Gift Card purchased on October 6 from Chat and Vis...

Hi Norman,
I am experiencing the same problem- I purchased a gift card from Chat and Vision, through the Skype offers website on 6th October and expected the order to go through instantly. However, I received an email with the following order code: SO448425, saying that my order was being processed and that it would take up to 2 days. However, it has been 8 days and I have not received any update regarding the order. The recipient has not received the gift card either and we have both been waiting.  I sent Chat and Vision 2 emails but have not received a reply, and I just noticed that many other users have had the same experience. Do you know what's the best way to get through to them and seek a refund? Thanks so much! 
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

priyadershini wrote:
Do you know what's the best way to get through to them
Hello and welcome to the Skype Community!
I'll ask Chat&Vision to contact you urgently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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