Glitch with FaceTime contacts on Macbook pro

I'm having an issue with FaceTime on my Macbook pro.  When I type some contacts names in the FaceTime search bar, and select a FaceTime call, it will call a different contact.  Then after the call fails to the wrong contact it shows yet a 3rd different contact in the recently called list.  So for example if I try and call my son it will dial someone else and then show I called yet someone else in the history.  2009 Macbook pro Yosemite OS X 10.10.2

Welcome to the Apple Community.
This user tip might help you understand how accounts work with Contacts (Address Book).
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

Similar Messages

  • TS3367 Trouble with FaceTime -ipad2 and MacBook Pro

    I can't make a FaceTime call from my ipad2 to my MacBook Pro or vice versa.  The ringtone sounds but there's no connection and then the call fails.  I've been through the troubleshooting tips and the problem is unresolved.  Does anyone have any other suggestions?

    Running into the same problem Pashy. I can facetime my husband from my macbook pro. But when I try to contact him using my ipad 2 nothing happens. I try contacting him thru the AIM address listed in my contacts and nothing happens when I click the link however it  will work with the mobile numbers.

  • Connection Problem with Facetime on my Macbook Pro

    i have the same problems here ....
    here is the error report
    it isnt working on th macbook pro ... all my other products dont have issues ...
    imac, ipad air, ipad mini, iphone 5s ....
    PLEASE HELP
    Process:         FaceTime [2169]
    Path:            /Applications/FaceTime.app/Contents/MacOS/FaceTime
    Identifier:      com.apple.FaceTime
    Version:         3.0 (1636)
    Build Info:      FaceTime-1636000000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [147]
    Responsible:     FaceTime [2169]
    User ID:         501
    PlugIn Path:       /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    PlugIn Identifier: libvMisc.dylib
    PlugIn Version:    ??? (423.32)
    Date/Time:       2014-04-26 20:07:46.337 +0200
    OS Version:      Mac OS X 10.9.2 (13C1021)
    Report Version:  11
    Anonymous UUID:  858EDE74-E255-B5CC-26D6-01A629BDFA7C
    Sleep/Wake UUID: 28DAD34C-E93C-4A19-85BE-FF3854E1CF70
    Crashed Thread:  20
    Exception Type:  EXC_BAD_ACCESS (Code Signature Invalid)
    Exception Codes: 0x0000000000000032, 0x00007fff7a4f12b8
    VM Regions Near 0x7fff7a4f12b8:
        __DATA                 00007fff7a4f0000-00007fff7a4f1000 [    4K] rw-/rwx SM=COW  /usr/lib/system/libkeymgr.dylib
    --> __DATA                 00007fff7a4f1000-00007fff7a4f2000 [    4K] rw-/rwx SM=COW  /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        __DATA                 00007fff7a4f2000-00007fff7a4f3000 [    4K] rw-/rwx SM=COW  /usr/lib/system/libsystem_m.dylib
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00007fff8a59fa1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8a59ed18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff9157bfc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff9157b5e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff9157af25 CFRunLoopRunSpecific + 309
    5   com.apple.HIToolbox                     0x00007fff8e53ba0d RunCurrentEventLoopInMode + 226
    6   com.apple.HIToolbox                     0x00007fff8e53b7b7 ReceiveNextEventCommon + 479
    7   com.apple.HIToolbox                     0x00007fff8e53b5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    8   com.apple.AppKit                        0x00007fff890da3de _DPSNextEvent + 1434
    9   com.apple.AppKit                        0x00007fff890d9a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    10  com.apple.AppKit                        0x00007fff890cdb2c -[NSApplication run] + 553
    11  com.apple.AppKit                        0x00007fff890b8913 NSApplicationMain + 940
    12  libdyld.dylib                           0x00007fff8cc325fd start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff8a5a4662 kevent64 + 10
    1   libdispatch.dylib                       0x00007fff8846f43d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x00007fff8846f152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff8a59fa1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8a59ed18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff9157bfc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff9157b5e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff9157af25 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit                        0x00007fff8927a16e _NSEventThread + 144
