Given an older ipod , 5th generation and 30GB, can't restore
I was given an older iPod, 5th generation 30GB, I can't reset or restore it using windows 7 based computer even with the most current iTunes download. Is anyon e else having trouble resetting older iPods with windows or is their something wrong with the iPod itself. And if there is a problem with the iPod, does anyone know the approximate cost to get it repaired. I can't get anyone at Apple to tell me anything without it being looked at by a 'Genius' first. I don't want to waste my time driving an hour each way to an Apple store if I would better off just buying a new one. Any help would be greatly appreciated.
Here's more information on error message, it just says 'unknown error' and won't go into disc mode.when following the '5 R's' in technical support.
Zac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software
Similar Messages
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I just bought the 5th generation iPod my email keeps downloading over and over when I go to delete my email what can I do I've even reset my email and it still keeps doing the same thing it's annoying what else can I do to fix the problem?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
-Delete the account from the iPod and reenter the settings. I do not know what you mean by "reset my email ".
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an IPod 5th generation and I would like to delete all personal content, and be signed out of my Apple ID as well, but there are apps that no longer exist on the apple store that I would like to keep.
Do this:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Then go to Settings>General>Reset>Erase all content and settings -
Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?
Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later. -
hello, i have lost my ipod (5th generation) and i have tried to use ' find my iphone' but it says my ipod is offline so i think its dead....what should i do?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
The screen of my ipod 5th generation broke what can I do?
the screen of my ipod 5th generation broke what can I do?
You'll have to get it serviced, contact Apple Support or visit an Apple Authorized Service Provider or Apple Store next to your place.
Apple - Support - Service Answer Center -
My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!
You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/
-
Hello, i recently bought an ipod touch 5th generation and it came with a passcode which i did not know, it is now disabled and i am wondering on how to unlock it using itunes on the computer
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
However, you will likely run again the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
You either have to get the Apple ID and password of the previous owner and enter it or have them remove the iPod from their account.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I just got another ipod 5th generation and its working like a 4th generation. Help please?
Origionally i cracked the screen on my 5th generation ipod. Apple gave me a new 5th gemneration and when i reatored the backup dat it startred working like a 4th generation. i downloaded iOS 7 and know i wont let me update. it says error code 3014. what do i do? i cant do anything on my ipod all it says is that the symbols that say connect to itunes. I dont know what to do? someone please help!
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
Also:
https://discussions.apple.com/message/20200092#20200092#20200092
https://discussions.apple.com/thread/4845581?tstart=30
https://discussions.apple.com/thread/4947296?tstart=0 -
IPod 5th generation and Windows Media Player
I just got an iPod 5th gen. for my b-day and have a ton of music on Windows Media Player that I want to put on the iPod. When I try to sync, Windows Media Player says to "connect device". I plug in the Ipod but it still says to connect the device. Is the iPod compatible with the Windows media Player or just iTunes? If I can't do this, then how do I purchase and store music on iTunes and keep it all separate from my wife's music?...she has her own iPod and iTunes account with her own music and DOES NOT WANT my "crappy" music mixed with hers. Any help or suggestions will be greatly appreciated.
Hello w8bsw,
And welcome to Apple Discussions!
w8bsw wrote:
I just got an iPod 5th gen. for my b-day and have a ton of music on Windows Media Player that I want to put on the iPod. When I try to sync, Windows Media Player says to "connect device". I plug in the Ipod but it still says to connect the device. Is the iPod compatible with the Windows media Player >or just iTunes?
No, iPods are NOT compatible with Windows Media Player. There are a variety of other third party programs that are compatible with an iPod, but I would not recommend using them for a number of reasons.
If I can't do this, then how do I purchase and store music on iTunes and keep it all separate from my wife's music?...she has her own iPod and iTunes account with her own music and DOES NOT >WANT my "crappy" music mixed with hers. Any help or suggestions will be greatly appreciated.
There are several different ways for handling multiple iPods with one computer. One option is to create an entirely new and separate iTunes library. The only downfall to this, is that you will have to manually choose which library to open upon opening iTunes each time. For more help and information regarding these methods, check out this Apple support document.
[How to use multiple iPods with one computer|http://support.apple.com/kb/HT1495]
B-rock -
i have go this ipod and i is not turning on i have tried turning it on to dfc mode and have not got time to book an appiontment becuase i need it now to work facetimes
See if you missed anything:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Can I restore a previous version of itunes??
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests -
I quickly set up my daughters iPod with all my info ( e-mail , Apple ID and password ) how cam I change it all to new info under her name so she can have for her own ??
You will need to Erase the Device and Set up as New using her Apple ID.
Then... Sync her content...
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I dropped my iPod 5G while on a run and the screen cracked and camera is fuzzy but it still works. To my knowledge it does not have a warranty on it. Is there anything Apple will do with it such as trade ins or repairs? Thank you.
Apple will exchange your iPod for a refurbished one for $99 for a 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
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