Gift card redemption not happening because after inputting code properly it just makes me enter the password repeatedly. What might be the issue and fix. Gift card has never been used
Any ideas?
I had an issue redeeming a gifted song exactly like this.
I logged out of the iTunes store completely (click on your email address, and go to 'sign out'), then logged in again. It worked fine. I'd suggest that first.
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Hi, my iphone could not be activated after upgrade it from IOS4 to IOS6, it shows that is due to activation server is unavailable and no sim card in the iphone. Anyone can help me please?
It is 99% hacked/jailbroken iPhone to use a different carrier than intended. You have to put the sim from the original carrier or ask them to unlock the iPhone. We as well as Apple cannot help you with this.
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After entering "Country or Region" United States, I do not get a next button to advance through the process. What might be the cause?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
How do I remove server os and install normal os? The computer has never been used as a server. I only purchased the server version because of two internal hard drives.
If you want to just disable the Server aspect, this should work for both Lion and Mountain Lion...
http://support.apple.com/kb/HT4827
If you want to completely start over, backup your /Users and /Applications directories and re-install the client OS. -
I have a new iPad2 - just out of the box. Everything works, except I cannot download or update applications. It will not accept my password. My iPod will accept the password. What might the problem be? Any ideas?
Brock8821-
Use iTunes on your computer. With the iPad connected, sign into your Apple account and check for updates.
Doing this should straighten out the problem.
Fred -
ITunes says Gift Voucher redeemed, but it has never been used...
I bought an iTunes gift voucher sent through the iTunes store via email.
When my friend input the code for the very first time iTunes said the voucher has already been redeemed.
Does anyone know why this might be or perhaps how this can be resolved ?
Thank you in advance.Most places you buy gift cards at should have given you a special receipt with a number to call if you have problems with the code. If they don't give you that reciept, then you can contact iTunes and hopefully they can help you, and then find a new place to buy your gift cards.
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Should say, I have tried altering the LAN setting to 'automatically detect settings', updating itunes etc but nothing has worked. I have a very unhappy 6 year old!
You should not get that message if you are simply trying to load the shuffle with songs from your iTunes library. If iTunes is trying to Update or Restore the shuffle, and you get that message, try the suggestions in this article
http://support.apple.com/kb/TS1814 -
Itouch was reset to factory defaults. Have tried ideas listed in ITunes help. Any ideas?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I keep getting this message: Mail can't connect to the account: "Sbcglobal". Enter the password... So I do and it opens up, but later it will happen again. It's not earth-shattering, but I keep having to stop what I'm doing to get rid of the annoying bouncing Mail icon.
If your password is accepted, and Mail connects to the account, but you're prompted for the password repeatedly, take each of the following steps that you haven't already tried. Note: these steps don't apply if the server rejects the password. That's a different problem.
Step 1
When prompted for the password, check the box marked Remember this password in my keychain.
Step 2
Check that the keychain is working.
Step 3
Check that the default keychain is unlocked. -
This is day 2 for me with Final Cut. I now want to burn my project to a DVD. After preparing the media nothing happens, there is no signal that there is any activity in any way. What might be the problem?
Did you open the background rendering HUD? Cmd-9.
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First: I get the message telling me that "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
I've tried everything I could think of, and that others have suggested, including:
Uninstalling and re-installing iTunes
Ensuring I have the latest version of iTunes
Re-setting sync history
Renaming my Backup folder at the path above, and letting iTunes create a new one
Running around the house whilst pulling my hair and yelling obscenities
None helped. At all.
Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
Getting there.... I hope! -
while i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?
Hi there aliyan,
I would recommend taking a look at the troubleshooting steps for "No SIM" found in the article below.
If you see 'No SIM' alert on iPhone
-Griff W. -
how to remove activation lock :Hello I have purchased a iphone 5s from a customer and forgot to give me the email and password and if placed in the phone sim card does not open because he wanted to email and password, what do I do in order to open the iPhone please help me
You just made a very expensive mistake, especially if you can't return the phone.
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Since I updated to firefox 3.6 I keep gettin multiple pop up windows. This did not happen until after the update. The pop ups appear as regular windows so pop up blockers can not stop them. Why has the new update made my laptop more vulnerable. updates are supposed to be improvements!
== This happened ==
Every time Firefox opened
== as soon as I updated to ver 3.6Im having the same problem, I updated my Iphone 4S to 6.1.3, shortly after that my phone had no audio. It was working fine one minute and then stopped. Was listening to music when sound gave out on me. It wont ring, phone just vibrates even after turning off vibration option. I've tried all the options listed and nothing. My phone has never been jailbroken either. If I connect the earphones is works perfectly. On one of my last calls received, phone's ringtone was heard for about 2 seconds before muting and just vibrating. Ringtone sounded perfect, speakers did not sound damaged.
What else could be done? I've read several post regarding this and it seems like Apple has no solution to this yet. Very dissappointed. -
16 mo young Mac Pro will not turn on. Dead. Why. No problems ever! Installed Yosemite and did not boot up after. Did that kill it? To young to die. What happened?what do I do now??????? Help!
Note that you don't have a Mac Pro as stated. Your profile says you have a MacBook Pro. Please clarify as they are entirely different computers. If nothing below works for you, then make a Genius Appointment and take it in for service.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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