Girlfriend's computer can't connect to Express network with password-help!

Hi, first post here so please be gentle with me!
I have an Airport Express router which is working fine with my MBP running Leopard. Last week, my girlfriend got a new white MacBook but this new computer is unable to join my network when it is password-protected - I just keep on getting a message saying 'connection timeout' when I try and join the network. It works fine when I remove the password protection for the network, but this is hardly ideal because my network is then completely unsecured and anyone can join (I live in a block of flats). Also, whilst password protection is in place the problematic computer cannot find the Airport Express using Airport Utility, so I would be unable to make any changes if my computer was unavailable. I would be grateful for any guidance or help to resolve these issues as I want my network secure again!
Finally, I've noticed throughout my experimentation with security settings that my internet speeds are noticably improved when my wireless network is unsecure - has anyone else noticed this, and is the problem fixable?
Many thanks in advance for any advice.

I've downloaded Air Radar and our wireless network is on a separate channel to everyone else's and is apparently mostly running OK (although at one point last night it totally went dead and I just turned everything off in frustration). I've tried to simply put everything back to how it was before the problem started by making the network open and unprotected, which (after unplugging the modem and the Airport Express overnight and starting again this morning) seems to have helped on my computer, even though the internet is running slower than it was last week when everything was fine for both computers.
However, my girlfriends computer still won't connect to the internet. Last night it appeared to be because Airport on her computer had a self-assigned IP address which prevented the computer connecting to the internet - today I have turned off the Firewall and flushed the ipfw cache and although initially I could join the network (although not access the internet) it has just dropped the connection. Network diagnostics won't help because when it scans it doesn't appear to find any networks - just keeps scanning indefinitely.
I'm getting to the point now where I'm thinking of just formatting the hard disk and reinstalling the OS and starting again, unless anyone can offer any better suggestions?
Thanks in advance for any help!

Similar Messages

Can't connect to wireless network with Apple Computers (WRT54G)

Hi.
I have had a password protected router (WRT54G) for over two years that any pc will connect to if I give them the password. However, my roommate has an apple laptop and he can't connect, no matter how many times we try. I just got an ipod touch, and it can't connect to the network either. We are inputting our password correctly - why can't apple computers connect to my wireless network??
Again, my router is a WRT54G.
Thanks !!!
Message Edited by Debo24 on 05-24-2009 06:41 PM

Make sure you enter the correct password...To check your Wireless Settings follow this link
If your Wireless Security is WEP then use WEP Key1 and not the Passphrase, make sure to enter a dollar sign on your Apple Computer when you attempt to connect...If your Wireless Security is WPA/WPA2 then use the WPA Shared key and no dollar sign is required...

With new OS6 I can't connect to wifi network with my iPhone

Ever since I upgraded to the new iOS6, my phone will no longer connect to my wifi networks. It only works on 3G. Tried to reset networks and various other things to no avail. Not happy ...

Hello,
I tried the Apple Support recommendation but nothing works, my Ipad mini still can't connect to wifi network, the wifi function in the setting menu it's not available.
I would like to send my device for technical support in USA. I'm live in Venezuela.
How can I do it?
Thank in advance

Can't connect to wireless network with Dell Inspiron 1525 with Vista

I set up a wireless network about a week ago, and have made it with the following security features: WEP, enable only certain MAC addresses to connect, and disabled broadcasting the SSID. I have been able to use it just fine with my Mac computer using airport, but when I have tried to connect my roommates computer, a dell inspiron 1525 with vista, it can't connect. I can locate the network but when I try to connect to the network, I get a message saying that for an Windows cannot connect to the network and that the Wireless association failed due to unknown reasons. It then says to connect with your administrator, but that is me. I have a minimal knowledge of computers just enough to be dangerous and am basically figuring this out as I go along. If anyone has some advice for me, both my roommate and I will be very grateful.
Thanks,
- Jill
Solved!
Go to Solution.

Sorry I am not sure if this is needed but I am using a WRT54G router ver.6.

I need to restore my iphone but itunes can't connect because it locked with password. I can't input the password becasue it showing no service and needs to be restored.

I need to restore my iphone but itunes can't connect to it because of my password which I can't input becasue it has no service and needs to be restored. what can I do to restore it? Is there a way to input the password?

You will need to put the iPhone into Recovery Mode to be able to restore it in iTunes.
To put your iPod/iPhone into recovery mode:
1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful.

