Glossary in a RoboHelp HTML .chm not showing content on Win7

I created a RoboHelp HTML .chm with a Glossary using RoboHelp6.
My users with Windows 7 computers are unable to install and register the HHActiveX.DLL file and see the Glossary content. They are using the suggested procedure for WinXp but it does not work for Win 7.
My users with WinXP are able to install the DLL and see the content under the Glossary Tab.
My question is; what is the proper method for installing and registering the HHActiveX.DLL file on a Win7 machine?
Or is there a different file needed on Win 7 to make the Glossary content visible?
Note they can see the Glossary Tab but the content is blank.
Here is the procedure that works on WinXP:
1.      Copy/save the attached HHActiveX.DLL file to the root of C:
To manually register HHActiveX.DLL: You can provide these instructions to your end users if you are distributing HHActiveX.DLL with your Help system.
Click the Windows Start button, then select Run.
In Open, type the following:
regsvr32 <path> hhactivex.dll (specify the path of the HHActiveX.DLL)
        If the HHActiveX.DLL file is stored on the root of C: then I believe the command to type would be “regsvr32 C:hhactivex.dll”
Click OK.
Note: These instructions may require admin logon to complete.
Thanks for any guidance.
Bob

Please check the thread
http://forums.adobe.com/message/3479695#3479695

Similar Messages

  • Microsoft HTML output not showing content...

    Good morning folks!
    In addition to my previous issue with importing (now solved), I am having issues with my chosen output on my Windows XP machine.
    I am attempting to compile to a Microsoft HTML Help output. All seems to go well while compiling, no errors are reported, and when I view the output, the TOC is there, and the way I would like it. However, any of the contents (book or topic), do not display in the Content Pane. I get a lovely "The page cannot be displayed" error for any of the content I wish to view. I have tried the following:
    I have checked my LAN Settings are set to auto detect
    I have enabled SSL 2.0, SSL 3.0, and TLS 1.0
    I have set my security to Medium
    I have ensured my cipher strength is 128-bit
    I have also test-compiled to WebHelp and all content displays. I am sure this is a simple fix, but it is excaping me at the moment, so any tips and advice would be greatly appreciated!
    Thanks and cheers!
    ~Hopelessly HTML-ed with How-To's

    Hi there
    See if this link helps.
    Cheers... Rick
    Click here for Adobe Authorized Captivate and RoboHelp HTML Training
    Click here for the SorcerStone Blog
    Click here for RoboHelp and Captivate eBooks

  • Trackpad pointer will not show content while hovering, sometimes it's a hand, somethimes its an arrow, and other times it's a line. Also cant highlight anymore.

    Trackpad pointer will not show content while hovering over the item. Sometimes the pointer is a hand, sometimes it's an arrow, and other times it's a line. Also can no longer highlight, or drag.

    Most commonly used backup methods
    then
    Step by Step to fix your Mac

  • Muse not showing contents of Desktop on Tablet & Phone pages

    My Muse 3.1 is not showing contents of Desktop on Tablet & Phone pages... how do i brought them to Tablet & Phone pages?
    Desktop View
    Tablet View
    Phone View

    Thanks Bob for the reply...
    i was just stuck on that part only.. now its clear.
    What I thought that Muse is automatically copy all the contents from Desktop to Tablet & Phone layout.
    Now we have to copy & paste the layout from Desktop.
    Thanks for help.
    Sanjay

  • All of a sudden the 'join the conversation' popup on usatoday will not show content. Any reason why this just started to happen? Any fixes?

    All of sudden now the 'join the conversation' pop up in usatoday.com does not show content.
    The box will pop up but is blank.
    Will not allow me to post.
    Any fixes for this?
    Thanks

    Does this issue occur on another browser? (Not Google Chrome)
    If it does, this is most likely just a website programming error. Simply report the issue to the website development team. There is nothing we can do on this end.
    If it only occurs in Firefox, please try removing your Firefox cache and cookies. <sup>[https://support.mozilla.org/en-US/kb/clear-cache-history-and-personal-information (More Details)]</sup>
    Please report back soon with the results.

  • TS3276 Email does not show contents, only to and from.

    Email does not show contents, only to and from up top.  Just started doing this last week.  Already deleted account and added it again still same problem.

    Mac OS version?

  • Since i updated lion the pointer will not show contents when i hover the pointer over the item....

    Since i updated lion on mac pro the pointer will not show contents whil hovering the pointer over the item.... ???