    6   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff8a59fa6e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                       0x00007fff884719da _dispatch_semaphore_wait_slow + 147
    2   libdispatch.dylib                       0x00007fff8846ef08 _dispatch_worker_thread + 145
    3   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff8a59fa6e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                       0x00007fff884719da _dispatch_semaphore_wait_slow + 147
    2   libdispatch.dylib                       0x00007fff8846ef08 _dispatch_worker_thread + 145
    3   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 5:: com.apple.gamekitservices.tundracapture.frameproc
    0   libsystem_kernel.dylib                  0x00007fff8a59fa56 semaphore_wait_trap + 10
    1   libdispatch.dylib                       0x00007fff88471a15 _dispatch_semaphore_wait_slow + 206
    2   com.apple.AVConference                  0x0000000108b793f8 FrameProc + 247
    3   com.apple.CoreMedia                     0x00007fff9446d4aa figThreadMain + 382
    4   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    5   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    6   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3a3a __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff8e8d1dc0 nanosleep + 200
    2   libsystem_c.dylib                       0x00007fff8e8d1cb2 usleep + 54
    3   com.apple.CoreMediaIO                   0x00007fff94f8d6bb CMIOGraph::OneOrMoreInputUnitsAreReadyToBePulled(bool&) + 571
    4   com.apple.CoreMediaIO                   0x00007fff94f8df7f CMIOGraph::DoWork(unsigned int) + 129
    5   com.apple.CoreMediaIO                   0x00007fff94f90cb2 CMIO::Thread::QueuedTWorkThread<unsigned int>::DoWork() + 120
    6   com.apple.CoreMediaIO                   0x00007fff94f99b9f CMIO::Thread::SignaledThread::ThreadLoop() + 129
    7   com.apple.CoreMediaIO                   0x00007fff94f99afb CMIO::Thread::SignaledThread::WorkQueuedThreadCallback(void*) + 159
    8   com.apple.CoreMedia                     0x00007fff9446d4aa figThreadMain + 382
    9   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    10  libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    11  libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff8a59fa1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8a59ed18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff9157bfc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff9157b5e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff9157af25 CFRunLoopRunSpecific + 309
    5   com.apple.CoreFoundation                0x00007fff91630811 CFRunLoopRun + 97
    6   com.apple.cmio.DAL.VDC-4                0x0000000107c41f8b 0x107c3b000 + 28555
    7   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 8:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x00007fff8a59fa1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff8a59ed18 mach_msg + 64
    2   com.apple.CoreFoundation                0x00007fff9157bfc5 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x00007fff9157b5e9 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x00007fff9157af25 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x00007fff91761967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x00007fff9176176b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 9:: com.apple.gamekitservices.vtransport.recvproc
    0   libsystem_kernel.dylib                  0x00007fff8a5a39aa __select + 10
    1   com.apple.AVConference                  0x0000000108b6b1d4 VTPRecvProc + 355
    2   com.apple.CoreMedia                     0x00007fff9446d4aa figThreadMain + 382
    3   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff92338f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9233bfb9 start_wqthread + 13
    Thread 11:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff92338f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9233bfb9 start_wqthread + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff92338f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9233bfb9 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff92338f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9233bfb9 start_wqthread + 13
