Glossary and context sensitive help

Hi
I was wondering if it is recommended to include the same terms and definitions used in context sensitive help and in the glossary or should I keep them seperate? Also, when I printed the glossary in RoboHelp verison 8 for HTML, I only got the terms and not the related definitions?
Thanks for advice
Caryn

Hi again
When you do this, did you try changing the dialog as shown below?
Cheers... Rick
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Map.xml and context-sensitive help question

We're changing the tools we use to generate JavaHelp from RoboHelp to WebWorks.
RoboHelp's output always includes a file named map.xml. WebWorks doesn't include this file.
My understanding is that map.xml is what applications use to find the correct context-sensitive topic. Is that right? Will the app be able to find context-sensitive files without it?
Stan Stansbury

There are a couple of posts about masterdata.xml that seem to indicate it's not a problem. See if either of these help.
Context Sensitive Help Question
MasterData.xml
For the 'main portal page' bit - maybe the developer wants to know the Start Page of the project, rather than the Default Topic? I'm not very familiar with CSH and webhelp, so I'm uncertain of the details the developer needs, but I wouldn't think you'd have to change anything as long as they have all the necessary details.
Amber

Pagination, topic naming, and context-sensitive Help

This question was posted in response to the following article: http://help.adobe.com/en_US/techcomsuite/tcs/using/WS1b49059a33f77726-31aee1b1342288940d-7 fd8.html

This TCS4 Help documentation is very vague on how to do most of the things it's talking about. For example: "Create separate HTML topics based on FrameMaker paragraph formats - You specify the heading styles in FrameMaker that should be used as the page break. For example, if the FrameMaker file contains ten topics, each with subtopics, tasks, and tables, you can have each topic convert into a separate HTML file. If each of these topic headings is at Heading 1 format, you can set each Heading 1 topic to be created as a separate HTML topic. On the other hand, if you set the pagination at Heading 2, separate HTML files are created for each Heading 2 topic" ... how do you actually do this? Can I do it within FrameMaker itself? Or do I do it somewhere within RoboHelp?

Converted WinHelp to HTML Help and context-sensitive topics aren't working.

Converted WinHelp to HTML Help and context-sensitive topics
aren't working. Anyone run across this?

I am a developer and we have big project that needs to be
converted from winhelp to HTML help. I received only the .CHM help
file from the help auther. I added the HTMLhelp.lib file and
HTMLhelp.h file in to my project. I tried to change atleast one
page of the dialog. I added on helpinfo function htmlhelp function
call and hard coded the .chm file path and for the right click I as
well did the same thing. But I am getting "No Help topic is
associated with this item" upon F1 key and crash after the right
click with wincore.cpp error.
The code is as below.
BOOL CCnvCfgGenNRecPage::OnHelpInfo(HELPINFO* pHelpInfo)
// TODO: Add your message handler code here and/or call
default
if (pHelpInfo->iContextType == HELPINFO_WINDOW)
int nCtrlId = pHelpInfo->iCtrlId;
DWORD dwContextId = pHelpInfo->dwContextId;
//THE NEW HTMLFUNCTION CALL
::HtmlHelp((HWND)pHelpInfo->hItemHandle,
"D:\\vista_setup\\Patmob\\PatMob.chm",
HH_TP_HELP_WM_HELP,
(DWORD)&IDARRAY(nCtrlId, dwContextId)) ;
THE OLD CODE
::WinHelp ((HWND)pHelpInfo->hItemHandle,
AfxGetApp()->m_pszHelpFilePath,
HELP_WM_HELP,
// HELP_WM_HELP flag brings up pop-up help and expects an
array
// of DWORD pairs of the control ID and the context help ID
(DWORD)&IDARRAY(nCtrlId, dwContextId));
return TRUE;
DO I NEED ANY OTHER FILE? Should I checked out the dialog h
file and .hm file which compling the html related code?
Regards,
Kreena

How can I reference an external help file from context sensitive help at the control level?