Can't connect to wireless network with "conflicting" essid

Hello,
My wireless card works perfectly (actually I am using ndiswrapper, but anyway) on Arch and I can connect to my home wireless network. I use iwconfig to connect.
In my office we have a wireless network. It's essid is "default" and it uses WEP. I can connect to it using Windows, but not using Arch. Im running the following commands:
iwconfig wlan0 essid "default" key XXXXXXXXXX
dhcpcd wlan0
and it doesn't connect ("waiting for carrier..." and nothing happens)
I guess the problem is that there is another network with the same essid - "default". I've tried to manually associate my card with my office network AP using iwconfig wlan0 ap XX:XX:XX:XX:XX, but it didn't work either.
What should I do?

What kind of Wireless card do you have and what does it say when you do a lspci? So for me, I know I have a Broadcom and the way I found it was to do:
lspci | grep BCM4312 (or whatever wireless make/model you have)
or
lspci | grep "Network Controller"
The second option should also get it for you. From there, you can check out this list to see if that might help you with drivers (but then again, you might have known this already so...).
Hope this helps.
Last edited by ruffedgz (2009-11-23 21:03:42)

Can't connect to WiFi-nets with password

I am not quite sure that this is the right place to post this question, but feel free to move it to where it belongs, any moderator:)
I have encountered a problem I didn't have earlier with my iBook trying to connect to WiFi-nets - it seems impossible to connect with passwords - only the net I have at home with Airport Express works, password included.
As soon as I find a net which doesn't require passwords, it all works.
I experienced this for the first time in February when I visited the newspaper I am working for, which is all Macintosh. They gave me the password to be able to log in to their wireless net, but I just received a message which reads something like An error occurred when attempting to log on to xxx net. Retry? OK. (Translated from Norwegian)
On the same trip, I could log on to public nets where you come to an opening page where you fill in username and pass, but when I visited my mother's where my brother has put up a wireless router, neither my mother's new iMac nor my iBook could connect and we received the same message and had to use Ethernet cables.
It seems to have gotten worse, since I the other day tried to connect to a public network here where I live and with which I have had no problems earlier, but now I receive that same error message.
I suspect that it may be caused by some minor bug in the latest update to Tiger, since another problem with Bluetooth, which went unresolved here, disappeared with that update. But instead, I have gotten this. Hopefully, my assumption is wrong and there is a solution out there:)
iMac G5 20", iBook 1,33 GHz Mac OS X (10.4.5) iSight
iMac G5 20", iBook 1,33 GHz Mac OS X (10.4.4) iSight
iMac G5 20", iBook 1,33 GHz Mac OS X (10.4.4) iSight

Nothing but perfect.
As for the log in page not appearing, I read in another topic here that sometimes it might help to try Firefox or IE instead of Safari as they might have coded it that way or something to that effect, but the problem is that Airport doesn't even connect to the net as it did earlier. The only thing which happens is that message.
In another forum, someone discovered that if the card is not firmly placed into the contacts, problems may occur, but since I have had no problems earlier and haven't touched the card and it was not installed by me, I very much doubt that it is the case here - and it works with open nets without passwords...

Can not connect to wireless networks with ipad 2

My ipad used to connect to the wireless net at home and in public areas.
Now all by the sudden it can't "see" the network.
Message: " could not connect to wireless network"
I have tried "everything" also on different networks,
except resetting the modem.
My iPhone works, as do all my other computers.
Modem is Zyxel P2812

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Can't Connect to Home Network with X-Box 360 or PSP

I have a wireless WRT310N and I can connect to the internet just fine. Router connected to the modem all connected to my computer and phone line, but I cannont access wirelessly from my X-Box 360 wireless adapter or my PSP. I have everything set to automatic and the WPA code is correct and still no connection. I checked on the router's config and I can't find anything that could cause this. Anyone know how to fix this?

Well try upgrading the firmware of the router & keep on holding tightly the reset button in such a way that power light is blinking on the router & then do a complete network power cycle i.e., unplug the power cables from the modem & from the router & then plug in the power cable to the modem first once all the lights are solid green you could plug in the power cable to the router & check out it will definately work!!
Xbox settings :-
Please click on the tab "Application and gaming" and click on sub
tab "Port range forwarding"
1) On the first line in Application box type in "Xbox", in start box
type in 88, in end box type in 88, in protocol keep it both, in ip
address type in 192.168.1.20 and give a check mark on enable box.
2) On the second line in Application box type in "Xbox", in start box
type in 3074, in end box type in 3074, in protocol keep it both, in ip
address type in 192.168.1.20 and give a check mark on enable box.
3) Now save the settings
4) Once you return to the setup page, click on the tab "Administration"
and disable the UPNP and save the settings.
5) Now assign the given ip address on your xbox
    ip address :- 192.168.1.20
    subnet mask :- 255.255.255.0
    default gateway :- 192.168.1.1
Please assign the dns address on the xbox
primary dns :- 4.2.2.2
   secondary dns :- 192.168.1.1
6) Please try to test your xbox live
You will definately be able to play the games wirelessly!!!