    Thread 14:: com.apple.gamekitservices.transport.recvproc
    0   libsystem_kernel.dylib                  0x00007fff8a5a3716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff92339c77 _pthread_cond_wait + 787
    2   com.apple.AVConference                  0x0000000108b6f52a VTP_Select + 1438
    3   com.apple.AVConference                  0x0000000108b314a2 TPRecvProc + 620
    4   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    5   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    6   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 15:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib                  0x00007fff8a5a39aa __select + 10
    1   com.apple.CoreFoundation                0x00007fff915c7ab3 __CFSocketManager + 867
    2   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    3   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    4   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib                  0x00007fff8a59fa6e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                       0x00007fff884719da _dispatch_semaphore_wait_slow + 147
    2   libdispatch.dylib                       0x00007fff8846ef08 _dispatch_worker_thread + 145
    3   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib                  0x00007fff8a59fa6e semaphore_timedwait_trap + 10
    1   libdispatch.dylib                       0x00007fff884719da _dispatch_semaphore_wait_slow + 147
    2   libdispatch.dylib                       0x00007fff8846ef08 _dispatch_worker_thread + 145
    3   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    4   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    5   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x00007fff92338f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x00007fff9233bfb9 start_wqthread + 13
    Thread 19:
    0   libsystem_kernel.dylib                  0x00007fff8a5a3716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff92339c77 _pthread_cond_wait + 787
    2   com.apple.AVConference                  0x0000000108b2c250 TPRecvUDPPacketWithTimeout + 712
    3   com.apple.ICE                           0x0000000108f5b3a7 ICERecvUDPPacketWithTimeout + 583
    4   com.apple.ICE                           0x0000000108f630af RecvAndProcess + 410
    5   com.apple.ICE                           0x0000000108f666a0 ConnectivityCheckProc + 577
    6   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 20 Crashed:
    0   libvDSP.dylib                           0x00007fff8eafb21c DYLD-STUB$$vvcospif + 0
    1   com.apple.AVConference                  0x0000000108bb16da wsola_info_create + 53
    2   com.apple.AVConference                  0x0000000108babde8 JPlayback_Initialize + 401
    3   com.apple.AVConference                  0x0000000108af8924 RTPSetPayload + 508
    4   com.apple.AVConference                  0x0000000108b4e8a6 -[VCCallSession(PrivateMethods) setRTPPayloads:numPayloads:withError:] + 548
    5   com.apple.AVConference                  0x0000000108b4eaa1 -[VCCallSession(PrivateMethods) setupCallerRTPChannelWithError:] + 143
    6   com.apple.AVConference                  0x0000000108b4ee29 -[VCCallSession(PrivateMethods) sipConnectWithError:] + 241
    7   com.apple.AVConference                  0x0000000108b536c8 -[VCCallSession(PrivateMethods) sipConnectThreadProc:] + 205
    8   com.apple.Foundation                    0x00007fff9176176b __NSThread__main__ + 1318
    9   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    10  libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    11  libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 21:: com.apple.gamekitservices.jitternew.rtprecvproc
    0   libsystem_kernel.dylib                  0x00007fff8a5a3716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x00007fff92339c3b _pthread_cond_wait + 727
    2   com.apple.AVConference                  0x0000000108b6f552 VTP_Select + 1478
    3   com.apple.AVConference                  0x0000000108afac56 RTPGetReceiveStatus + 383
    4   com.apple.AVConference                  0x0000000108af33fe RTPRecvProc + 254
    5   com.apple.CoreMedia                     0x00007fff9446d4aa figThreadMain + 382
