Glowing black screen during charging? White vertical lines

Hello all,
Last week i updated my pb to os 2.1 and everything went well. But now I am facing another problem. Sometimes (not always ) when I charge my pb (completely turn off) then the black screen starts glowing during charging and it keeps on glowing throughout the charging period and my pb becomes very hot. And when I turn on my pb after this then white vertical lines appear on the half portion of the screen. The screen also develops white patches but these patches and lines disappear after 5 minutes of usage. 
So why is it happening? Is there any problem with my pb? Help someone 
Thanks 

Hi abhibharti,
Please contact our direct BlackBerry® PlayBook™ tablet support team for further investigation into this issue. You can find the contact information here: http://bbry.lv/JRKRGm
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Black screen with a thick white vertical line down the middle?

    I turned my iPod touch 5 off, it was at about 10%. I turned it back on a few minutes later and there was the apple logo, as usual, but with small white writing on the black background. Then, I plugged it into my charger, and the logo and writing faded away. Instead, there then was a black screen with a thick white vertical line going down the middle, and it seems to be stuck like that. What happened and how do I fix it??
    Note: My home button is stuck and does not work. Also, I never updated my iPod to iOS 7.

    Try:                                               
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode,
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....  i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....  pl

    i bought a locked at&t phone....
    i sent it to be unlocked... got back a dead iphone 5s...
    plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
    i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
    plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
    the laptop doe read my phone.....
    no ding.....
    the phone wont turn on....
    NOTHING
    can someone plz tell me what the **** is going on

    mariidb wrote:
    i bought a locked at&t phone....
    i sent it to be unlocked... got back a dead iphone 5s... {snip}
    the phone wont turn on....
    NOTHING
    can someone plz tell me what the **** is going on
    That's the problem.  That's what the **** is going on.

  • I have a PowerBook G4 17" and need Apple discs to set it up again. Mine lost during move. Screen seems damaged, has vertical lines.  Can anyone help. I can call as I have unlimited calling on my iPhone 6  anywhere in North America.

    I have a PowerBook G4 17" and need Apple discs to set it up again. Mine lost during move. Screen seems damaged, has vertical lines.  Can anyone help. I can call as I have unlimited calling on my iPhone 6  anywhere in North America.

    king,
    If your Powerbook's serial number (do not post it here) starts with "W8" then the vertical lines are mostly likely due to a defect in the display itself. W8 is a factory code and, during the iMac G5 and PowerBook G4 timespan, that factory shipped thousands of units with the same defect. It cannot be fixed via software.
    As all PowerBooks are now classed as "obsolete," an Apple Store will not work on it. They will look at it ands tell you it has vertical lines and that they cannot fix it. This Apple article shows Apple devices they curently considered obsolete:
    Vintage and obsolete products - Apple Support
    It is possible that some Apple Authorized Service Providers (AASP) will still work on older computes but they cannot get neededparts from Apple. As this issue was so pervassive, it wil be hard for you or an AASP to find a used/pulled display that is not effected with the "W8 Curse."
    Although I love the old PowerBooks, I would not even spent the money for disks, much less the US$150-400 it would cost to replace the display, even should one be available.
    If you give us a rough idea of where you are in the world, we can suggest repair shops specializing in fixing older Mac notebooks, but be aware those resources may be rather scare outside North America.

  • Ios8.....hate!'After upgrading my iPad will do nothing except refuse to take a charge display a black screen or a battery red line or the occasional apple logo. Have tried soft boot and hard boot and nothing!,!

    After upgrading my iPad will do nothing except refuse to take a charge display a black screen or a battery red line or the occasional apple logo. Have tried soft boot and hard boot and nothing!,!

    Hello there, Victoria.
    Great job on troubleshooting on your own. The following Knowledge Base article offers up some great steps to review and additional recomendations:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • White vertical line on ipad screen

    There seems to be a problem with my iPad screen.. white vertical line bar appears across the screen. It just decide to happen one day for no apparent reason (never drop it.. been well taken care of.. still looks new). As I recall.. i just did my sync with iTunes and update IOS as required. The weird thing is this problem happen soon after my iPad free warranty period expires.. hmmm i have performed sync and update before (when it was under warranty) and no problem at all after that. The screen problem happen after i performed the update IOS to 5.01 recently for the 1st time after warranty period expires.
    The thing I don't understand is.. I went to the Apple Authorized Service Center at my nearest location..to get my iPad check and repaired (understand that if warranty expired, I need to pay for service & repair - no problem). The Apple service guy told me that it's hardware problem.. but Apple's support policy does not do any repair for iPad hardware problem - only replace with new unit for free (if under warranty period). If warranty period expires already.. the Apple service guy told me my options are 1) pay for a replacement unit (probably a refurbished ipad) for a price slightly below the retail price of a new iPad or 2) buy a new iPad !!
    Is this the true Apple support policy ??
    Annie.

