Gigaframe Q80 digital photo frame won't play video

The bundled ArcSoft Media Converter 2.5 refuses to convert any of the video formats it should be able to(e.g. mpeg 1,2 and 4) so that the photo frame can play them. It just displays the errors"video encoder lost" or "The codec required for video conversion to your player is not available on your PC" All the video clips play normally on my PC. Can anyone help?

Google Kazaa codec pack. Theres a bundle of codecs that should in theory fix that. While yes it may say that it can handle mpeg 1 2 and 4, theres about 5 different codecs for each one. You may have the ones that will allow your pc to play them, but it doesnt mean the converter specifically supports them.
In all honesty movie conversion software is no end of hassles anyway. I have things like that with my ipod touch. Ill sometimes need to convert one movie into 4 different formats in 4 different converters before my ipod will even recognise them.
Im no expert, but this should help, im sure someone will point it out if im wrong.

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