My goal is to provide context sensitive help for each control displayed on the front panel using a help file created externally. I know that at the VI level I can specify a Help Path; I want the same behaviour for each control inside a VI. I also know about creating a custom control and specifying the Help Path in there, but it doesn't help in this situation, for I have hundreds of controls in my application and I cannot go back and replace each one with a unique .ctl. If I could override each instance of the custom control with unique path data that would do the trick, but that's not how it works.
Is there a way to add the Help Path information to regualr controls?
-euge
ne

This functionality is not yet built into LabVIEW.
About all you can do is cut and paste the help for each control into the description for the control. It is tedius but a finite task.

Is there a way to open context-sensitive help in a new window with RH10?

I'm linking my context sensitive help using the RoboHelp_CSH.js file to my web application.
The correct topic opens when I click the help link, but it opens in a pop-up window. This causes problems in Firefox and Chrome (which block pop-ups by default).
Is there anyway to force the context-sensitive help topics to open in a new window?
I've tried adding
<p><A HREF="javascript:RH_ShowHelp(0,'http:/myurl/index.htm', HH_HELP_CONTEXT, 100)" target="_blank">Help</A>
which opens an empty tab in Firefox with no content in it. And it doesn't work in Chrome either.
Has anyone else run into this? Any help is greatly appreciated.
Thanks,
Colleen

Hi and welcome to the forums.
Using the RoboHelp API, that is quite a bother. (Read: major pain)
Fortunately, there is a simple solution:
<a href="http://myurl/index.htm#<id=4>>newwnd=false" target="blank">Help<a/>
This link does exactly the same, only opens the help in a new browser window.
You may also be interested in my custom WebHelp API: http://www.wvanweelden.eu/blog/2012/08/03/custom-webhelp-apis
Greet,
Willam

Muddled context sensitive help ids

Hi All
I've done some quite major updates to a help project,
including the creation of new context sensitive help Map Ids.
When I generate the help I get two files, cshdat_webhelp.htm
and cshdat_robohelp.htm. The cshdat_webhelp.htm contains the
correct map ids, however cshdat_robohelp.htm is still picking up
old IDs and some that look like random IDs, and this appears to be
the file that is called from the top level file
(projectname_rhc.htm) that the application calls. We can't get the
app to work with the projectname_csh.htm, so we need to use the
projectname_rhc.htm and cshdat_robohelp.htm files.
The only map file used in the project is the BSSCDefault.h
file, which only contains the correct IDs. I can't understand where
it is picking up the old/incorrect map IDs from. Can anyone please
help??
Thanks in advance,
Emma.

In case this is of use to anyone else, I found that there was
a .ppf file (whatever that is) in the directory, which was somehow
messing with the cshdat_robohelp.htm file. I deleted this, and hey
presto, problem solved.
Emma.

Cannot get simple merged HTML Help project going with context sensitive help

I have built a very simple project in RH9 from scratch, consisting of a main project and a sub-project now after I have modified our large project in changing every hyphens from file and directory names over a couple of days now only to see that context help still doesn't work.
The map IDs are not visible in the main project. To test it in the example, invoke the CSH-Test (context sensitive help test) from the Toolbox, enter !SSL!\Microsoft_HTML_Help\main.chm in the Offline field and a number 57 in the ID field. In our large project I'm getting nothing (no window pops up). In this example I'm getting this mystical error box, saying HH_HELP_CONTEXT called without a [MAP] section.
Christoph

Hi William,
thanks having a look at my problem. I read in another thread today a description which comes close to the problem I'm facing.
Maybe I formed the mini sample not exactly as our problem is situated. (thus the doubled map ids you were claiming).
I will try to explain again: we have a couple of CHMs in separate single help projects. These go into their own TOCs, Index Glossar etc. like in sub1->Einzel. For the merged project we produce a chm that goes into the directory of the master (main) project, like in sub1->Primäres Layout.
Each Topic in the sub project (e.g. sub1->Erstes Thema) has a symbolic link address (e.g. "Linkadresse=det_org_angaben), which is mapped to the MAP ID via the .h file.
This all used to work that way in RH5.
Now it seems that this information between the map ID and the symbolic Linkaddress gets lost with the merge process.
I am not using the same ID (57) twice in my example. The MAP ID in the main project comes from the sub1 project (see the yellow locked MAP ID).
The simplest test is using the CSH-Test in the Toolbox giving the main.chm as the Helpfile to test and enter the 57 as a MAP ID.
The idea behind is to use one CHM later to have to open in the application. The other CHMs of the subprojects only need to be present in the application directory. Then you invoke HtmlHelp(with the MAPID),like I posted in this thread.
The method you are suggesting in mapping the ID to the topic in the main project will not work since the topic is in the CHM of the sub project.
I modified the sample project once again (somehow the baggage files were not showing) to come closer to the constellation we are using in the large project, though I'm getting the "HH_HELP_CONTEXT called without a [MAP] section" error (which does not occur in our large project).
Christoph

