Gigaworks T20 Series II - left channel quiet?

I've just got a brand new set of Gigaworks T20 Series II speakers and I'm pretty pleased wit them, however, it seems that the volume level is slightly quieter on the left channel.
Sitting perfectly between the two speakers with no obstruction the audio appears pretty even with music, but when I start playing any games or listening to system generated sounds, it appears that the speakers are out of balance and the right channel is louder than the left.
By tweaking the sound balance it seems I can get it balanced, but I have increase the left channel by a full 25% to get it to sound balanced.
Is there something wrong with one of my speakers?
It sounds perfectly clear, but unless I pump that left channel by 25% the sound field is definitely weighted to the right.

Hi Spaced0g,
Could you double check and make sure that the audio connection to the left speaker is secure?

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