Gingerbread and update not available error...

Okay now I'm really confused. My wife and I bought DX's the same day. Never have done anything to them to violate TOS (don't even understand how to root...) I did delete a few bloatware items like Madden, and now I can't update to GB. My wife's phone undated automatically and is running fine. Anybody have any suggestions; tried the wifi off for social media trick, connected the phone to home wifi still no dice...um....HELP!!!!!

Had to do a factory reset but that allowed the update to download.

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I got a early 2008 MAC PRO with additional wireless keyboard and mighty mouse few weeks ago.
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Hi there,
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Hello,
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Regards,
Blanca

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