GIFTS in iTunes Account Doesn't Populate or Show Up

Have gifted family CD's from iTunes store. They've received nothing. So, to resend I opened the iTunes Account and selected
Manage Gifts. A blank window opens up. No gifts. Apple has tried to assist me but just finally reimbursed me for the two charges in
question and said to send all over again. So I did. Family receives nothing. Plus, again it is totally blank window in Manage Gifts section.
Any Idea? Thank you in advance, Patrick.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are.
And have you tried these?
iPod doesn't appear in iTunes or on the Mac desktop.
iPod does not appear in iPod Updater or iTunes in Mac OS X.
iPod appears on the Mac OS X desktop but not in iTunes.
Try to restore it in disk mode.
Putting iPod into disk mode.
" The firewire must be working as it is charging as I type this"
Not necessarily. The pins that carry power are not the same as those that transfer data, so because one is working doesn't mean the other is.

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Hey dude you might as well come in to this thread:
http://discussions.apple.com/thread.jspa?messageID=9655793
no solution has been found yet but we're working on attracting attention or maybe finding a fix
a little info is better than none.

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Hey DC71955,
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GIFTS in iTunes Account Doesn't Populate or Show Up

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