    If you use extensions like <i>Adblock Plus</i> or <i>NoScript</i> or <i>Flashblock</i> that can block content then make sure that such extensions aren't blocking content.<br />
    You can see the installed Firefox extensions in "Tools > Add-ons > Extensions".
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • Why do the glossary tab and browse sequences of my CHM not show up outside of Robohelp?

    Hi,
    I have Robohelp 8.02.208 running on a 64-bit Windows 7 machine. It has only been a few weeks since I moved from XP, but I don't know if this is connected to my issue of having a grayed out glossary tab and no browse sequences listed in my generated CHM.
    I had encountered a very simialr issue a couple or year ago, and thus I have verified in the registry that HHActiveX.dll is registered and properly located on my machine. All seems fine for that, but there is different twist: when I generate the CHM from Roboehlp and then click "View Result" everything works wonderfully. The problem is that as soon as I close that CHM, the browse sequences and glossary disappear. That is, I generate abc.CHM to C:\folderA and although everything is in place when I click View Result in Robohelp, if I later go to C:\folderA and open the same file, it has a grayed out glossary tab and missing browse sequences. And, not surprisingly I guess, if I send the CHM to someone else they get the same glossary-&-broswe-sequence-free result.
    I have looked over many forum disucssions on grayed out glossary tabs and missing browse sequences, but nothing seems to explain my particular issue. It leaves me scratching my head quite a bit.
    Any ideas?
    Thanks in advance :-)

    Hi there
    Likely you need the 64 bit version of the HHActiveX.dll. I believe this is only available in RoboHelp HTML version 9.
    If you have version 9 I received this from a Question I asked of Adobe:
    ...you can get the 64 bit version of HHActiveX.dll in  RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install  folder>\Redist\x64\HHActiveX.dll"
    If RoboHelp 9.0 is  installed on your machine, this activeX control is already registered.  Otherwise you need to register this DLL.
    To register HHActiveX.dll,
    1> Run Command prompt(cmd.exe) as administrator
    2> Type "regsvr32 <HHActiveX.dll full path>" and press Enter.
    3> This should show that the registration is done successfully.
    Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.
    You might download version 9 and test.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7, 8 or 9 within the day!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • RoboHelp HTML does not generate .chm file

    We have a large help system for F1 help with about 2,000 help
    topics in about 50 different Word .doc files. We had used RoboHelp
    for Word previously, but with the goal of generating a single .chm
    help file, we tried using RoboHelp HTML to change the Word .doc
    files to .htm files. RoboHelp HTML does this conversion and creates
    2,000 .htm files.
    When we try to generate the .chm file for the help system,
    RoboHelp for HTML does not respond and does not create the .chm
    file. Is RoboHelp HTML not capable of handling such a big help
    system? Are there any workarounds to generate the .chm file
    successfully?

    Peter, thanks for your input. Here's where we are. We opened
    RoboHelp HTML and converted the Word docs into .html files. Then we
    were able to generate the .chm file (it worked this time) using
    RoboHelp HTML. We have about 50 .gif images, and no external links.
    The actual number of HTML files with help topics is close to
    4,000 for this F1 field help in our application. Ideally, we would
    love to have a master project with sub-projects, but it doesn't
    appear as a practical alternative. The .hh file (for F1 field help)
    is generated from the application by the developer and given to us.
    In order to have a master project and slave projects, we
    would have to manually split that automatically-generated.hh file
    into individual .hh files, true? That means we would have to
    correlate which .html help topic file corresponds with which map id
    number, then chalk out how we want to divide the .html help topics
    into individual projects that correspond to their .hh files?
    This help system I inherited is 10 years old, and the
    resource time we would spend (if we chose to modularize this help
    system) would be gigantic in scope. If there is a simpler and
    efficient way to modularize our F1 help system, I would love to
    hear about it!

  • RoboHelp HTML 7 Not Appearing In Windows 7 Start Menu

    I have W7, 64Bit. When I run RH7 HTML, it never appears in my recent list of programs run in the Start Menu.  Other programs do, but RH7 does not. I have my Start menu properties set at the highest number of recent programs and jumps allowed. I also cleared many of my recent programs so room could be made for it to appear.
    Not sure if this is a RoboHelp 7 question or a Windows forum question. Just thought I'd see if anyone else ran into the same issue.
    Thanks
    Shawn

