Gmail spam folders not visible in Mavericks mail.app

I have upgraded the operating system to Mavericks on one of the Macs I use. In mail.app, I find that the Spam folder in my gmail accounts is not visible; the same is true of a number of other gmail folders that formerly appeared as subfolders of the main [Gmail] folder. I have found no mail.app preferences that might explain this disappearance. By accessing my gmail accounts via a web browser, I have confirmed that the Spam folders are still present in each.
Thanks in advance to anyone else who reports this issue and all the more so to anyone who can suggest a fix.

You have sub-folders of the Inbox???
I did see a post on Mountain Lion forum where the person had the same setup and got it back. I know I was part of the thread, but I can't find it.
You may need to remove the account and re-add it to Mail.
<Edited By Host>

Similar Messages

IPhone 5s mail deletion not syncing with Mavericks mail app

I am having issues with email not deleting->syncing.
I will check my email on my iphone 5s.
I will delete a few emails.
When I get home and check my email on my imac mail app.....
those emails that I deleted will still be in the inbox (even after refreshing)
What am I missing? Ive checked all the setting but must be missing one small thing....
As it works correctly when deleting from my Mavericks mail app then checking my iphone.
Thanks for your help in advance!

Make sure you have the "Delete from server" set to "When removed from Inbox" on the iPhone. Otherwise the server will keep the email and your Mac will see it when you read your mail later.
Settings > Mail, Contacts, Calendars > (select account) > Advanced > (under INCOMING SETTINGS) Delete from server > (Make your selection here)

Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA. Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox. But if I click off of the inbox and then click back on it - they reappear in the inbox.
Anyone else having this problem?

This is one of the largest bugs in Mavericks’ Mail app, which affects Gmail accounts and Google Apps email accounts. This used to work just fine in previous versions of OS X, so it is a brand new problem in Mavericks:
Mail can’t delete messages from the Inbox unless Google’s “All Mail” folder is visible in Apple Mail. If you try to delete a message from the inbox, the message only disappears temporarily, then reappears moments later. It seems like Apple Mail never removes the “Inbox” label from the deleted messages, so the messages just keep reappearing back in the Inbox over & over again.
The workaround is not a desirable one: It requires the user to make Google's “All Mail” folder visible to IMAP clients (via Gmail's "Settings>Labels” page). However, this workaround is not desirable because of 2 bigger problems:
(1) Making the “All Mail” folder visible in Apple Mail will suddenly make dozens of gigabytes of emails start taking up valuable hard drive space, because every single email that has ever been archived on Gmail/Google Apps will suddenly be written to the Mac’s hard drive. This can be a real problem on a machine with a small hard drive, such as the MacBook Air. Hiding the “All Mail” folder prevents these messages from taking up valuable hard drive space. Not to mention that all of these messages are DUPLICATES OF MESSAGES THAT ALREADY APPEAR in other IMAP folders, so showing the "All Mail" folder in Mail is absolutely pointless.
(2) Whenever the “All Mail” folder is visible, every new message that comes into the “inbox" also shows up as a new message in the “All Mail” folder as well, so new messages appear like they are coming in twice. Also, users are forced to mark their messages as “read" in two locations: the “Inbox" AND the “All Mail” folder.
The ideal solution would be for Mail to operate how it used to operate: Users should be able to delete messages from the Inbox, without having the “All Mail” folder visible in Apple Mail.
Please report this bug to Apple at http://www.apple.com/feedback and hopefully they will fix it in a software update soon!

When I send an email with picture attachment it is received by my gmail account but not received by applel mail. What gives?

Recently installed Mavericks. Now when I send an email with picture attachment it is received by my gmail account but not received by applel mail. What gives?

Hi Bigt101,
It will be great, if you can provide me with the following info.
which Model printer are you using.
Are you registered to the e-print center.
What email client are you using.
Thanks
Josh.C
Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP.

Missing emails in Mavericks mail app

Hi guys
yes it's another complaint to Mavericks mail app. I had an email randomly disapeer in my inbox. this is for my Outlook/hotmail/live mail using the new IMAP settigns that microsoft posted a few months back. Not only has the message disapeared on me in my mail app inbox but it's also synced with my web mail!!! the one time microsofts IMAP actually works for me!!! Are Apple looking into this?? or are they just focusing on Gmail?
help would be great if anyone knows how to recover it. or will i just have to wait for it to right itself
also I've checked all sub folders, junk and trash and all other email accounts on the app...no luck

Restore Mailboxes and their Content
Apple doesn’t routinely monitor the discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

Configure Mavericks Mail app like the iOS Mail

Is there a way to configure Mavericks Mail app like the iOS Mail so that mail messages are not automatically downloaded, and they will only download when you click on the titles on the list of messages on the left?