    If you  feel you can't use it the way it is, I would go for the refurbished one. I have heard that they very good. The cost for Apple to repair your iPad would not be worth it. But seeing its out of warranty there may be other options.

  • White, vertical line on the screen

    Hey,
    I have purchased iPhone 4s 32gb. After i unboxed it and turned it on, I've noticed single, thin, white vertical line located on the screen. There is no way to remove it, tried to hard reset few times, nothing changed. I haven't dropped the phone, as I mentioned, it's a new one.Is there any way to remove the line? Or should I just exchange the phone?
    Thanks for advices.

    Try running the Apple Hardware Test that came with the iMac.
    1) Insert the Install Disc 1 DVD that came with your computer into its optical drive.
    2) Restart your Mac by either:
            Selecting Restart in the Apple menu.
            Pressing the Command-Control-Eject keyboard shortcut.
    3) Immediately press and hold the Option key on the keyboard. This invokes the Startup Manager.
    4) Release the Option key after the Startup Manager appears on your display.
    5) When the wristwatch progress indicator disappears — indicating that the Startup Manager's scan for bootable volumes has completed — select the Apple Hardware Test volume.
    6) Click the right-pointing arrow. Your Mac will start up from the Apple Hardware Test volume.
    That should indicate exactly where the problem is.  It might be bad RAM, Graphics Card, LCD Screen, etc.
    Good luck.

  • White vertical lines, is it normal?

    Whenever I run front row, brightness all the way up, I can see a couple of white vertical lines starting from the bottom of the screen. It doesn't look too bad, I'm just concerned because I never noticed this before. All I'm asking for is to know if it's normal, no need to flame the topic. I'll appreciate it, thanks.

    What I mean about the "headlight-shaped" lines is the shape the lights look for example whenever you turn on your head lights on a car. Sorry if this is a bad explanation. I wish I can explain this better. In better words, whenever you have a black background (such as running front row), set brightness to the fullest, etc. is the whole screen suppose to be fully bright?
    Starting from the bottom of the screen, on every couple of inches it is white, and then the other half is black. I can far say that there are 9 led lights on the bottom of the screen. And if I can see those led light indicators, than there something wrong, right?

  • I have a white vertical line down the right side of my internal brand new macbook pro 13" display

    I have a white vertical line down the right side of my internal brand new macbook pro 13" display. I've done the following:
    -Shutdown the computer, and restarted in Safe Mode by pressing the Shift key after the restart tone
    -Shutdown the computer, and restarted by pressing Command, Option, P & R after the restart tone
    -Checked display resolution, Best for Retina
    -Hooked it up to a Dell external monitor and via projection to screen. There are no lines on the external or secondary screens
    -Just curious, I ran a color utility which can not repair 4 items, maybe this is another issue.
    This is a brand new Macbook Pro, just out of the box. It was fine for two days without any issues, fine last night while in use, opened it up this morning with the line.
    Anyone now how I can fix this on my own?
    Details atta
    <Edited by Host>

    If you are within the first 14 days from the date of purchase, return the MBP for a refund or an exchange.  If you are after the first 14 days of the date of purchase, have the MBP repaired under the warranty provisions.
    Ciao.