Context-sensitive help breaking in RoboHelp 8

Peter - you're a lifesaver and I hope you're out there today . . . or somebody's out there who can help . . .
I shouldn't have said that in my last post about something being the "wackiest" thing I'd ever seen in RoboHelp. Now we have a new problem that's much more serious.
We have an aforementioned (in previous post) enormous RoboHelp 5 project, converted to RoboHelp 8 after much anguish, replacing hundreds of WYSIWYG graphics with true code etc. Map IDs were *not* touched.
Now the context-sensitive help for our VB app is not working, even though the map IDs are still in place on both ends (dev and docs) and all the relevant .hh files were included in my compile. Some topics (within the same help file) appear when called from the app, some don't.
A developer had a theory that in one case the topic ID was assigned (on their end) during design time, the other during run time. He's testing it now.
If it doesn't work, I have no idea where to begin. Is anyone aware of any changes in RoboHelp 8 that would affect the way the .hlp links to VB?
Thank you! - Sandy

Hi all,
I wanted to thank everyone who responded and post a follow-up to this, as well as a caution.
I felt like the world's biggest *** when I found this out, but it turns out that in my .doc files for this particular .hlp file (our project includes multiple .hlps) "Automatically Generate Map IDs" was turned on, and of course it should not have been. So the problem was on my end, not the software developers' end.
However - part of the reason it took me so long to figure this out is that I know I never turned that setting on. The other writer on this project has been here longer than I have and never would have turned it on. And it's not like that command is easy to stumble upon and set off accidentally (For those of you who don't know, it's under File>>Project Settings in RoboHelp Explorer). I have to think that RoboHelp defaulted those settings in somehow, maybe during our conversion from 5 to 8.
(Unless someone knows a way that you *can* just stumble on this setting and trigger it accidentally, maybe by inserting some random character in your .hpj . . . if anyone does, I would love to know about it.)
So, especially if you just changed versions of RoboHelp, I would encourage you to be proactive and, if you don't want "Automatically Generate Map IDs" turned on, double-check and make sure nothing is selected for Automatic Map ID Generation on the "Map Files" tab of the Project Settings dialog. After what happened to me this last time around, I'm probably going to check it every time I compile. - why not add another neurosis to the list?
Thanks again - Sandy

Context-Sensitive Help Issues

I have problem where context-sensitive help markers disappear
from my .h files.
I started with a .h file from my old WebWorks project. After
a little reformatting, I was able to get the CSH Map IDs to load
and map properly to my RH topics (I had to do the mapping manually
even though the topic names were the same) . I was also able to add
several new Map IDs to facilitate help in the latest version of our
product. The final help was tested and worked properly.
Now that it's time to update the help for another new release
of our product, I am noticing that many, many of the Map IDs that
were in my project before have now disappeared. Anybody have any
idea what is happening here?
I'm sick of struggling to get RH to play nice with these .h
files. Manually remapping the Map IDs to the topics each time we
release a new project is terribly dull work and time consuming.
Is there any way to add the Map ID numbers to the CSH markers
in FM so that RH can automatically map the IDs to the topics? I
want to use the Map IDs we already have established with our
development team; I don't want RH's automapping which starts at one
and advances incrementally through all of your topics).

