Gift Card bought from Authorized Dealer

So I was given a gift card from Verizon worth $100..Apparently, I wanted to use it to buy a new phone but Verizon didnt want to accept it because the gift card was bought from an Authorized Dealer. The gift card was CLEARLY a Verizon card, so my question is WHY cant I use it for a purchase to another Verizon store other than the one where the gift card was bought? The store where the gift card was bought is a Verizon Store, so it confuses people BIG TIME because the bigger Verizon store says its not actually a Verizon store! Which is which?!

    Hello frencchy,  I apologize for the inconvenience and the confusion. Does the gift card have any branding other than Verizon Wireless?  Did the corporate location attempt to run the gift card for payment?  You can also try to use the gift card on http://www.vzw.com/myverizon to see if it will be valid.  Please keep me updated on the status.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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