Hello yonole,
Thanks for using Apple Support Communities.
The steps below will disable the automatic checking of new email for your email account: Please note that even though the article title is for Mountain Lion, the same applies to Mavericks.
You can set Mail so that it doesn’t automatically retrieve messages from an account—for example, if you have an account you use only occasionally or you don’t want to check a personal account while you’re at work.
Choose Mail > Preferences, and then click Accounts.
Select an account, and then click Advanced.
Deselect the “Include when automatically checking for new messages” checkbox.
When you exclude an account from automatic checking, you must manually check the account for new messages. To do so, click the Get Mail icon in the Mail toolbar.
Internet Message Access Protocol (IMAP) accounts are automatically synced with the mail server (and so automatically check for new messages). To keep an IMAP account from being synced, take it offline.
Mail (Mountain Lion): Exclude accounts from automatic retrieval
http://support.apple.com/kb/PH11755
Take care,
Alex H.

Mail not appearing in notification center... Also, gears not appearing in the mail app.

I tried to configure my mac to enable it to receive mails in the notification center but cant. i have tried to send an email from other IDs but havent received any banner or alert while using my mac. i have checked the show alerts and banners in notification center. Do i have to keep the window of the mail app in a specific position to receive alerts in the notification centre? Also, the gears are not appearing in the mail app when i fetch for new mail. please help..

I'm also having this problem.
Notifications receives alerts from Reminders app, but not Mail.
I've set preferences in Mail for 'Inbox Only' and 'All Mailboxes', sent test mail from ISP webmail and Google (Mail is not setup to receive from this account) - still no notifications.
I had previously used Growl (v1.4) and GrowlMail very successfully (with 10.7), but while upgrading to Mountain Lion I was informed that GrowlMail was incompatible so I deleted it.
While testing this problem of not receiving Mail Notifications I have disabled Growl and rebooted.
Like others here:
Checked: Notifications setup
Checked: Mail setup
Rebuilt permissions
Rebooted
Any help would be very gratefully received.
Many thanks.

The update of web page iCloud is great, but why don't u just remove the "Notes" label from the "Mail" app?

The update of web page iCloud is great, but why don't u just remove the "Notes" label from the "Mail" app?
In additional, I also would like to see a "iOS liked" way to edit my "United contact" on the web page iCloud, just like on my iphone. That would be really great and more greater!
Anyway, thanks for your work!

frederickfromacworth wrote:
but the updated icons on the update page don't go away.
It's difficult to tell exactly what you mean, or where you are looking.
But if you're looking in the App Store on the iPad, in the Updates area, and you still see the icons, they presumably now say "Open" to the right instead of "Update". They will stay that way as a history of what you have done. They will disappear after a while - something like 30 days. That is fine.

Gmail not sending in Mavericks Mail

Installed Mavericks on a 2011 Mini - first problem, cannot get Gmail to send from Mail app - checked all the settings (even deleted and re-entered account) - it finds and downloads incoming but will not send - the message just sits in the Outbox... ARGH.

I found out how to make this work with 2 step authentication.
I generated another 2 step application specific password via Google Account Settings (called it mall_app_send).
I went to Mail -> Prefrences -> Selected the Gmail account -> Outgoing Mail Server -> Then selected Edit SMTP List, and changed the user name to include my custome domain (e.g. user -> [email protected]) and pasted in the app specific password and hit ok. The Gmail smpt server went from Gmail (Offline) to Gmail and now emails are being sent.
Best of luck - visualjc

"Spam vs. Junk" in Mavericks Mail

Up until upgrading to OS X Mavericks - in my Mail application, 2 separate folders "Junk" and "Spam" appeared, and different e-mails automatically fell into each -- my "Spam" folder disappeared upon upgrade to Mavericks...where'd it go? Do I now have to log into each of my mail servers in order to clean these out?

If it was a Gmail account, it is now under the Junk Mailbox folder.
If you have any of the basic four folders (Drafts, Sent, Junk, Trash) separate in your IMAP server mailboxes, you can set them to be incorporated into Mail's unified mailboxes. Mail had previously captured the ones it was aware of, but left the others un-unified. All of Gmail's folders are now integrated.
To use an IMAP mailbox for a specific purpose, select it, then choose Use this Mailbox For from the Mailbox menu and set if for the appropriate function.

Sub Folders Arrows not turned down When Mail.app Launched

Hello,
I imported some of my Email from Entourage. I have a mail folder "Companies", and several sub folders inside of that. Some of these folders I like to always have open (the little arrow to the left of the folder name turned down).
However, every time I re-launch Mail.app, all the sub folders arrows including "Companies" itself is closed or "turned-up".
Is there anyway to make this "stick" to whatever I had before I quit Mail.app?
Thanks, Scott K.

