Gifted app never received

I sent a app to a friend on my iPad and she never got it

Ask the person to check their Spam folder. I gifted apps and for some reason all redemption emails ended up in the recipients Spam folders.
Surely not a plot to encourage "re-gifting" of the same app multiple times?!! Heaven forbid!

Similar Messages

  • Gifted App Never Arrived

    Hello good people from Apple Discussions,
    For Christmas my girlfriend gifted an app to my account.
    This is an old Mobile Me account wich has expired.
    I have read that the link to the app is sent by email.
    But this email adress has expired! How am I now to download the gifted app?
    Please respond with this issue if you know how or have simillair experiences.
    Thank you for reading,
    Kind regards,
    Luuc.

    Ask the person to check their Spam folder. I gifted apps and for some reason all redemption emails ended up in the recipients Spam folders.
    Surely not a plot to encourage "re-gifting" of the same app multiple times?!! Heaven forbid!

  • Gift Card Never Received - False Advertising

    Like many of you, I also was promised a gift card when signing up for the triple play package.  As I was told that this would be received after having service for 90 days, I waited and even allowed an extra month for processing and delivery. Of course, this did not come and when I contact Verizon, I spoke with several unhelpful agents. I have spoken with one person who was actually helpful and told me she could put the order in, but I was at my wits end after talking with clueless and rude representatives that wasted my time and Verizon's time. Have any of you had a successful resolution?  I am planning to file complaints with the BBB about the false advertising and send them the copies of conversations and my documentation that I have.  In anyone's experience has this been helpful?

    Hi Gizzie26,
    Thanks for posting.
    I'm sorry for the problems you're having getting your gift card.  I can help you with this from here.  Click on my username and under the "about me" section you'll see the link to get in touch with us.
    Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
    Thanks
    Paul
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Gifted app not received,

    I gifted it twice they are not getting an email

    Your cousin needs to check for the email in any junk/spam filters that may be catching the email from Apple. You both must also both be in the same country using the iTunes App Store for that country.

  • Horrible Service - I was promise a gift and never received it.

    This topic has been moved to Customer Service under the board Other Customer Service Support for further review.

    This topic has been moved to Customer Service under the board Other Customer Service Support for further review.

  • TS1424 Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

    Someone tried to gift me an app but i never received it. Yet, they got billed for it. Twice.

    Welcome to the Apple Community.
    Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

  • HT203167 Gifted apps were never received in email any help would be wonderful

    Sent app from iPhone to iPad but emails were never received. I actually paid for it twice

    Contacting the iTunes Store can be done by going to - http://www.apple.com/support/itunes/contact/.  At the bottom left, you will see a "contact support" link.  Just select it, then select "iTunes Store", and follow the on screen instructions.  The final screen will give you an option to "email, chat or call" them.  You may see one, two or all these options, however it changes depending on what they have available at the time of contact.

  • Gifted app was not received via email... Help?

    I gifted Fruit Ninja to my mother and she says she never received the app notice in her email--- I tried purchasing/gifting it again and still nothing... What's going on? I'm 100% certain the email address is correct. I've spent the .99 twice now and no app... Please help.

    Sign out of the app store, then sign back in.

  • How to get a refund for paid app i never received

    In April of 2014 I attempted to perform an in-app purchase in the game HayDay, which I had downloaded for free on my older iphone 4s that I also had at this time. I still have an iphone 4s but it is a different one. But that's not important. What my question is, is that every time I would go to purchase some diamonds or what ever else I wanted in the app It would tell me there was an error and it could not be purchased. I kept trying a few times and then finally gave up. I had no idea that it was saying error even though the actual charges on my credit card were going through and I spent(lost) somewhere over a hundred, maybe two, on some stupid in-app purchases that I never received and got my credit card took quite a hit from that. I called Apple and they said they could not help me and I had to get a hold of the creators of HayDay in order to get a refund. I found the contact email to get a hold of the creators and they never answered my issue. I asked many times and no one can help me. What do I do to get that money back that shouldn't have ever been taken from my credit card in the first place? I have all the order numbers and stuff if need be.
    Kathryn
    <Personal Information Removed by Host>

    Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE TERMS AND CONDITIONS
    But, if you are having issues with the app, you can at least ask for a refund.
    Use the email form here >  Apple - Support - Mac App Store - Contact Support

  • I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. What do I do?

    I made an in app purchase and never received what I was supposed to. I contacted the producers of the app and they never got back to me. I then contacted apple and they said they would return my 25$ purchase. I still haven't gotten it. I am starting to feel like I just lost 25 dollars and both companies are sweeping it under the bus. I don't know what to do now. What should I do?!?!

    We are users like yourself. You are not speaking to Apple here. We are not able to help. Please call Apple to inquire.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • In-App service purchase - never received the service

    I made an  In-App Purchase on Reverse Phone Lookup, Reverse Phone Premium app, but I never received the service, although I verified that my purchase was charged on my account.
    Purchase History - latest Purchases
    Secure Connection
                                                                                                                                                      Date: 06/12/12 09:24 AM
                                                                                                                                                     Order: ***************
    Item                                                                         Seller                        Type                        Report a Problem       Price
    Reverse Phone Lookup, Reverse Phone Premium ...    itePages.com             In-App Purchase       Report a Problem      $1.99
                                                                                                                                                                      SubtotaI: $1.99
                                                                                                                                                                              Tax: $0.18
                                                                                                                                                          Credit Card TotaI: $2.17
    Is there any recourse for receiving a refund through iTunes?  I e-mailed the vendor at the address given ([email protected]) to no avail.

    Presumably they meant for that app - was the in-app purchase to download an update for the app e.g. to remove adverts in it or to unlock extra features ? For any refund you will go back to as if you had not purchased the item i.e. the purchased will be removed from your account. If you want the meaning of the actual message clarifying then try replying to the message that you got from Support.

  • I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem my  Community

    I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem And it's been about a week my question is how long does it take  to credit my account back. It's my money and I want it now.

    It can take a while for your money to show up in your bank, but a week is a bit over the top. Try contacting iTunes Store Support to make sure the refund was issued.

  • I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?

    I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?

    If you purchased your gift using iTunes, you can resend it. Just follow these steps to resend an unredeemed gift to any address:
    http://support.apple.com/kb/HT1541

  • HT4009 in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me  Tried "report a problem" and directed to this site."

    in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me  Tried "report a problem" and directed to this site."

    Hi AP_In_Surbiton,
    I am really sorry that you have had so much trouble getting your Caller ID up and going.  I'll be happy to help you out with this and get it working for you.
    Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
    Thx
    Craig
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
    td-p/30">Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

    I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
    Help!

    Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

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