I think you dint check the option "Project Map File" from drop down list in the dialog box for editing Map ids. For this, in the main menu point to "Edit" tab, select "Map Id's". Edit Map Ids dialog box appears. Choose the option for Map File as "Project Map File" from the drop down list.

Does Robohelp HTML V 7.02.001 support Arabic language to generate context sensitive help

Kindly let us know URGENTLY if RoboHelp 7.02.001 supports Arabic language to generate context sensitive help in Arabic. If RoboHelp does not support, let us know if there is any other workaround solution or third party integration tool that may help us to generate Arabic help files.

The supported languages are listed in the help file, they do not include right to left languages.
There are no tools that I know of but last week there was a post that might interest you.
http://forums.adobe.com/message/2242235#2242235
See www.grainge.org for RoboHelp and Authoring tips

Context Sensitive Help in Different Formats

I have a large help project in Robohelp HTML 8. My project manager would like to have context sensitive help for many objects in our application. I believe that context sensitive help cannot be used if you are generating a WebHelp format, but that it can be used for a Microsoft HTML format (chm file). Is this correct?

I thought you had CHM help working as CSH and were looking to go to WebHelp?
Both outputs can be used to provide CSH.
How the topics are called will be decided by your developer.
See www.grainge.org for RoboHelp and Authoring tips

Context-Sensitive Help in RoboHelp 9

Hi -- I recently upgraded from RoboHelp 5 to RoboHelp 9. My first WebHelp project that I created using RoboHelp 9 is giving me problems with Context-Sensitive Help. When a user clicks on a Help link that is supposed to bring him/her to a specific topic, the user is brought instead to the project's main screen with the TOC, Index, and Search.
Is there something specific that my Developers and I should be doing differently in RoboHelp 9 vs. RoboHelp 5? Is the problem being caused because I made the jump from 5 to 9 without upgrading in between?
Any help that anyone can offer will be greatly appreciated.
Thank you.

Maybe this link will help.
http://www.wvanweelden.eu/robohelp/context_sensitivity_in_webhelp
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Context-sensitive help - where is the CS topic folder in the output files?

I have created a FlashHelpPro help file in RoboHelp 7 HTML. In the project setup pane, I have Map ID'd my context-sensitive topics and linked them to their respective pages. I generated the project, but there is no folder containing the context-sensitive topics in the output files. As a result, the developer suggested that I need to create a separate folder in the Project Manager that contains all the context-sentitive topics. Is this actually the next step, or can the developer find what he needs elsewhere in the files?
I haven't seen anything about creating a separate folder in the Project Manager, which seems redundant as there is the 'Context-sensitive Help' folder already present in the Project Set-up. Do I need to create a separate folder, as suggested by the developer? If not, where can he find the context-sensitive files in the output? Thank you.

Hi,
What do you mean that the context sensitive topics are not in the output? RoboHelp generates your output and (in WebHelp, so the same should count for FlashHelp) puts the context sensitivity in cshdat_webhelp.htm. Your developer doesn't need to worry about this, he just has to get his call right.
For information on calling the help, see http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm. It's for WebHelp but it should be the same for FlashHelp.
If your developer only wants to know which mapid's he has to call, you best give them your map files (the .h files).
Greet,
Willam
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Setting up context sensitive help for WebHelp in web application.

Hi,
I'm working on a help system for a web application. It will include context sensitive help triggered by an icon on the screen, and the Topic will open in an iframe with a set size. The developer has already set up the iframe that pops up when the icons are clicked. He is giving me the ID for the screens with the help icons as a fully qualified java file name. I'm not sure what the correct process would be in RoboHelp to map the ID's to the topics.
1. Do I create a map file using the list of ID's the developer sends me? Would it be in this format:
#define Topic_Name Java_File_Name
2. Do I then add the ID to the appropriate help Topic using Project Setup pod Context-Sensitive Help folder?
3. When I generate the layout I specify the map file I created above (.h extension)
3. If the developer already set up the iFrame size, is it correct that I don't need to create a custom window to set up the size? Is there a way to set it so two panes open? (I believe using the method above one pane opens with link to navigation pane)
Thanks in advance,
Joanne

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Cheers... Rick
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Glossary and context sensitive help

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