Gift card credit not showing up

I'm 100% positive that I had at least $20 of gift card credit on my itunes account, prior to adding and additional gift card of $25. As I'm looking at my account, it doesn't seem I have any credit. My recent purchase, in fact, came off my credit card rather than the balance of the gift cards. HELP!

Try signing out then back in to refresh your account info. If the store credits will still not update, best to contact support and have your account checked
https://expresslane.apple.com/GetproductgroupList.action

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My gift cards are not being redeemed. Still charging my credit card.

My gift cards are not being redeemed. Still charging my credit card.

Does your iTunes account show a positive balance?

Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from agift card? How do I view my balance?

Am I able to keep a balance on my account for buying songs? I just bought 15 songs and I thought it would come off my credit card on file. But my card did not show a purchase. Could I still have some money left from a gift card or a deposit
? How do I view my balance?

Your balance should show to the left of account id at the top of the iTunes store page on your computer's iTunes. You can also check it by clicking on that id, or doing Store > View My Account, which should show your account balance and let you view your payment info

What happened to my gift card credit?

I know how to review my purchase history in my iTunes account. But, how do I find out what happened to a gift card credit? Per my my account's purchase history, I only used $10 of a $50 gift card (assuming the culprit is NOT user error, e.g., I redeemed on the incorrect account). Can I search "payment history" in addition to purchase history? Thanks.

I am currently in 'discussion' with iTunes about this very issue. It's happened to me at least twice before when I redeemed a Gift card and didn't use the full amount. A couple of weeks later... the 'credit' was gone!
I also question as to why iTunes do NOT show gift card redemptions... VERY sus imho!!! Why dont they??!!
I have asked iTunes to provide me with a list of all my transactions for this year so I can see when, where and how my credits were used. So far the best I got was "check your account balance". They have said they will look into it from another side (ie. not via their customer support) but I will give them a week before I go to Fair Trading and make a formal complaint.
I have provided them screen shots, dates, my purchase history etc. and the numbers just dont add up. Either my credit balance expired (in the space of a couple of weeks) or someone is skimming accounts - which is on the iTunes system. Either way iTunes have a case to answer!

I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Why is apple requiring me to enter a gift card credit card or itunes card in order set up a new account

why is apple requiring me to enter a gift card, credit card or itunes card in order to set up a new account

My assumption is because you aren't setting the account properly. You can't set up an Apple ID and then try to use it without a credit card unless you follow a very specific procedure which you obviously did not do.
You have to try to download a free app first - before you set up the ID - and then create the ID from the prompts. You set the ID up first and it doesn't work that way. You will have to either enter a credit card now and then delete it later, or start all over again with a new ID. If you start all over again, you have to sign out of the current ID in Settings>Store - tap your ID and sign out. You will also need another email address because you already associated your email address with the first ID.
This explains how to set up an Apple ID/iTunes account without a credit card.
http://support.apple.com/kb/ht2534
As I said, this is my assumption, if there is something else going on here, post back with something more detailed other than "why is Apple requiring ...." We can't possibly know why you can't do without some more information to go on.

HT1311 I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?

I changed my apple id and have a gift card credit on the old account which I no longer use. How do I transfer the gift card $ to my new apple id?

Click here and request assistance.
(75296)

HT2731 How do I set up an Apple ID for a child with gift card credit

How do I set up an Apple ID for a chld with a gift card credit, without credit card details and without using my own account?

Go to the main iTunes Store page (within iTunes), click on the "Redeem" link on the right side of the page, click "Create Apple ID", and enter in the code from your card when requested. You should be able to create an iTunes Store account for your child without needing a credit card. You'll just need an email address for him/her to create the ID, though it can be a "temporary" one that you don't intend to really be used. You can change the email address to which receipts are sent to an account you really wish to use.
Regards.
Message was edited by: varjak paw

My memory card is not showing up on the home screen when i plug it in but it shows the computer found it

my memory card is not showing up on the home screen when i plug it in but it shows the computer found it in system preferences. when i plugged these into a imac back in school it showed up how come its not showing up on my less then 24hr old mac. sorry beginner mac user

Finder > Finder Menu > Finder Preferences (these are not in System Preferences)
The General pane has checkboxes for various devices to show on the Desktop. A memory card is considered an external drive. If you want to see it on the Desktop when it mounts, check the external drives checkbox.

I activated an iTunes gift card, my iPod showed the amount available ($15) and after downloading 2 songs all I had left was $.04. Any ideas on what happened to my funds or how I can find out where the rest of the money went?

I activated an iTunes gift card, my iPod showed the amount available ($15) then after downloading 2 songs my balance was $.04. Any ideas on what happened to the rest of my funds or how I can find out where the rest of my money went?

- Have youwent to yur iTunes account looked at your puchase history for purchases thant y might have forgotton?
- Maybe you had an unpaid balance before redeeming the card.
- Contact iTunes
Apple - Support - iTunes - Contact Us

Memory card files not showing up

hi,
i have a 6230 and i use pc suite, but in mobile phone browser my memory card does not show up. all the other files are there, and the memory card works fine in the phone.
any ideas?

Hi,
If the above doesn't work, please find out what software version your phone has by typing *#0000# into the keypad. If it is an oldish one you might consider a SW upgrade.
SR

I just downloaded an album from a gift card, and not all the songs were downloaded..how do i finish downloading the album without purchasing it again?

I just downloaded the T-Pain rEVOLVEr Album from a gift card, but not all the songs were downloaded to my library. Is there a way to finish downloading the remaining songs without purchasing the entire album?

Hey Astrozilla,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues with a couple of songs you recently purchased. It may be that these songs did not download fully, or correctly. The best troubleshooting step may be to delete the songs from your library, and re-download using iTunes in the Cloud (if available in your country).
For more information, see the following:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Thanks,
Matt M.

How to add a verizon gift card/credit to automatic bill payment

How do you add a verizon gift card/credit to automatic bill payment?

I think you can just go online and pay your bill with the gift card/credit card prior to your due date or the date the automatic payment comes out. The remaining balance, if any, will then be taken out for the automatic payment.

My bluetooth card is not showing

my bluetooth card is not showing and can not connect key pad and track pad

Finder > Finder Menu > Finder Preferences (these are not in System Preferences)
The General pane has checkboxes for various devices to show on the Desktop. A memory card is considered an external drive. If you want to see it on the Desktop when it mounts, check the external drives checkbox.

What causes iphone 3gs every time I insert the SIM card does not show the screen or no service?

what causes iphone 3gs every time I insert the SIM card does not show the screen or no service?

If the iPhone was unlocked unofficially, it has been locked to original carrier again.

Gift card credit not showing up

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