Hello Scott.
This information is stored in com.apple.mail.plist, so you may try re-creating that file in case there is something wrong with it.
Verify/repair the startup disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, and making sure that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it’s running.
2. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
4. If you have a .Mac account and .Mac synchronization of Mail data was enabled either in Mail > Preferences > General or in System Preferences > .Mac, that will interfere with any attempt to get rid of *.plist files. If that‘s the case, after having followed the previous steps, but before opening Mail again, you should go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server so that the same data is deleted from the server as well.
5. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
You’ll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
You may also need to re-install or re-enable any Mail plug-ins you have installed for Mail to recognize them.
6. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Personal folders not visible in Thunderbirds after migration to new computer

I moved my Thunderbird profile to a new computer (and edited profiles.ini to point to the backed-up profile. Now in Thunderbird on the new machine I have the Local Folders Inbox, Sent, Trash, but the Personal Files folder with my saved and categorized mail sub-folders is not visible in the left-hand panel. It appears to be intact in the /Mail/Local Folders/Personal Folders.sbd/Archives.sbd folder, just not visible when I run Thunderbird.
What do I have to do to get these folders and their subfolders back again.
...Doug

Doug,
I had the same problem, and believe I found the solution. I was transferring a profile from one computer running Win XP to a new computer running Win 7.
I could see the file folders evident, as you did, using Windows Explorer to look in the profile folder, but they were not showing in the left hand pane of Thunderbird when it was running as they did in the XP machine.
I went to the "Tools" menu, selecting "Account Settings," and then clicked on "Local Folders" in the left portion of the dialog box. Then in the right portion of the dialog box under "Local directory:" I selected the "Browse" button. I then browsed down into the "...AppData\Local\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local Folders\Outlook Express Import.sbd" ( in my case - the very last portion of yours might be different but should probably still be a ".sbd" file, and of course, the eight x's would be the random name Thunderbird assigns to your Profile file. ) I then clicked the "OK" button at the bottom of the dialog box. ( I believe the program then informs you it must close and restart. ) Anyway, go ahead and close Thunderbird and restart at this point.
When it restarts, my old folder structure appeared as it did on the earlier machine, and all the files were intact.

Mavericks Mail app and Gmail Drafts folder

After installing Mavericks I'm unable to unselect "Store draft messages on the server" and "Store sent messages on the server" checkboxes under my Gmail accounts settings. Unselecting both checkboxes and saving settings works for up to a minute or so - after that the check marks re-appear again by themselves. As a result I end up with dozens of half-finished drafts in the Trash folder after I finish the original and send it out.
I used to have both checkboxes unselected prior to Mavericks, and everything was working fine.
Any suggestions on how to fix this?

I have also the same issue. I'm not able to unselect "Store draft messages on the server"
Mail app just puts this tick back.

Items from Gmail Sent folder not imported to Apple Mail during IMAP setup

Hi,
I just set up IMAP for my Gmail account. Now, although my Inbox folder got copied over to Apple Mail, the Sent folder did not.
Anyone know how I can copy this over too? Its just that I have lots of flagged items that I occasionally reference from the Sent folder.
Thanks.

I'm presuming you have webmail access? In the webmail environment, can you move those messages into another folder or into the inbox itself, then connect in the Mac Mail.app environment, the mailboxes/folders will synchronize, then drag-and-drop them into the Sent folder? And make sure that in Mail's Prefs, you have the "Store Sent Mail on server" checkbox checked?

Mavericks Mail.app + Gmail = Random Duplicate Sent Messages

I'm working with a user here with a brand new Retina MBP. Has 3 email accounts loaded in Mail:
- personal @gmail account
- corporate Google Apps account
- iCloud
The iCloud account is pretty much unused.
Randomly - though increasingly frequently - when she sends mail using the new rMBP, 2-3 messages are being generated just seconds apart.
I can see from the headers the message IDs are different. Also, the recipients complain about receiving multiple identical messages.
It's worth noting that she also has a retina iPad and iPhone 4s that both have these two Google accounts loaded.
Software is up-to-date including the mail patch from last month. We've turned off syncing drafts at Gmail due to related Mavericks mail buginess.
I am fairly certain the duplicates only occur when she sends from the rMBP. Messages and replies sent from the browser or either iOS device don't get duplicated. The accounts are also loaded into a PC/Outlook (the system I switched here away from), but that system has not been on for several weeks now. The duplicates did not appear until we set up the rMBP.
So yes, it would appear to be a Google server issue, but only happens when using Mavericks.
Anyone else with a similar experience or thoughts to offer?

Maybe this will help. If you monitor the "More Like This" box (top right), other threads appear. Opening them usually displays other threads.
https://discussions.apple.com/message/21645961#21645961
Mail

Gmail spam folders not visible in Mavericks mail.app

Similar Messages

Maybe you are looking for