Gmail Message "Cannot Get Mail. The connection to the server failed"
Curious if anyone else has seen the "cannot get mail" message pop up when using the iphone 4 mail in iOS. I only get it for my gmail and only when I select the all inboxes option. When I select only the gmail account, I don't see this pop up. My email downloads fine, but for some reason this message continues to show up every time I access it. Starting to get annoying.
Any solution as to how to keep this from popping up. Maybe changing something within the gmail account setup or preferences on the iphone?
Hello Teddy,
Thank you for using Apple Support Communities.
Here are a couple of articles that should be of use to you. First, because of your issue with sending mail, there is this one:
Mail (Yosemite): If you can’t send messages
Then, should you run into other issues, here is a general article on troubleshooting email:
Mail (Yosemite): Mail troubleshooting
Regards,
Jeff D.
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Hello MSPETE50,
Thank you for using Apple Support Communities.
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out.
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How do I fix my phone? I cannot get mail-I only get the message that the conncection to the server failed.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
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I purchased a new iPad 128gb but I get an error message " can not get mail the connection to the server failed"
Can anyone tell me what this means?Hi there Paradise bound,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
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Your error indicates troubles with the incoming mail server. Go back to your account and make sure the username and password are in each section, make sure SSL is turned on, authentication is password and the server port is 995. FYI for outgoing mail, it is the SMTP server, and that also needs to have username and password entered, SSL turned on, authentication is password, and the server port is 465.
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Your post says you have an iPhone 3G. Is it running iOS 4.2.1, which is the latest iOS it can run? Even if so, it's now quite old (nearly five years). That could be part of the problem.
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