Can't connect to WiFi network with a WEP3 password

i have trouble connecting my ipod touch 3G to my Wifi hat home. we are using a WEP3 key, but i can't find a way to tell my ipod to use that.
i guess it is autimaticall yon WEP1 - is there any way to change it?

safari=windows_4G-nano-2gen. wrote:
Suggest to apple to support WEP3 for iOS devices. In my house I control wireless setting, because my parents don't know how, but really check with your dad and tell him how much this messes up your iPod experience.
Suggestions to Apple should go here: http://www.apple.com/feedback/ipodtouch.html
However, I doubt that Apple (or any other manufacturer) will do much on WEP; it is easily cracked by hackers (in minutes) and has been deprecated by the standards group since 2004. Move to WPA2.

Can't connect to wireless network with encryption.

I have had no trouble connecting to hotel wireless networks, or my college wireless network. However, when I try to connect to my home network wirelessly, or another family member's network wirelessly, my connection times out when I enter the username and password. I have a MacBook Pro if that makes a difference.

Try typing a $ in front of the password.

Can't connect Airport Express wirelessly to network so that AirTunes and internet are available simultaneously

I can't connect Airport Express wirelessly to network so that AirTunes and internet are available simultaneously. My old AE allowed this but can't make the new one work that way.

In your instructions, you say to use the same encryption type as the router has set up. well, I am using the WEP 64 bit encryption and the Airport Utility does not have this...it has 40 bit. Is this a problem, or do I have to be using a the same type of encrytion ?
WEP is available in either 40 or 104-bit, but is usually "advertised" as either 64- or 128-bit respectively. For example, 64-bit WEP uses a 40 bit key (also known as WEP-40), which is concatenated with a 24-bit initialization vector (IV) to form the 64-bit RC4 traffic key. So, WEP 64 on the Linksys & 40-bit is equivalent.
What concerns me more is the loss of bandwidth performance you are experiencing when connecting the AX. When the AX is configured as a wireless client it is acting just like any other wireless devices (computer, laptop, printer, etc.) and not like another router. This should cause little or no bandwidth loss. True the more secure the wireless encryption used WPA2 vs. WEP, the more overhead is required for security, but the differences you are seeing seem excessive.
It is very possible that you may have some form of Wi-Fi interference in the immediate area that is preventing your Linksys from providing a good clean signal.
I suggest you perform a simple site survey, using utilities like the following to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible:
For Macs:
o MacStumbler
o iStumbler, or
For PCs:
o NetStumbler

I can not connect my i phon with my pc it shows athorised computer when i am trying to do authorised process the process done but again i connect my phon again show this errore please help me to solve my prob....

i can not connect my i phon with my pc it shows athorised computer when i am trying to do authorised process the process done but again i connect my phon again show this errore please help me to solve my prob....

I have clicked on the connect button, but it brings up the same There is a problem connecting, and I have also tried SMB://
i tried pinging the ip address with in termial and it times out.
From my windows PC and I can access my MacBook Air just fine,

Can't connect my express to my time machine base station?

can't connect my express to my time machine base station I am in a loop and frustrated

Ok, you have an older 802.11g AX. The steps to configure it for streaming are the same for both models. Let's go over it quickly just in case something was missed.
AirPort Express Base Station (AX) - iTunes Setup
Either connect to the AX's wireless network or connect directly, using an Ethernet cable, to the Ethernet port of the AX, and then using the AirPort Utility in "Manual Setup" mode, make the following changes:
AirPort Utility > Select the AX > Manual Setup > AirPort > Wireless
Wireless Mode: Join a wireless network
Network Name: <existing TC's wireless network>
Wireless Security: <select the encryption type of the existing wireless network>
Wireless Password: <enter the existing wireless network password>
Verify Password: <re-enter the existing wireless network password>
AirPort Utility > Select the AX > Manual Setup >Music
Enable AirTunes (checked)
iTunes Speaker Name: <enter desired speaker name>
iTunes Speaker Password: (optional)
Verify Password: (optional)
Click Update to write the new settings to the AX
Please post back your results.

Can't connect to external network

Switched from a Netgear router to a Cisco E2500 and now my Samsung blue ray won't connect to internet.
It says physical connection established but can't connect to external network.
Thank you for any help in this matter

Before I suggest you for any kind of troubleshooting steps, I would like to ask few questions. Let me know the name of the ISP. Leaving Samsung TV, do you have any computer which can access the internet wired and wireless? If yes, what IP address do you get in the computers?

Girlfriend's computer can't connect to Express network with password-help!

Similar Messages

Maybe you are looking for