Gmail not deleting messages from Entourage

I have a gmail (imap) account set up in entourage and also have that same gmail account set up on my iPad. When I delete a message from entourage, the message also deletes on the iPad. However, if I delete a message from the iPad, it gets deleted on the gmail server but nothing happens to it within entourage.
How can I make the messages that are deleted on the iPad also delete within entourage?

I haven't used Entourage in years, I can't remember exactly so start in the Mail accounts options and look around for Imap or Subscribed folders settings.
Added
It's in Account Settings on the Entourage menu.
Also I found this:

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Phone not deleting messages from the server

Please help! My Blackberry Curve 9360 is not deleting messages from the server meaning that, after returning home from a week working away, i've still got a few hundred messages to wade through on my PC.
I receive e-mails on the PC via Outlook Express. I've clicked on 'tools', 'accounts' then 'advanced' to ensure that the box for 'leave a copy of the message on the server' is unchecked i.e. messages sould be being deleted from the server when prompted to by the phone but this is not happening. Not sure what else to try or perhaps there was something i did / didn't do during the set-up of the phone.
Any guidance would be much appreciated.
Thanks in advance,
Barry.

Hello,
Please check this KB:
KB05133 Email reconciliation features for the BlackBerry Internet Service
All reconciliation capabilities between your BB and your email SERVER are governed by that KB. So, even if you set the other settings (e.g., "Delete On") correctly, they will be irrelevant if your email service does not support it (as per that KB).
Further still, reconciliation between your email SERVER and your PC CLIENT software are something completely separate. Only in a very few circumstances (e.g., IMAP) does (for instance) Outlook reconcile items deleted at the Server down to the PC Client.
Good luck!
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HT1146 I can not delete messages from my gmail account - help please

My deleted messages from my gmail account keep coming back. How can I permanently delete them?

Hello,
Certain Thunderbird problems can be solved by peforming a ''Clean Reinstall''. This means you remove Thunderbird's Program Files then reinstall Thunderbird. Please follow these steps:
#Download the latest version of Thunderbird from http://www.mozilla.org/en-US/thunderbird/ and save the setup file to your computer.
#After the download is complete, close all Thunderbird windows (Click Exit/Quit from the menu button on the right).
#*'''Windows:'''
#** C:\Program Files\Mozilla Thunderbird\
#** C:\Program Files (x86)\Mozilla Thunderbird\
#*'''Mac:''' Delete Thunderbird from the Applications folder.
#*'''Linux:''' If you installed Thunderbird with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Thunderbird on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/en-US/thunderbird/ Thunderbird Download Page], simply remove the folder ''thunderbird'' in your home directory.
#Now, go ahead and reinstall Thunderbird:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to open Thunderbird after clicking the Finish button.
<b>WARNING:</b> Do not run Thunderbird's uninstaller or use a third party remover as part of this process, because that could permanently delete your Thunderbird data, including but not limited to, extensions,emails, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

Outlook 2010 not deleting messages from Deleted Messages

I have Outlook 2010 standalone on a 64-bit Win Pro system. I have settings to empty Deleted Messages at exit and to delete messages from the server when downloaded by this instance of Outlook (POP3).
BUT ... when I exit Outlook, I get the dialogue about ok to delete messages, I accept deletion, and when I restart Outlook, not only are the messages back in the Deleted Messages folder, but the messages I deleted in the last session are back in the Inbox
and Junk Email folders! Manually emptying the Deleted Messages folder does not solve the problem.
And yes, I have checked that I have my POP3 settings in Outlook correctly set.

Could you just check this?
In Outlook 2010 Click the File tab, Click Account Settings, Click on account settings again, Hightlight existing email account, click change, click more settings..., click Advanced tab, in Delivery section uncheck box "Leave a copy of message on the server.",
click OK, click next, after test email has been sent click close, click finish
BR
Mads
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

BT Yahoo webmail not deleting messages from POP se...

A client of mine accesses her personal emails via her webmail BT Yahoo account linked to her BT Internet broadband account. She also accesses another email account set up via Mail Accounts in Mail Options. The correct username, password and POP server settings have been entered and under Advanced Settings the box for "Retrieve new email only" is ticked and "Leave mail on POP server" is not ticked.
Today we discovered that her mailbox (on the server for the other account) was full and sending mail delivery failure messages to senders. I have logged onto the mail server and deleted all the messages, but we cannot work out why BT Yahoo webmail is not deleting them in the first place.
Any suggestions gratefully received.

Thank you, both.
Forward option: I think this may well be the only option, although when you 'reply to' emails addressed to that non-BT address using this method there is more user-intervention required in that the related email account is not selected automatically. This way the default account is selected and if you're not concentrating it's possible to reply with the 'wrong' account.
Logging off and on again: this has already been tried.
I will update this post after trying the 'forward' option.
Thanks.