  • I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

    I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Apples update didn't work for me: Boot Camp: iMac displays a black screen during installation of Windows 7

    Boot Camp: iMac displays a black screen during installation of Windows 7 - Apple Support
    I have followed each of the steps listed in the link above with no success.
    Prior to adding the extra drivers I was able to start the Windows install process up to reformatting the "Windows" Bootcamp drive. After that the computer would go through some instal processes and eventually restart. After the restart the screen would go black. The black screen lead me to the  Apple Support link above dated March 5 2015. After going through steps listed in the link above, I get an error message stating that the D:\Sources\instal.win. file cannot be located. I am forced to restart the computer at that point and theWindows install process attempts to start again but always ends up at the same point.
    Note: I am installing windows 7 Pro from a DVD. I scanned the AutoUnattend.xml file and noticed that it refers to "Windows 7 ULTIMATE" but not "Pro" or any others that I could see. (see below). Could that be part of the issue?
    Any feedback would be greatly appreciated.
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    </unattend>
    iMac (27-inch, Late 2009)
    2.66 GHz Intel Core i5
    16 GB 1067 MHz DDR3
    ATI Radeon HD 4850 512 MB

    Here is an over-simplified explanation of WIM and CLG files. Assume your DVD Media contains
    W7- Ultimate
    W7- Professional
    W7- Home Premium
    W7- Home Basic
    WIM Files
    File1
    y
    y
    y
    y
    File2
    y
    y
    y
    y
    File3
    y
    File4
    y
    y
    File4
    y
    y
    y
    The File .wim will contains a compressed image which contains File [1...5].
    The W7-Ultimate .clg will have 5 entries, with all set to 'Y'.
    The W7-Professional .clg will have 5 entries, with 'Y','Y','N','Y','Y'.
    The W7-Home Premium  .clg will have 5 entries, with 'Y','Y','N','N','Y'.
    The W7-Home Basic .clg file will have 5 entries, with 'Y','Y','N','N','N'.
    This allows a single .wim Image file on the DVD media to be used to install any of the 5 flavors of Windows. When you enter your product key, the Installer knows what specific W7 variant you have the key for and will tell the WIM to extract the specific files the installer needs to be extracted.
    The following line
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    is telling that a retail product key will be entered, which should go look for this specific .clg file (from the five you already have on disk).  You can test if it will work for you by changing this line to the following
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 PROFESSIONAL" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    If it does not work, the other issue can be related to device discovery. Typically A: and B: device names are reserved for Floppy Drives. C: is your internal HDD.
    D: can either point to the Optical drive, or the USB. The normal convention is that the removable media is named from Z: backwards. Y: and Z: are usually used for Network drives, so X: should be your USB. First try with the change to "Professional". If it does not work,

  • GS70 - Does not boot - black screen with solid white dash

    Sorry for the long post - I've been beating my head against this problem all day, filed a report ticket and really need help from anyone who has ideas.
    Yesterday evening after finally relenting and allowing the patch Tuesday updates to install on my GS70 Stealth I tried to power on my computer and it remained stuck at the MSI logo. I waited 3 hours with no success before powering it off and attempting to access the bios by hitting the delete button. The screen turned black except for one non-blinking white dash near the center of the screen. This screen also remains indefinitely and requires a hardware power off to work. I've tried all of the function key presses and recovery shortcuts to no avail.
    Eventually I tried to boot into linux via a live USB. I still could not access the bios but, to my surprise, so long as this USB is in my system, Windows happily boots. After this I tried to revert to a system restore point before the updates but that did not resolve the problem. I also tried to update the BIOS but there is no way to install BIOS updates that I know of that doesn't require accessing the old BIOS first (which I cannot do because the black screen with a white dash is still all that shows up). I tried forcing the UEFI bios to load through windows recovery settings with no luck either.
    I've sent in an RMA/Support request and hopefully MSI will repair or replace my device but I sent it in for an RMA literally less than two months ago and to be having to do it again so soon is starting to turn me off of the product. For me to insure and ship my device to MSI costs a little over $100 each time which is rapidly turning this $1600 product into an $1800 one and turning me from an MSI brand loyalist to a 'one-star-review everywhere' evangelist. Is it possible that something MSI did during the last RMA screwed up my motherboard (they replaced the disfunctional steel series keyboard with a new marginally more functional steel series keyboard)? Does MSI ever cover the shipping costs for an RMA if the RMA is a result of damage that they caused to the device? Is there anything I should do to try to avoid burning more money trying to get a luxury-priced product I've already paid for to function?

    i had similar problem myself on my first GS70 it has some sort of bios problem that it random hangs itself :/ causes OS not to boot and bios refuses to load but i managed to get my recovery USB to boot but not bios yet so i sent laptop off for repair they replaced the motherboard so i got it back then i had an faulty gpu :/ so i took it back and got money back so i bought new one some where else since than i havent had problem so this sort of problem sounds like bios firmware isnt booting propertly :/ so have you tried removing msata and HDD from laptop and then power laptop on? to see if bios gets forced on if so power it off put msata back on and so then power laptop back on and bios shall work again

  • White vertical lines when printing

    Hi hope someone can help me I have white vertical lines when printing photo tried doing the usual cleaning etc but still there.

