Gmail won't load in firefox

Gmail will not load in Firefox browser. I can get it in IE. I have disabled add-ons, extensions, reset theme to default, renamed extensions.?? files, re-started in safe mode, and a few other options, but it still won't load. Get "The connection was interrupted
The connection to www.google.com was interrupted while the page was loading." However, I can go to www.google.com, but can't get to the login page or gmail link. I can get to other links there.
== URL of affected sites ==
http://www.gmail.com, https://mail.google.com

I have patiently waited for an answer for this problem. I notE this has been a known problem for 5 MONTHS now (Halloween). I have tried all the fixes suggested above and none of them have worked. At this time, over 200 people have had this problem (19 new this week). Will we ever get some Mozilla help for this?
I have cleared cache and history. Uninstalled and reinstalled. Taken out all the add-ins and still, I cannot access my Gmail. A little help PLEASE!

Similar Messages

Gmail won't load in Firefox. Why??

The Gmail page opens but none of the email will open. Can't access folders, calendars or anything. Gmail works fine in other browsers. Very frustrating.

I have patiently waited for an answer for this problem. I notE this has been a known problem for 5 MONTHS now (Halloween). I have tried all the fixes suggested above and none of them have worked. At this time, over 200 people have had this problem (19 new this week). Will we ever get some Mozilla help for this?
I have cleared cache and history. Uninstalled and reinstalled. Taken out all the add-ins and still, I cannot access my Gmail. A little help PLEASE!

Gmail won't open in Firefox (and I've already reset it and deleted prefs.js)

Gmail won't open in Firefox. I get this error:
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
Steps I've taken:
1) Reset Firefox preferences
2) Deleted prefs.js
Help!

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies

URLs clicked in other programs won't load in Firefox

Just within the last 1-3 weeks (?) or so, I find that I can't click on links in other programs and have the URL load in Firefox, which is my default browser. They always used to load perfectly and switch me to the new tab in FF, but now they don't.
At first I tried disabling a couple of recent FF add-ons one at a time to see if one of them might have been the problem, but that didn't seem to solve it, though I may have missed one. Still, I can't imagine how an unrelated add-on could cause URLs not to load from other programs. I have tried loading URLs by clicking on them in Thunderbird, WordPad, MailWasher Pro, and even Libre Office, but all of them either just twitched the screen for an instant and then stopped, or else gave me a message such as "WordPad was unable to open the URL" or "There was a problem sending the command to the program" (Libre Office). However, when I copy and paste those same URLs into FF and hit Enter, those sites load perfectly.
I may be wrong in this, but it appears that something has changed within FF that now prevents links clicked in other programs from loading. My only other thought at the moment is that this '''may''' possibly have started about the time I upgraded from FF 10.0.2 to FF 11.0.1, but I have no firm evidence to support that theory.
This is really an annoying and inconvenient problem, so any help in resolving it will be hugely appreciated!
Thanks,
Al

The problem is fixed now as a result of some help I got on the WindowsSecrets forum. Once I realized that the problem was occurring not just with MWP and Thunderbird, but with other programs as well (I tried WordPad and Libre Office, both of which likewise failed to load the URL into Firefox), I posted the question on other forums, trying to see if others knew anything about this issue. I got the answer from a forum member on this page:
http://windowssecrets.com/forums/showthread.php/145441-URLs-clicked-in-other-programs-won-t-load-in-Firefox?p=847784#post847784
In case you're not a member there or can't load that page, here was his suggestion:
With FF closed type %APPDATA%\Mozilla\Firefox\Profiles\ in the start menu search box, click the item that appears and delete localstore.rdf FF will replace it on starting.
I did that and all four programs that had previous problems loading URLs, including MWP, now load them perfectly. The only (minor) problem with this solution was that localstore.rdf apparently stores all the info about such things as the Firefox toolbars and their customisation, so all that was lost when I deleted the file, but I got them re-customised fairly quickly and all is well. Any thoughts regarding what localstore.rdf does, why this problem happened, or how to prevent it from happening again will be appreciated.
I hope this info helps. Thanks again for all your help.
Regards,
Al

I have Safari 4.1.3 on a Mac OS X 10.4.11 and gmail won't load suddenly. What's up?