    Hi Shawn
    I think I'd ask the question as well in a Windows forum just to be on the safe side.
    Additionally, I suppose it's possible that some type of special coding is required for applications to register themselves with Windows.
    Out of curiosity, you are able to make Windows 7 work with RoboHelp 7? I ask because I never could on my own Windows 7 64 bit system. I ended up installing the Microsoft Virtual Machine with XP mode to do that.
    I would also encourage you to report as a Bug to Adobe. While I'm pretty certain it won't have any effect on seeing a patch emerge for RoboHelp 7, it will at least put the issue on the radar for Adobe to monitor with any future versions of RoboHelp.
    And as a last item, you may wish to configure your Taskbar so that you have the Quick Launch bar. That makes it super easy to launch items. Ether that or try pinning the item. I'm not all that fond of pinning yet.
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcererStone Blog
    RoboHelp eBooks

  • HTML Snippets not showing on online site.

    Hi, I really hope someone can help me. Basically my Html snippets/widgets are not appearing on my online website. They are there when i publish to my desktop but as soon as i publish it online they disappear?..I can however see them in the public html content file but they seem to be in a widget html file of their own and not part of the main html page source file.
    Is this why i can't see them?..Do i need to move the html widget file to view it as part of the page.
    All suggestions welcome..MAny thanks.
    Ali

    Thanks, I did need to do what you suggested and it has me half way there. The only thing is now the graphics of the html button i created are not showing only the 'text of the paypal link' where the button should be, the link works, it's just the buttons not there..
    Anymore suggests please.
    Thanks,
    Ali

  • Photoshop CS5 help file not showing on German Win7

    Hi,
    I try to display the help file from within PS CS5 and that is not working. I can neither watch the community help online nor download it for offline use since the app seems unable to connect to a working online source.
    It shows "The requested URL /de_DE/Photoshop/cs/using/AH_HOME.html was not found on this server."
    All apss have been updated to the newest release, everything else is working fine.
    I sue Win 7 64bit german, ps is also installed in german.
    Any ideas?
    PS: sorry just realized I put this into the mac thread by error. Can someone please move it to the correct forum areas pls?
    Message was edited by: Beholder003

    function(){return A.apply(null,[this].concat($A(arguments)))}
    c.pfaffenbichler wrote:
    I sue Win 7 64bit german, ps is also installed in german.
    So why are you posting in the Macintosh Forum?
    Oh, sorry, I didn't expect people who can't even read on a forum.

  • ITunes not showing content on iOS devices

    So I have an iPhone 4 and an iPad, both running iOS 4.2.1 under iTunes version 10.1.1. For some reason, whenever I click any of the content tabs under each device (Music, Books, Videos, etc.), iTunes shows that there is nothing on the device even though I can clearly play and view the content on the device itself. I know there have been some issues with 4.2.1 and content not showing up on the device, but has there been any sort of fix on content not being viewable through iTunes? Thanks!

    Also note, this isn't just movies... it happens with music, TV shows, and books as well.  The remote devices can see and play them, but it will not show up in the local iTunes list.
    Additionally, in the "shared" libraries section for iTunes on other computers, the items also do not show up in that list.

  • KM Navigation iview not showing contents

    Hi,
       I am using the KM Navigation iview to show contents in the desktop innerpage below detailed Navigation.When the propert 'height type = Automatic' its not showing any content its showing a single white line.But when i change the 'hieght type= Fixed ' then i could able to see the content with the scroll bar.I know i can change the height,but i cant do it each and everytime when i add the content to the location in KM.
    I need the property to be Automatic.
    Can anybody provide some help on this issue?
    Naga

    Hi Prathamesh,
      I am using KM Navigation iview i could not find the Fech mode property.The fetch mode property will be available for URL iview.
    Hi Atul,
        I changed it to Automatic max height :5000.Still no use.
    When i change the Layout set then i could able to see the content with the property 'Height Type :Automatic'.Currently i am using 'portal favorites explorer' layout set.
    Naga

  • IPhoto not showing content on iPhone

    My iPhone has some content (images and video) that are not showing up in iPhoto. But iPhoto says all items have already been imported. There's no way to pick items to make it import them.
    iPhone photos settings has Optimize iPhone storage on. Is that related to my issue?

    Yes. Under Albums/All Photos.
    "All Photos" is showing all photos, not only your camera roll. You will only be seeing "All Photos", if iCloud Photo Library (Beta) has been enabled, and then this view is showing you all photos in iCloud. See this link:   Get help finding your Photos in iOS 8 or later - Apple Support
    To download the iCloud photos in addition to your Camera Roll, use the "Photos Beta" app on your iCloud page:
    https://www.icloud.com

Maybe you are looking for