    6   libsystem_pthread.dylib                 0x00007fff92337899 _pthread_body + 138
    7   libsystem_pthread.dylib                 0x00007fff9233772a _pthread_start + 137
    8   libsystem_pthread.dylib                 0x00007fff9233bfc9 thread_start + 13
    Thread 20 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000258  rbx: 0x00007fe193188a00  rcx: 0x00007fe193189360  rdx: 0x000000010c3c371c
      rdi: 0x00007fe193188a00  rsi: 0x00007fe193188a00  rbp: 0x000000010c3c3750  rsp: 0x000000010c3c3708
       r8: 0x0000000000000000   r9: 0x0000000000000074  r10: 0x00007fff95e6f62c  r11: 0x00007fff8eaeb7e0
      r12: 0x0000000000009600  r13: 0x0000000000002580  r14: 0x0000000000000b40  r15: 0x0000000000000258
      rip: 0x00007fff8eafb21c  rfl: 0x0000000000010246  cr2: 0x00007fff7a4f12b8
    Logical CPU:     2
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x106003000 -        0x1060e9ff7  com.apple.FaceTime (3.0 - 1636) <1984FC2F-149D-323E-B84B-C4F83D8684C1> /Applications/FaceTime.app/Contents/MacOS/FaceTime
           0x106143000 -        0x10619efff  com.apple.imavcore (10.0 - 1000) <A976F3A6-9064-3EA5-BCDA-8791CB952BA9> /System/Library/PrivateFrameworks/IMAVCore.framework/Versions/A/IMAVCore
           0x107a9d000 -        0x107aa5ff3  libCGCMS.A.dylib (599.21.1) <84C6C6F3-AD75-3120-A86F-8AE1005A0ECE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
           0x107b32000 -        0x107b35fff  libspindump.dylib (161.2) <B8AA261C-AACA-3924-AB0E-06E2C37E48B0> /usr/lib/libspindump.dylib
           0x107b3b000 -        0x107b3cfff  com.apple.AddressBook.LocalSourceBundle (8.0 - 1369) <FC0AC7FD-5351-3F6B-9D24-DD3BAA52C5ED> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
           0x107b4e000 -        0x107b52ff7  com.apple.DirectoryServicesSource (8.0 - 1369) <7D4F2AE3-325D-36BA-8DA7-590CFC67AF49> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
           0x107b5a000 -        0x107ba6ff6  com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <C5AC5902-39C2-3A08-9967-5EAA000228EE> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
           0x107c28000 -        0x107c2dfff  com.apple.RTCReporting (1.0 - 1.28) <3870D0A2-9A54-3B8A-9F4A-1A2E5C318702> /System/Library/PrivateFrameworks/RTCReporting.framework/Versions/A/RTCReportin g
           0x107c3b000 -        0x107c61ffb  com.apple.cmio.DAL.VDC-4 (407.0 - 4561) <4804434D-EF53-3DE9-863B-90BE545DCC20> /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/ MacOS/VDC
           0x107c92000 -        0x107c95ffa  libCGXType.A.dylib (599.21.1) <0F364FEE-105D-329D-B823-082AA45E6AFD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
           0x107c9e000 -        0x107cc6ffb  libRIP.A.dylib (599.21.1) <994C1D46-A532-3361-8C20-11778DC12040> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
           0x108ad3000 -        0x108c0fff4  com.apple.AVConference (2.0 - 586.16.4) <5F4EADE6-2AFA-39DE-964F-379DB5B42885> /System/Library/PrivateFrameworks/AVConference.framework/Versions/A/AVConferenc e
           0x108ca4000 -        0x108eddff7  com.apple.VideoProcessing (166.8 - 166.8) <3679F373-6CEE-3187-A822-20109E0E1E03> /System/Library/PrivateFrameworks/VideoProcessing.framework/Versions/A/VideoPro cessing
           0x108f33000 -        0x108f3dff6  com.apple.ViceroyTrace (2.0 - 586.16.4) <AE19F915-3F1F-3D60-BFD3-733666574C57> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ViceroyTrac e.framework/Versions/A/ViceroyTrace
           0x108f48000 -        0x108f4eff7  com.apple.SimpleKeyExchange (2.0 - 586.16.4) <B4ED0F49-558F-3B78-9529-5DB51C5D9300> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/SimpleKeyEx change.framework/Versions/A/SimpleKeyExchange
           0x108f55000 -        0x108f7bffb  com.apple.ICE (2.0 - 586.16.4) <2016142A-6E06-38EF-AED4-CA66D7D79324> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/ICE.framewo rk/Versions/A/ICE
           0x108f84000 -        0x108f84fff  com.apple.LegacyHandle (2.0 - 586.16.4) <73E54BA9-248E-3825-A041-B3D3051868C3> /System/Library/PrivateFrameworks/AVConference.framework/Frameworks/LegacyHandl e.framework/Versions/A/LegacyHandle
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    You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
    *https://support.mozilla.org/kb/Installing+Firefox+on+Mac
    *http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