I have Safari 4.1.3 on a Mac OS X 10.4.11 and gmail won't load suddenly. What's up?

If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

Gmail won't load after software update

it seems that after any software update, my gmail won't load. please help.

Do you access gmail via a mail client such as Mail or via a browser such as Safari?

Yahoo mail contacts won't load on Firefox 3.6

I am using FF 3.6 on XP. Yahoo mail contacts won't load so I can't access my contacts list for emails, etc.
I am able to successfully open Yahoo mail and view my contacts in IE 7. The contacts tab opens and I can access addresses for email etc.
What's up w/ that?

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Gmail won't load in standard view

Using Firefox 29. Today, Gmail refuses to load in standard view. I have tried clearing my cache, clearing cookies, starting in Firefox safe mode - nothing works. It loads fine in IE but not in Firefox. No problem with any of the other Google apps I've tried, only Gmail.

Raw data copied below. I haven't tried it in Windows Safe Mode yet, I will try that next.
It has been happening every day since the day I posted that question. Sometimes ''eventually '' it does load, but I never had this happen before now.
"application": {
"name": "Firefox",
"version": "29.0",
"userAgent": "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0",
"supportURL": "https://support.mozilla.org/1/firefox/29.0/WINNT/en-GB/"
"crashes": {
"submitted": [],
"pending": 0
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.places.smartBookmarksVersion": 6,
"browser.search.suggest.enabled": false,
"browser.search.useDBForOrder": true,
"browser.sessionstore.upgradeBackup.latestBuildID": "20140410150427",
"browser.startup.homepage_override.mstone": "29.0",
"browser.startup.homepage": "https://mail.google.com/mail/u/0/#inbox|https://www.google.com/calendar/render?tab=mc",
"browser.startup.homepage_override.buildID": "20140410150427",
"browser.tabs.onTop": false,
"browser.tabs.insertRelatedAfterCurrent": false,
"browser.tabs.drawInTitlebar": false,
"dom.mozApps.used": true,
"extensions.lastAppVersion": "29.0",
"gfx.direct3d.last_used_feature_level_idx": 0,
"network.cookie.prefsMigrated": true,
"places.database.lastMaintenance": 1397494546,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.state.npitunes": 1,
"plugin.importedState": true,
"plugin.state.npmcsnffpl": 1,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"plugin.state.nppdf": 1,
"plugin.state.npwlpg": 1,
"plugin.state.npintelwebapiipt": 1,
"plugin.state.npspwrap": 1,
"plugin.state.npintelwebapiupdater": 1,
"plugin.state.nppicasa": 1,
"plugin.state.npgoogleupdate": 1,
"plugin.state.npqtplugin": 1,
"plugin.state.flash": 1,
"privacy.sanitize.migrateFx3Prefs": true,
"storage.vacuum.last.places.sqlite": 1396383634,
"storage.vacuum.last.index": 1
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 10",
"windowLayerManagerRemote": false,
"adapterDescription": "Intel(R) HD Graphics Family",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0a16",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32",
"driverVersion": "10.18.10.3316",
"driverDate": "10-3-2013",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.3.9600.16384",
"webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": true,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.3",
"version": "4.10.3"
"NSS": {
"minVersion": "3.16 Basic ECC",
"version": "3.16 Basic ECC"
"NSSUTIL": {
"minVersion": "3.16",
"version": "3.16"
"NSSSSL": {
"minVersion": "3.16 Basic ECC",
"version": "3.16 Basic ECC"
"NSSSMIME": {
"minVersion": "3.16 Basic ECC",
"version": "3.16 Basic ECC"
