Giving Error while opening BEx Query Designer.

Hi all,
A user is trying to open BEx Query Designer 7.0 and she is getting this error
" SAP BEx Query Designer standalone has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were middle of something, the information you are working on might be lost. "
She is not having issues while opening BEx Analyzer. She is having Office 2010. This doesn't seem to be compatibility issue with the Office. This BEx was not installed on her machine 2 weeks back and it was working fine until now.
As a first re-solution i told her to get it re-installed but still she is getting the same issue.
Thanx.

Hello,
There is no relation between Office VS Query Designer. Only with BEx Analyzer and MS Excel.
My suggestion is.
If you don't have version 7.20 of SAPGUI and Business Explorer, please download the installer.
After that, download the latest patch available and install:
http://service.sap.com/swdc
> Support Packages and Patches
> Browse our Download Catalog
> SAP Frontend Components
> SAP GUI FOR WINDOWS
> SAP GUI FOR WINDOWS 7.20 CORE
> Win32
_ > * gui720_5-10007878.exe
   | > BI ADDON FOR SAP GUI
   | > BI 7.0 ADDON FOR SAP GUI 7.20
   |_ > * bi720sp03p_301-20006596.exe
   |
   | > BI ADDON FOR SAP GUI
   | > BW 3.5 ADDON FOR SAP GUI 7.20
   | > Win32
   |_ > bw350gui720_5-20006857.exe
If persist, let me know.
Cheers
Edward John

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>
vani reddy wrote:
> Hi All,
>
> While executing Bex Query user is getting below error message after 20 mins and coming out of BEx.
>
>
>
> Error Group
>
> RFC_ERROR_SYSTEM_FAILURE
>
> Message
>
> An exception that could not be cought occured.
>
> Thanks in advance
> Vani
Edited by: K M R on Aug 12, 2009 2:14 PM

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