    Hi SandyWilkey,
    It is recommended that you contact live technical support .  There is NO charge for this call.  Real time feedback of a live technical support call would be very beneficial in this case.  Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).  A Canon technical support representative will be able to resolve this issue faster.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • IMac displays a black screen during installation of Windows 7

    I tried to install windows 7 on my imac 27" but imac displays a black screen during installation of windows 7.
    I also tried to install it as apples instruction of http://support.apple.com/kb/ts3173 but it failed.
    Any solution please.. thanks
    I have a late 27" imac with OS X 10.85

    Here is an over-simplified explanation of WIM and CLG files. Assume your DVD Media contains
    W7- Ultimate
    W7- Professional
    W7- Home Premium
    W7- Home Basic
    WIM Files
    File1
    y
    y
    y
    y
    File2
    y
    y
    y
    y
    File3
    y
    File4
    y
    y
    File4
    y
    y
    y
    The File .wim will contains a compressed image which contains File [1...5].
    The W7-Ultimate .clg will have 5 entries, with all set to 'Y'.
    The W7-Professional .clg will have 5 entries, with 'Y','Y','N','Y','Y'.
    The W7-Home Premium  .clg will have 5 entries, with 'Y','Y','N','N','Y'.
    The W7-Home Basic .clg file will have 5 entries, with 'Y','Y','N','N','N'.
    This allows a single .wim Image file on the DVD media to be used to install any of the 5 flavors of Windows. When you enter your product key, the Installer knows what specific W7 variant you have the key for and will tell the WIM to extract the specific files the installer needs to be extracted.
    The following line
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 ULTIMATE" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    is telling that a retail product key will be entered, which should go look for this specific .clg file (from the five you already have on disk).  You can test if it will work for you by changing this line to the following
    <cpi:offlineImage cpi:source="wim:d:/sources/install.wim#Windows 7 PROFESSIONAL" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
    If it does not work, the other issue can be related to device discovery. Typically A: and B: device names are reserved for Floppy Drives. C: is your internal HDD.
    D: can either point to the Optical drive, or the USB. The normal convention is that the removable media is named from Z: backwards. Y: and Z: are usually used for Network drives, so X: should be your USB. First try with the change to "Professional". If it does not work,

  • When I plug my macbook retina into the tv with the hdmi port, all I see is a black screen with a white mouse How do I fix this?

    Recently I bought my macbook with retina display and when I plugged it into the television with using the HDMi cord it worked perfectly fine with the image on the television. But now I when I plug it in to the television it comes up with a black screen and a white mouse. Before this incident I was mucking up with the setting of the mac book and I dont know what I did wrong. Can someone tell me how to fix this ?

    Howdy Lumagofe,
    I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
    Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
    If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
    If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
    All the very best,
    Sterling

Maybe you are looking for

  • Problem with JTable and JPanel

    Hi, I'm having problems with a JTable in a JPanel. The code is basicly as follows: public class mainFrame extends JFrame         public mainFrame()                 //A menu is implemeted giving rise to the following actions:                 public vo

  • Hiding selected staves in a "section" of a composition

    I am pretty familiar with the Score Editor in Logic, but I would like to hide a staff in a certain section of a composition and can't figure out how to do it. Say I have a piece with piano and vocals on separate tracks and there is a piano interlude

  • PDF WEB FILES OPEN IN QUICKTIME AND NOT ADOBE

    I don't know if this is a browser problem or an issue with my G4 laptop, but web pages that consist of a pdf file don't display properly. The page opens after showing a Quicktime logo, but it is only an initial page of the document. No scroll bar and

  • Cannot Open Elements 10 after closing it

    I installed Elements 10 (Costco version) today.  My operating system is Windows 7.  After installing, I opened the program and moved around it and tried different things to see how it works.  I then closed it.  About 15 minutes later, I tried to reop

  • No scrubber for podcast app on iPhone 4s?

    It looks like the latest update only has a scruber when it is operated on the iPhone 5? Is there no way to scrub or even see the timeline on earlier models? Does anyone know how to fix this?