Glitched video, can't send report problem

I paid for a glitchy video (South Park - Cat Orgy), when I go to "report problem" with my video it says an error occured and I can't send my feedback. I've tried it numerous times today and yesterday. This is bullcrap, I've downloaded free videos that don't glitch like this and I can't even get a hold of Itunes support.. is there such a thing?

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