  • FaceTime issue on MacBook Pro retina.

    HI guys.
    OK another head head scratcher I'm having an issue with FaceTime on my MacBook Pro 13" retina Running mountain lion.
    It it to was working fine until about a month ago.
    Now it just won't let me connect at all regardless if it's me that is ringing out or someone ringing me.
    The issue is it drops connection when I go to answer or if who I am ringing answers Never had this problem before.
    it rings fine & when I click accept it says connecting then it beeps 3 times & tells me it's failed.
    i Know it can't be my Apple ID as FaceTime works without any problems on my iPad But it does have issues on my iPhone 4 8gb But that's a different issue FaceTime just hangs when I go to answer on my iPhone.
    i Have so far tried several things logging out of iCloud then back in.
    Logging in with a different Apple ID & trying it from a different user account.
    ALl all have the same result so all I can conclude there must be something on the Mac itself.
    The mac does have norton antivirus for mac installed which the subscription has expired on months ago I have tried allowing the FaceTime app through the firewall & I have also disabled norton too but still the same result.
    anyone had the same issue or come across this before if so how did you resolve it?
    cheers guys thank you.

    Unable to make or receive FaceTime calls after April 16, 2014

  • Can't complete facetime connection between macbook pro and iPad

    Last week I had to download the latest version of facetime from the mac app store because the beta version (0.9) had expired.  After I installed it on my 15" macbook pro (last model that had the removable battery) running the latest version of Snow Leopard 10.6.x, I tried to facetime with my iPad (3rd gen).  It would ring, but when I would try to accept the connection, it wouldn't make the connection.  I was using the same account/user id on both the iPad and the macbook pro.  I added my wife's email address to the mac and selected her address and then was able to connect and I thought my problems were solved.  At this time, both the macbook pro and iPad were on the same wifi network.
    Fast forward a few days and I'm overseas and trying to facetime with my wife and so I attempt to connect and it rings and she accepts the incoming connection, but then it never connects and I get a message that it failed.  She tries to connect to me and the same thing happens - it rings, i touch the button to accept and it says connecting and then never connects.  I was able to connect with no issues when she was using her iPhone 4S when I am in London and she is at home on the same wifi network as the macbook pro is on.  I had her sign out of my apple account in facetime on the macbook pro and sign in with her apple account that is associated with a completely different email address.  We tried to connect and still had the same problem - rings, hit answer, connection fails.
    I can also connect with my iPhone 4 to my iPad (both on the same wifi network, data roaming turned off on the phone so I know it is wifi only)
    Since I can connect to my iPhone and my wife's iPhone, I'm pretty certain that the problem isn't with the wifi network on either end and it has something to do with facetime on the macbook pro.  When I was googling for answers, it seems like this issue isn't an uncommon occurence, but I haven't been able to find any solutions either.

    No.
    they run entirely different os on entirely different hardware.

  • Can someone connect in FaceTime if they are using a friends Macbook Pro, yet, doens't have an Apple ID??  For example, I have an IPAD and a Macbook Pro.  Can I connect to FaceTime on my Macbook Pro and connect with a friend using my IPAD????

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    I have also tried changing the contact emails(you can contact me by) in Facetime(diff email for IPAD and Macbook Pro).  Facetime tried the call, I see the accept buttom appear and it goes away as the call never connects?   Any ideas??

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    Ok.
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  • Any info on how to get iCloud calendar, contacts, etc to sync with office 365 on macbook pro?, any info on how to get iCloud calendar, contacts, etc to sync with office 365 on macbook pro?

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    You can't, there is no connection between the services, use one or the other.

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    i have exactly the same problem except my macbook pro was bought in Dubai. I have set it up as though in the UK and have UK apple I.D. Also the VPN is on but still wont work.

  • I have lost facetime on my macbook pro.  Calls ring but message says fail

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    Hello lindseynicola,
    Thanks for using Apple Support Communities.
    I understand that you're having issues with making calls using FaceTime on your Mac.  I'd like you to take a look at the following troubleshooting information, in order to get this issue resolved:
    Troubleshooting FaceTime for Mac
    You can make FaceTime calls using the FaceTime app. You can call FaceTime users whose contact information is in Contacts. You can add contacts and edit contact information in either FaceTime or Contacts. To place a video call, you may use a phone number or email address.
    If you encounter issues making or receiving FaceTime calls, try the following:
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    Verify that the Date, Time, and Time Zone are set correctly:From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
    Enable "Set Automatically".
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    Verify that both parties are connected to an active broadband Internet connection.
    See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
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    If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
    Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
    Verify that both parties have installed the latest software updates for their Mac and/or device. See:
    Mac OS X: Updating your software
    iOS: How to update your iPhone, iPad, or iPod touch
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Take care,
    Alex H.

  • How do I get facetime on a MacBook Pro to work?  I keep getting a " server encountered problem during registration.." message.  I have FaceTime ver. 1.1.1

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    Icapper wrote:
    I will end up getting something other than Logitech speakers, since I'm just weird like that.
    Your not weird, your a audiophile.
    https://en.wikipedia.org/wiki/Audiophile
    Good sound costs money. And with a 5.1 system your usually doing surround sound decoding for BlueRay movies etc. for home theater purposes.
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    $200 and it has a iPod dock and also takes like 8 batteries so it's portable.
    http://www.amazon.com/dp/B002GHBTNC
    There is also the Bose Wave clock/radio, you will need a stereo mini to RCA break out cable for that.
    http://www.bose.com/controller?url=/shop_online/wave_systems/index.jsp
    The GoPlay has much better sound than the Bose, I think the Bose are overpriced.

