Glitched iPod showing yellow letters, won't sync, itunes unknown error 1621. Help please!

6th generation touch screen ipod, only 1 week old. While I was running, the music volume got loud, and then the ipod quit. When trying to turn it back on, the ipod will only go to a screen with yellow lettering that reads:
N20 Snowfox (4ao432)
Voltage: 4142 mV
> Standby
   Power
   Audio
   Remote
   TV Out
   LCD
   10
   FM
   Memory
   Touch Panel
   Accel
   About
It looks like weird, glitchy menu, but I can't select anything or get out of it. My iPod can't be identified on itunes (error 1621), and it won't turn off. How can I get it to start up and sync again?

As I stated above:
If this screen continues to come up after rebooting the Nano, you may want to schedule an appointment at your local Apple Store/Genius Bar to see if there is anything they can do to help.
The issue is likely hardware related.
B-rock

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Glitched iPod showing yellow letters, won't sync, itunes unknown error 1621. Help please!

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