Global Plan for Iphone 4s Not Working in the UK

I signed up for the Global Plan prior to leaving the US. Now I am in the UK and I cannot get access to voice or messaging. I checked my account to ensure that I have it on my phone and the account information for my plan confirms that I do have it. How come I cannot access voice or messaging?
I cannot use the Chat on the Verizon Wireless website for some reason and I cannot call because I don't have access to a phone.

ttipgem,
Great advice! We want to make sure all our global phones work while our customers are away and need them. Though the phones may not be able to call, we have a toll free number, here's how to call from any other phone http://vz.to/1jMM7hd
AdaS_VZW
Follow us on Twitter at @VZWSupport

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