Can not delete messages

I can not delete messages from the inbox or the junk box. I can not drag messages to the trash box. I have downloaded and reinstalled Thunderbird but still does not work. All other functions seem to work.
It is possible to move messages from the inbox to the junk box but can not delete them from their.

Thanks for your help and suggestion. This fix did not work. I can now move messages to the junk folder then using right click, empty junk the messages are deleted. They do not go to the trash folder however. I guess this work around will work but its not the way it should be.

Deleting emails from Gmail does not delete them from BB

HI,
Just bought a brand new BB 8830 World Edition and using Gmail. Deleting emails from the BB works just fine and Gmail is being updated. But deleting emails from Gmail does not delete the corresponding email from the BB.
On the BB, there is an option "Mailbox and Handheld" that works just fine but there is no such thing on the Gmail options.
Is this a bug or a normal way of doing things? It would be quite abnormal to having to manually delete your emails on the BB that have already been deleted on Gmail; it's just deleting twice the same email.
I would be grateful to anyone who can provide an answer.
Regards.
Springtime.

You can delete mails from your handheld as well as from Gmail server which I guess solve the issue for you. To be able to do so check the following options -
Messages
Options
Email Reconciliation
Deelete On: Mailbox & handheld
In place of Mailbox & handheld you also select Deelete On: Prompt. This is will give prompt wheneve you'll delete any mail and give you options what to do.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Deleting messages from POP3 gmail accouts

Hello all.
I built an application that deals with email boxes.
I experienced a problem deleting messages from gmail accounts, but only on POP3.
My approach was to open the folder in RW, mark the flag DELETED, and close the folder with expunge = true.
It works for IMAP and other POP3 mailboxes.
Thanks for any help.

I haven't used Entourage in years, I can't remember exactly so start in the Mail accounts options and look around for Imap or Subscribed folders settings.
Added
It's in Account Settings on the Entourage menu.
Also I found this:

Deleted messages from in box and sent box do not appear in trash

For years deleted messages from my in box and sent box appeared in the trash where I would hold them for a week or two just in case I had to retrieve a message I had deleted. About 6 months ago deleted messages stopped showing up in the trash. What do I do to get deleted messages to once again appear in the trash? I'm no computer geek... please be gentle with any suggestions. Thank You.
Ron Mabey

While trying to find a solution, I am discovering my mail problem is much deeper than just messages not appearing in the "Sent" mailbox. I have found some of them appearing in the "Trash" mailbox and some appearing there mulitple times, often with my account name in the "TO" field. I'm also finding some unread mail there that should be in the "Junk" mailbox. So it would appear there are many problems with ISO 7 and mail. I have tried deleting and restablishing the account and two complete iPhone restores. Neither helped. What is the biggest puzzle is that on my second iPhone, the one that upgraded without an error, mail is working perfectly well. Has anyone found a solution to any mail problems on ISO 7 devices? If so, please reply.

Can you delete a text messages from your mac Book OSX 10.9.2 and not delete them from your iphone 5 running version 7.0.4

c
an you delete a text messages from your mac Book OSX 10.9.2 and not delete them from your iphone 5 running version 7.0.4

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
Also consider deleting and reinstalling the Mail Account in question.

Apple mail won't stop deleting messages from Gmail server

Hello everyone:
For a long time I had my mail set up to delete messages from the gmail server, but recently I changed my mind. I tried changing the settings to remove copy after a month and nothing happened, i.e. immediately deleted messages from server. Now I've tried changing it to never remove a copy and it is still doing it. What am I missing?

I should say: it does leave a copy in "all mail" but deletes it from the inbox section so they are unavailable on my iPhone as soon as my laptop grabs it....

Why is Mail 6.2 not displaying messages from my Exchange account?

Greetings,
I have a new 13" MacBook Air running Mountain Lion and I'm noticing that most of the time my Mail inbox is not displaying messages from my work Exchange account; however, it does display messages correctly for my Gmail account. I've included a screen shot of what I'm experiencing.
Any ideas?
Thanks,
Garry

I have the same problem, as does a coworker. It happens, for instance, if I click on another mailbox (such as Junk) then go back to the inbox. Our company uses Exchange. Quitting mail usually fixes it. A rebuild of the mailbox will too. Only happens on my Mac at work, not my Mac at home (connected via VPN).
Another problem I have is with mail not syncing. Mail I have deleted from another device (such as on my Mac at home or my iPad) does not get deleted from my inbox at work. Sometimes they'll go away when I click on them. Other times they won't go away and the only way to delete them is to rebuild the mailbox.
And lately I have had problems with attachments. Attachments sent from my Exchange account at work show up as .eml attachments in my iCloud account and mime attachments on my iPad or as a string of characters (20-30), not as an attachment. This happens whether sent from home or work.
I have our IT department looking into the third problem (which is the most vital one for me). I'll report the other two annoying problems and see what they can figure out.