"userJS": {
"exists": false
"extensions": [
"name": "Adblock Plus",
"version": "2.5.1",
"isActive": true,
"id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
"name": "Add Bookmark Here ²",
"version": "23.0.20140225",
"isActive": true,
"id": "[email protected]"
"name": "Add to Search Bar",
"version": "2.2",
"isActive": true,
"id": "[email protected]"
"name": "Back/forward dropmarker",
"version": "1.0",
"isActive": true,
"id": "{d618933b-9eb4-1c04-949d-0f9b1a39ebb9}"
"name": "Better Gmail 2",
"version": "1.2",
"isActive": true,
"id": "[email protected]"
"name": "Classic Theme Restorer",
"version": "1.1.7",
"isActive": true,
"id": "ClassicThemeRestorer@ArisT2Noia4dev"
"name": "Diigo Toolbar",
"version": "5.1.0.39",
"isActive": true,
"id": "{fc2b8f80-d9a5-4f51-8076-7c7ce3c67ee3}"
"name": "F.B. Purity - Cleans Up Facebook",
"version": "9.8.0",
"isActive": true,
"id": "[email protected]"
"name": "Google Translator for Firefox",
"version": "2.1.0.3",
"isActive": true,
"id": "[email protected]"
"name": "Greasemonkey",
"version": "1.15",
"isActive": true,
"id": "{e4a8a97b-f2ed-450b-b12d-ee082ba24781}"
"name": "MEGA",
"version": "2.0.119",
"isActive": true,
"id": "[email protected]"
"name": "Old Compose - Undo All The New Gmail Changes",
"version": "0.8",
"isActive": true,
"id": "[email protected]"
"name": "Restart Firefox",
"version": "0.5",
"isActive": true,
"id": "[email protected]"
"name": "TrackMeNot",
"version": "0.6.728",
"isActive": true,
"id": "[email protected]"
"name": "Add-on Compatibility Reporter",
"version": "2.0.1",
"isActive": false,
"id": "[email protected]"
"name": "Anonymouse-Toolbar",
"version": "1.0.1",
"isActive": false,
"id": "{00E2F4E0-F208-4826-A101-FE547C6DA4A1}"
"name": "Awesome screenshot: Capture and Annotate",
"version": "2.4.3",
"isActive": false,
"id": "jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack"
"name": "BugMeNot",
"version": "2.2",
"isActive": false,
"id": "{987311C6-B504-4aa2-90BF-60CC49808D42}"
"name": "Calculator",
"version": "1.1.31",
"isActive": false,
"id": "{AA052FD6-366A-4771-A591-0D8DC551585D}"
"name": "Copy Frame Address",
"version": "0.1",
"isActive": false,
"id": "{c71ff04d-f001-1fc1-1fc1-c71ff04df003}"
"name": "CustomizeGoogle",
"version": "0.76",
"isActive": false,
"id": "{fce36c1e-58d8-498a-b2a5-66ad1cedebbb}"
"name": "Facebook Toolbar",
"version": "1.8.2",
"isActive": false,
"id": "[email protected]"
"name": "FaviconizeTab",
"version": "1.0.6",
"isActive": false,
"id": "[email protected]"
"name": "IE View",
"version": "1.5.6",
"isActive": false,
"id": "{6e84150a-d526-41f1-a480-a67d3fed910d}"
"name": "No FB Tracking",
"version": "1.3.1",
"isActive": false,
"id": "[email protected]"
"name": "Password Exporter",
"version": "1.2.1",
"isActive": false,
"id": "{B17C1C5A-04B1-11DB-9804-B622A1EF5492}"
"name": "Split Browser",
"version": "0.6.2009110501",
"isActive": false,
"id": "{29c4afe1-db19-4298-8785-fcc94d1d6c1d}"
"name": "Split Pannel",
"version": "1.00",
"isActive": false,
"id": "[email protected]"
"name": "TrashMail.net",
"version": "2.6.3",
"isActive": false,
"id": "[email protected]"
"name": "Update Scanner",
"version": "3.1.12",
"isActive": false,
"id": "{c07d1a49-9894-49ff-a594-38960ede8fb9}"
"name": "User Agent Switcher",
"version": "0.7.3",
"isActive": false,
"id": "{e968fc70-8f95-4ab9-9e79-304de2a71ee1}"
}

Gmail won't load after upgrade to 3.6.9

Since upgrading to 3.6.9, gmail hangs while loading. The progress bar moves to 99% and then sits there. Gmail works in basic HTML mode, but not in normal JavaScript mode. Eventually, gmail time out and says "This is taking longer than usual". Looks like Ajax call never completes.

