Gmail account setting on BB9800Torch

Hello All
I've problem for tha Gmail setting.
I select
Email Accounts / Internet Mail Account / Set up another email account / Gmail / I put my credentials ( I verified more times the right details, I verified in my gmail account the IMAP setting it's on)
But it doesn't work, ( update is faild)
Could you help me? I live in France and my operator is free
Many thanks
LD

Hi and Welcome to the Community!
I would recommend that, from a PC/browser, you attempt to use the FREE BIS website to configure your email:
http://free.blackberry.com/
If that does not work, then you need to contact FREE for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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