Mail is not downloading messages from two accounts but the messages are in the server.

Hello, I'm having this problem. Mail is not downloading messages from two accounts. I don't know why but there're two accounts working so bad. If I click with the right button on the account and click to see the account details, I can see the messages on the server but not in inbox. I made a sync with this account and my iphone and then the iphone downlad the messages with out problems. Not my imac at work or my imac at home... what can be wrong?
Thanks.

For Gmail, this is normal, there is nothing you can do about it -- just type Mail AND Gmail in the search box to see threads discussing how Gmail works.
As for the other accounts, this shouldn't happen. I wonder if what you're seeing is just that Mail is ignoring this setting for mail that was already on the server when you started using it. I've seen something like this happen when playing with that setting, e.g. changing it from "After one day" to "After one week". Mail would just ignore messages that fell in the timeframe where the two settings could interfere and I didn't notice it until some time later, when Mail "forgot" those messages had already been downloaded and, being faced with them again, dutifully downloaded them as if they were all new.
I believe that, if you leave the setting however you wish and stop playing with it, then Mail shall correctly process any mail that arrives from now on. In order to manually delete old messages that Mail seems to be ignoring, you can invoke the Account Info window (this is probably what you meant when you said "I can delete messages individually"; if that's not the case and want more info on this, just ask).

Outlook 2007 Email Sync Not Deleting Messages

Can someone help me understand how sync is 'supposed' to work? I access my POP emails and I understand that the iPhone does not delete the emails from the server. I wish they would fix that since I'm choosing the option to 'Delete from server'. However, if I delete the messages in Outlook and then perform a sync, the emails show up as new unread emails on the iphone. WHAT IS HAPPENING?? This is extremely frustrating since it seems that common sense indicates 'sync' would do just that?
If someone has figured out how to fix this, please email me at [email protected] Thanks in advance.

With a POP account, the iPhone's mail client can delete messages from the server when downloaded with the following settings available by account.
Settings > Mail, Contacts, Calendars.
Select the POP account.
Select Advanced for the account settings.
Under Incoming Settings at Delete from Server, the options are:
Never
Seven Days
When removed from Inbox
The iPhone sync process with iTunes does not sync account mailboxes and messages.
Although a POP account can be accessed with more than one email client, it is designed to be accessed with a single email client only.
If you want the same new messages that are received at the incoming mail server server available with both Outlook and with the iPhone's mail client, you need to select Never for remove messages from the server with the account settings with Outlook, and with the iPhone's mail client.
When accessing an email account with multiple email clients, an IMAP account is preferable since all server stored mailboxes for the account are kept synchronized with the server automatically with each email client used to access the account.
Unless you aren't concerned about receiving spam at your Gmail address, you should never provide your email address out in the open at a public forum such as this.

Deleting messages from 'All mail'

Hi
I use Mail v 5.3 om my MacBook Air.(In the UK)
We have 2 accounts running on it. One is *****.*****@virginmedia.com
The other is ******.*****@ntlworld.com.
I am not certain but am led to believe that these are, in fact, gmail accounts.
The problem is that it appears impossible to delete messages from each of the 2 'All Mail' mailboxes so that each now contains approx 6000 messages.
Messages can be deleted but after a few minutes they re-appear in All Mail mailbox.
I am not that savvy and have read some stuff on the forums but so far nothing has worked e.g. I have tried setting the Trash mailbox to 'Use for Trash'. If I then delete messages they go away for a short time then re-appear. Is it because they are being reloaded from the mail server and, if so, how do I prevent this?
To get an answer to this I suspect I may have to give more info so feel free to interrogate me!
Thank you

Ironically it looked like someone had this question about a year ago with the same ISP.
https://discussions.apple.com/message/16472415#16472415
GMail (Google Apps Mail) allows you to choose which folders will sync with an IMAP configured client. Let's try these steps:
1.) Click on the gear wheel in the upper right hand corner of the GMail interface and then select Settings.
2.) Then go to the Labels heading and click it.
3.) On the far right column you should have a check box option called, Show in IMAP. In this case you'll want to uncheck the All Mail box it sounds like.
I had to wait about 2-3 minutes and relaunch Apple Mail after checking/unchecking boxes before they propagated in Mail.

Gmail not deleting messages from Entourage

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