned area from when i opened itunes lastnight to watch a movie on my apple tv, the ghost immage is right where the itunes window was, the ghosting is all of the shadow area where the window was, about 50% of it.
how can you get ghosting from 1 day? one would assume if its going to happen, it would be the menu bar which is always up, always in the same spot but this is super distracting as im a heavy photoshop user.
any options / help / this happened to you?

hmmm... I see that grey after image. Dissapointing.
What I believe you may have is a condition that sometimes happens with LCD screens. I firmly believe you have stuck pixels on your monitor and that I may have a solution for you.
http://www.flexcode.org/lcd2.html
This Application (java based) rapidly changes your LCDs resolution and colours. This can bring back some of the the monitors suffering from this issue. You may need to run it it overnight to get your pixels unstuck.
Give it a shot! It's free. I have tried this program for a simular issue with a green ghosting on a 2010 model iMac
and the problem was solved.
DO NOT WATCH THE SCREEN! It'll make you sick... for those suffering from epilepsy, get someone else to run it for you!!
Let the program run on it's own.
Other resources are located here:
http://techlogg.blogspot.kr/2008/02/unstick-those-stuck-pixels.html

I have some forms stuck under the menu bar on Mac Mountain Lion

I have a stock market program and two of their forms have become stuck under the menu bar. Closing the program doesnn't help because when it's restarted it returns to the exact same spot and I can't reach the close buttons. I've tried changing the screen res put that doesn't help. Any ideas?

newbob wrote:
Closing the program doesnn't help because when it's restarted it returns to the exact same spot...
Bob ~ Try this: Close the stock market app. Then  menu > System Preferences... > General pane > Check "Close windows when quitting an application":
...Then open, close and re-open the stock market app. If that doesn't help, use the camera icon to post a screenshot so we can see what you're referring to:

In Firefox4, can I lose the folder icons from the Bookmarks Bar while keeping icons everywhere else (because the folder icons are superfluous and extend the horizontal list of bookmark folders beyond the width of the window)?

I've just installed Firefox4 for Mac (OS 10.6.7) and can no longer see all my bookmark folders at once across the top -- because the folder icons make the Bookmarks Bar too wide. Yet, I like the icons on the other bars, so I don't want to turn them off globally. Is there a way to just lose the folder icons -- which don't appear to serve a purpose anyway?

Small correction to original post. Machine is an iMac 2.4ghz Intel Core 2 Duo. (I was at home when I made the first post.) But the bookmarks menu behavior still exists today and FF 5 is essentially unusable.
System details next to the post are not for machine with the bug in question.
Found a copy of FF4 to use until a solution is found. Turned off automatic updates to preserve this version.

How do I move an album, from iCloud to a burn folder

Opened my iTunes and all of my songs have the cloud icon, next to them. I wish to burn them to multiple cds, but cannot figure out how to put them into a burn folder. Nothing happens when I click on the download cloud button.

Hello kayceecowgirl,
Thank you for using Apple Support Communities.
Instead of draging songs to a burn folder, have you tried to burn a music CD using the steps in this article?
iTunes 12 for Mac: Create your own CDs and DVDs
Regards,
Jeff D.

'Ghostly' Burn Folder icons stuck in Places menu

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