  • How to Force mac Thunderbolt External Display with Integrated GPU for Macbook Pro 2012?

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    Not sure whether this is software after(Mavericks) or hardware, if anybody could shed some light I would appreciate it.
    The Current Discrete GPU will only work for few seconds 10 sec max before it became blank and require you to force shutdown. This also happened even without external display Blank and GPU Panic upon restart. So I suspected either the discrete GPU failure or software in Mavericks.
    But at the moment I'm looking for workaround so I can use the intel intergrated GPU to use my Mac Thunderbolt External Display.
    Thank you in advance for any input.
      Anonymous UUID:       08E3F48E-64B8-B380-1B7A-A676656BE0A6
    Fri Nov  1 21:55:27 2013
    panic(cpu 0 caller 0xffffff7f8876bfac): "GPU Panic: [<None>] 4 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x102c00000 0xffffff80fe1b8000 0x0e7150a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80fd8b3540 : 0xffffff8006422f69
    0xffffff80fd8b35c0 : 0xffffff7f8876bfac
    0xffffff80fd8b3690 : 0xffffff7f87020cf8
    0xffffff80fd8b3750 : 0xffffff7f870ede26
    0xffffff80fd8b3790 : 0xffffff7f870ede84
    0xffffff80fd8b3800 : 0xffffff7f87318f31
    0xffffff80fd8b3870 : 0xffffff7f87111011
    0xffffff80fd8b3890 : 0xffffff7f87027841
    0xffffff80fd8b3940 : 0xffffff7f87025362
    0xffffff80fd8b3b40 : 0xffffff7f870263cd
    0xffffff80fd8b3c20 : 0xffffff7f86fd365a
    0xffffff80fd8b3db0 : 0xffffff7f86fd23e4
    0xffffff80fd8b3dd0 : 0xffffff7f8873e812
    0xffffff80fd8b3eb0 : 0xffffff7f8873e6ee
    0xffffff80fd8b3f00 : 0xffffff7f8873d55e
    0xffffff80fd8b3f20 : 0xffffff800644a15a
    0xffffff80fd8b3fb0 : 0xffffff80064d6aa7
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8875e000->0xffffff7f88770fff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f88756000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8772a000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f86aba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f86f7d000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f88759000
             com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f86fd0000->0xffffff7f8723afff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f86aba000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f86fc0000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f86f7d000
             com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7f87245000->0xffffff7f873f4fff
                dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f86fd0000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f86aba000
             com.apple.driver.AGPM(100.14.11)[087FCB18-55FA-300E-9D22-DDE636C74BE1]@0xffffff 7f8873c000->0xffffff7f8874dfff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f86aba000
                dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7f87733000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f86fc0000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f86f7d000
                dependency: com.apple.AppleGraphicsDeviceControl(3.4.12)[C171C5AF-1BB6-385A-A4DB-3ED5626711 1E]@0xffffff7f8841c000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000006200000
    Kernel text base: 0xffffff8006400000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 88932950458
    last loaded kext at 12260883008: com.intego.Family-Protector.extension     1770 (addr 0xffffff7f8888a000, size 53248)
    loaded kexts:
    com.intego.Family-Protector.extension     1770
    com.intego.virusbarrier.kext.realtime     775
    com.intego.netbarrier.kext.network     653
    com.intego.netbarrier.kext.process     653
    com.intego.netbarrier.kext.monitor     653
    com.rim.driver.BlackBerryVirtualPrivateNetwork     1.0.15
    com.parallels.virtualsound     1.0 22731.929773
    com.Cycling74.driver.Soundflower     1.6.6
    com.veldom.driver.EM_Usb     1.0.48
    com.cyberic.SmoothMouse     7
    com.intego.Family-Protector.safe-boot     1770
    com.rim.driver.BlackBerryUSBDriverInt     0.0.97
    com.apple.filesystems.autofs     3.0
    com.apple.driver.AppleHWSensor     1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager     4.2.0f6
    com.apple.driver.AGPM     100.14.11
    com.apple.driver.ApplePlatformEnabler     2.0.9d1
    com.apple.driver.X86PlatformShim     1.0.0
    com.apple.driver.AppleMikeyHIDDriver     124
    com.apple.driver.AudioAUUC     1.60
    com.apple.iokit.IOUserEthernet     1.0.0d1
    com.apple.driver.AppleHDAHardwareConfigDriver     2.5.2fc2
    com.apple.driver.AppleUpstreamUserClient     3.5.13
    com.apple.Dont_Steal_Mac_OS_X     7.0.0
    com.apple.driver.AppleHDA     2.5.2fc2
    com.apple.driver.AppleHWAccess     1
    com.apple.iokit.IOBluetoothUSBDFU     4.2.0f6
    com.apple.driver.AppleIntelHD4000Graphics     8.1.8
    com.apple.driver.AppleMikeyDriver     2.5.2fc2
