Gift Card is Redeemed....

I received a gift card as a present. I entered in the code but then it asked for my security questions which it never has before. After that nightmare was over, I typed in the serial number to activate the card but it says the code has already been redeemed but I still cannot download anything without Billing Info popping up. The amount of the card has been added to my account but I can't do anything. HELP!!!!

oh i'm not in canada. I'm in ny

Similar Messages

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    Re: i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it 

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    Hello,
    You can get more information regarding to your problem here : http://support.apple.com/kb/ht5035
    All the best !

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    Welcome to Apple Communities
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    Scroll to the bottom of the Featured tab.
    Sign in with your Apple ID.
    If you have a credit balance, you'll see it below your Apple ID.
    from: iTunes Store: iTunes Gift balances
    http://support.apple.com/kb/HT5035
    Welcome to Apple Support Communities!
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    Howdy! I have tried to change my Email address with Apple. Since I cannot access my old Email address, they will not let me change my password. Since I cannot recall my old password, they will not allow me to change my Email address. I am in a true Catch 22.

  • Says that my itunes gift card is redeemed but i have yet to use it

    Okay. So. I purchased an iTunes gift card for my husband. He followed the directions on the back of the card to redeem it, but now we cannot use it for some reason.  Please help!

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  • My iTunes gift card wont redeem, it says that it's invalid.

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  • Gift card wont redeem

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  • HT201209 I put in my gift card to redeem it and it said it was redeemed but the $10 did not go into my credit. I had 3 the other two redeemed fine

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    Hello, Morgan. 
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    If you are having issues redeeming an iTunes Gift Card, here is an article that you may find helpful.  See the section labeled Contact iTunes Store Support.
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    http://support.apple.com/kb/HT6021
    Cheers,
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  • Gift Card Not Redeemable

    I can't redeem my gift card. I keep trying to put in the code and it says the code isn't right. Helpppp.

    Hi theraaaa,
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    http://support.apple.com/kb/HT6021
    Regards,
    - Brenden

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