Gift card was applied to the wrong account

How can I change the funds if a gift card was applied to the wrong account??

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Redeemed credit to the wrong Apple ID in error. How do I get credit put back on gift card to redeem to the correct account please?

I redeemed credit to the wrong apple ID (mine instead of my wife's). How do I ask apple to refund to card so she can redeem to her apple ID?

If you've only just redeemed it and haven't spent any of it then can try contacting iTunes Support via this page and ask them if they can move it to your wife's account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

I uploaded my Itunes cards to the wrong account. I am trying to by an in app upgrade, but the app was purcahsed on a different account. How do I transfer the money to the different account?

I uploaded my Itunes cards to the wrong account. I am trying to by an in app upgrade, but the app was purcahsed on a different account. How do I transfer the money to the different account?

If you have not spent any of the money from the card, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. They may be able to restore the money to the card so you can redeem it through the correct account. If any of the money has been spent, then there will almost certainly be nothing the iTunes Store will be able to do for you.
Regards.

TS1292 Just tried to redeem my 3itunes/App Store gift cards, from family in Canada, my account and usage is in the United States, customer support sent me an email and here I am in this sector, not sure what "form" to fill out. I was told there would be a

Hello, tried to redeem 3 gift cards. After trying the first realized that the cards are from family in Canada and not able to use on my account here in the USA, customer support sent me an email and said to fill out a form that I can not find here, any suggestions?

Hi Katie,
Your best bet would be to contact iTunes Support again. Also, make sure there wasn't an attachment to the email? But if there was not, contact them again and tell them you need to either have the form sent to you or you need to know where you can find it. Here's the link:
https://expresslane.apple.com/Issues.action
Cheers,
GB

Can there by multiple accounts under one id? I just loaded a $25 gift card and it showed up in my balance. My daughter, under the same id had $12.0 left from a previous gift card. Now only the $12.01 shows up and the $25 is nowhere to be found?

Can there be multiple accounts under one apple id? My daughter and wife apparently share an id between my daughter's ipod and my wife's ipad. My daughter has what she believes is her $12.01 left from a gift card. My wife loaded a $25 gift card recently (I saw the $25 balance in her account when she was done) and after a password change, now all that shows up is the $12.01?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I activated an iTunes gift card, my iPod showed the amount available ($15) and after downloading 2 songs all I had left was $.04. Any ideas on what happened to my funds or how I can find out where the rest of the money went?

I activated an iTunes gift card, my iPod showed the amount available ($15) then after downloading 2 songs my balance was $.04. Any ideas on what happened to the rest of my funds or how I can find out where the rest of my money went?

- Have youwent to yur iTunes account looked at your puchase history for purchases thant y might have forgotton?
- Maybe you had an unpaid balance before redeeming the card.
- Contact iTunes
Apple - Support - iTunes - Contact Us

How can I see when a gift card was put on my account

Trying to find on my account when a gift card was put on my account. A gift card was put on my account and used, I wanted to see if there is on my account a place where it tells u when it was put on my account and all the transactions for it?

Hi pabloyunis,
Thanks for using Apple Support Communities. This article covers how to view your iTunes Store Gift balances:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
Cheers,
- Ari

I must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.

i must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.
<Edited by Host>

Nobody here can; only the iTunes Store staff might be able to help with this.
(74761)

How can i view how gift cards were applied to my account?

how can i view how gift cards were applied to my account?

If you mean the balance, launch iTunes.
Select iTunes Store in the source list on the left.
Now click Sign in from the iTunes menu bar top of your screen. Store > Sign In
The balance from redeeming the gift cards should be available in the account area just above Quick Links right side of the iTunes window.
iTunes Store: How to redeem a code
#888 number available for checking the balance > Apple Gift Cards

I have two Apple ID, I have put my i tunes card on the wrong account, how can I move the balance to the correct account?

I have two Apple IDs, I put my Itunes card on the wrong account. Is there a way to move the balance from one account to the other?

No.
(69569)

Is there a way to get back lost information on a phone that was synced to the wrong itunes account

is there a way to get back lost information on a phone that was synced to the wrong itunes account? My sister and I share a computer and she accidently did the itunes restore on her phone under my name so all of my contacts, apps, ect are on her phone and all of her info is gone. Is there a way to undo the reset? PLEASE HELP!!!

She can restore to a previous backup, if she has one. Or she
can restore via iCloud if she has that setup.

HT201209 I bought an itune gift card. They took the purchases off my gift card and my registered Visa card. How do I get the money back in my checking account?

I bought an itune gift card. They took the purches I made off my itune card and also off my registered debit card. How do I get my money returned to my debit account?

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

HT204088 I need to speak to someone about this because I have been charged multple times on the wrong account? What do I do? I tried to authorize another card to pay my balance due and It wouldn't authorize and now that I am looking at my bank online it d

I have an issue. Recently I tried to authorize another card to pay my balance due and itunes would not authorize the card. Now that I am looking at my banking statement/ online banking it shows that multiple times the card was charged for the exact amount due ,21.02. but the payment already came out of my primary banking account, What do I do because I can not speak to a regular person since it is an Itunes account issue. I need some sort of help and I really want the funds refunded... I took screen shots proving all of this information.

To Contact iTunes Customer Service and to request assistance
Use this Link > Apple Support iTunes Store Contact

Hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Gift card was applied to the wrong account

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