    com.apple.GeForce     8.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin     1.0.0
    com.apple.driver.AppleLPC     1.7.0
    com.apple.driver.AppleSMCLMU     2.0.4d1
    com.apple.driver.AppleMuxControl     3.4.12
    com.apple.driver.AppleBacklight     170.3.5
    com.apple.driver.AppleMCCSControl     1.1.12
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport     4.2.0f6
    com.apple.driver.AppleSMCPDRC     1.0.0
    com.apple.driver.AppleIntelFramebufferCapri     8.1.8
    com.apple.nvidia.NVDAStartup     8.1.8
    com.apple.driver.AppleThunderboltIP     1.0.10
    com.apple.driver.AppleUSBTCButtons     240.2
    com.apple.driver.AppleUSBTCKeyEventDriver     240.2
    com.apple.driver.AppleUSBTCKeyboard     240.2
    com.apple.driver.AppleFileSystemDriver     3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
    com.apple.BootCache     35
    com.apple.driver.XsanFilter     404
    com.apple.iokit.IOAHCIBlockStorage     2.4.0
    com.apple.driver.AppleUSBHub     650.4.4
    com.apple.driver.AppleSDXC     1.4.0
    com.apple.iokit.AppleBCM5701Ethernet     3.6.9b9
    com.apple.driver.AirPort.Brcm4331     700.20.22
    com.apple.driver.AppleAHCIPort     2.9.5
    com.apple.driver.AppleUSBEHCI     650.4.1
    com.apple.driver.AppleUSBXHCI     650.4.3
    com.apple.driver.AppleSmartBatteryManager     161.0.0
    com.apple.driver.AppleRTC     2.0
    com.apple.driver.AppleACPIButtons     2.0
    com.apple.driver.AppleHPET     1.8
    com.apple.driver.AppleSMBIOS     2.0
    com.apple.driver.AppleACPIEC     2.0
    com.apple.driver.AppleAPIC     1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient     216.0.0
    com.apple.driver.AppleIntelCPUPowerManagement     216.0.0
    com.apple.nke.applicationfirewall     153
    com.apple.security.quarantine     3
    com.apple.kext.triggers     1.0
    com.apple.iokit.IOSerialFamily     10.0.7
    com.apple.iokit.IOBluetoothFamily     4.2.0f6
    com.apple.driver.DspFuncLib     2.5.2fc2
    com.apple.vecLib.kext     1.0.0
    com.apple.iokit.IOAudioFamily     1.9.4fc11
    com.apple.kext.OSvKernDSPLib     1.14
    com.apple.iokit.IOSurface     91
    com.apple.iokit.IOAcceleratorFamily     98.7.1
    com.apple.nvidia.driver.NVDAGK100Hal     8.1.8
    com.apple.nvidia.driver.NVDAResman     8.1.8
    com.apple.driver.IOPlatformPluginLegacy     1.0.0
    com.apple.driver.X86PlatformPlugin     1.0.0
    com.apple.driver.AppleGraphicsControl     3.4.12
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.driver.AppleSMBusController     1.0.11d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport     4.2.0f6
    com.apple.driver.AppleSMBusPCI     1.0.12d1
    com.apple.driver.IOPlatformPluginFamily     5.5.1d27
    com.apple.iokit.IOAcceleratorFamily2     98.7.1
    com.apple.AppleGraphicsDeviceControl     3.4.12
    com.apple.driver.AppleSMC     3.1.6d1
    com.apple.iokit.IONDRVSupport     2.3.6
    com.apple.driver.AppleHDAController     2.5.2fc2
    com.apple.iokit.IOGraphicsFamily     2.3.6
    com.apple.iokit.IOHDAFamily     2.5.2fc2
    com.apple.driver.AppleThunderboltEDMSink     1.2.1
    com.apple.driver.AppleThunderboltDPOutAdapter     2.5.0
    com.apple.driver.AppleUSBMultitouch     240.6
    com.apple.iokit.IOUSBHIDDriver     650.4.4
    com.apple.driver.AppleThunderboltDPInAdapter     2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily     2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.4.0
    com.apple.driver.AppleUSBMergeNub     650.4.0
    com.apple.driver.AppleThunderboltNHI     1.9.2
    com.apple.iokit.IOThunderboltFamily     2.8.5
    com.apple.iokit.IOEthernetAVBController     1.0.3b3
    com.apple.driver.mDNSOffloadUserClient     1.0.1b4
    com.apple.iokit.IO80211Family     600.34
    com.apple.iokit.IONetworkingFamily     3.2
    com.apple.iokit.IOUSBUserClient     650.4.4
    com.apple.iokit.IOAHCIFamily     2.6.0
    com.apple.driver.AppleEFINVRAM     2.0
    com.apple.driver.AppleEFIRuntime     2.0
    com.apple.iokit.IOHIDFamily     2.0.0
    com.apple.iokit.IOSMBusFamily     1.1
    com.apple.driver.AppleKeyStore     2
    com.apple.driver.DiskImages     371.1
    com.apple.iokit.IOReportFamily     21
    com.apple.iokit.IOUSBMassStorageClass     3.6.0
    com.apple.driver.AppleUSBComposite     650.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice     3.6.0
    com.apple.iokit.IOStorageFamily     1.9
    com.apple.iokit.IOSCSIArchitectureModelFamily     3.6.0
    com.apple.iokit.IOUSBFamily     650.4.4
    com.apple.driver.AppleFDEKeyStore     28.30
    com.apple.security.sandbox     278.10
    com.apple.kext.AppleMatch     1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.AppleACPIPlatform     2.0
    com.apple.iokit.IOPCIFamily     2.8
    com.apple.iokit.IOACPIFamily     1.4
    com.apple.kec.pthread     1
    com.apple.kec.corecrypto     1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM512E, 500.28 GB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

    I have the same problem with an early 2013 macbook pro. gfxCardStatus ( http://gfx.io/ ) will allow you to force integrated and not do dynamic switching, however the external display still doesn't work.

  • I have FaceTime on my macbook pro but want to add it to my Mac pro.  Since I've already purchased the app, it won't allow me to purchase it again.  Can I use the app for both computers?  How can I access FaceTime for this computer v. 10.6.8?

    I have FaceTime on my Macbook Pro but want to add it to my Mac Pro v. 10.6.8.  Since I've previously purchased it in the app store, it won't allow me to purchase it again.  Can I use the same app for both of my computers?  If so, how do I access the app to download it?

    If you upgrade to Lion it comes bundeled with it!
    To get it on your Mac Pro just copy the aplication from the aplication folder on your MacBook.  You can do this via a thumb drive or over a local network connection.

  • TS4185 When starting Facetime on my MAcBook Pro I receive "internal error?  any help?

    When I start Facetime on my MacBook Pro I receive "internal error. You need to quit and reopen Facetime".  I do this and nothing changes, same error.  Any ideas are welcome.

    Found this and it worked:
    Netdude21
    Re: "An internal FaceTime error occurred. There was a problem with FaceTime. " 
    Mar 28, 2011 11:14 AM (in response to iannuz86)
    I have a solution for your problem, it took a little investigating and work to get FaceTime for Mac working. Here's what I did: Go to the folder /Applications then right click on FaceTime.app go into /Contents/LaunchAgents and look for two files "com.apple.imagent.plist" and "com.apple.apsd-ft.plist" and copy them into your /Home/yourusername/Library/LaunchAgents. If you can't find "com.apple.apsd-ft.plist" do a Google search for it and download it, the name will be "com.apple.apsd.plist.txt", do a cmd-I on it and rename it "com.apple.apsd-ft.plist" put this file in the same folder as "com.imagent.plist", launch FaceTime and if your webcam lights up, your good to go. 
    Hope this helps. 

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