I just had this happen to me with FF 3.6.10 in my normal profile. If I ran in "Private Browsing" mode or another browser, it was working. The cause was my browser cache. As soon as I cleared my cache this worked again for me.

I have Firefox 18 but my gmail won't load.

I get an error message about cookies and I don't know what to do next.
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept
cookies.

hello, try to [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from google.com]] and reload the page.

Gmail won't load after Snow Leopard Update (safari 4.0.3)

When I try and access gmail I get the following
Safari can’t open the page.
Safari can’t open the page “https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false& continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=zpwhtyg jntrz&scc=1&ltmpl=default&ltmplcache=2” because Safari can’t establish a secure connection to the server “www.google.com”.
Firefox loads gmail fine. I've do not have google gears installed and I've reset safari several times now. www.google.com wouldn't open at first, but after the rest it loaded. Gmail has not.
Thanks in Advance

After I installed Gears for Snow Leopard It worked fine.
http://mailplaneapp.com/download/google_gears/
Hope it will fix your problem as well.

Gmail won't load.

I cannot load Gmail in Firefox (but I can in Safari).
When I try to access my Gmail account in Firefox, I am able to sign in on the log in page, but once I actually try to log in, Firefox tries to load Gmail but constantly loops between "waiting for www.google.com" "waiting for accounts.google.com" and "Read..." (the "read" part always passes too quickly for me to make out what it says in full).
I have no trouble accessing Gmail through Safari.
This just started happening a few days ago: January 13, 2012. I've never had this problem prior.

Well, funny thing. Right after I posted this question I tried opening my email and it opened fine. Don't know what the glitch was, but I'll remember your suggestion for the future. I still would like to know what could have been the problem before it fixed itself. If anybody has experienced this or whatever, I'd like to hear some ideas just in case. Thanks!

Gmail won't load on eMac on Tiger 10.4.11

I am in France where my mum lives and have wiped her eMac hard drive (which had problems) and reinstalled 10.4.11.
Internet and Safari work fine.
When I try to create a Gmail account for her the new account details are accepted and registered by Google fine except
when I click 'go to gmail' the progress bar goes almost to the end but will not complete loading.
I can log into the new gmail account on my iPhone and send and receive email.
On the iPhone there were the usual welcome messages from Google in the new Inbox.
On the eMac I have entered the new Gmail account successfully in Mail and it will receive email but NOT send.
I get the error message: the send address (new gmail address) is not recognized by the server.
I wondered if I had made some mistake so tried creating another gmail account and exactly the same thing happened.
I have searched for Google tech support but there is no phone number or email.
I have searched Google for similar experiences on the same Mac but no result.
No idea why the new Gmail account will not open in Safari.
Any suggestions please?
thanks
Pete

Is there something to do with the eMac or 10.4.11 that is preventing me using Gmail ?
Based on some other web-accessed e-mail services lately, I suspect a similar but reworded sentence is more accurate:"
Is there something with Google that is preventing me from using the eMac or 10.4.11.
A friend had been away from his much older Mac running OS10.3.9 and, on returning home recently, found he could not longer access his Yahoo mail from a computer that worked fine four months before. Yahoo had done some updates that shut him out.
It could be that the limitation of older browsers is part of the problem.
First, I'd talk to Google mail support to see f they have moved to not supporting PowerPC Macs on their services.
Then I'd try another browser. TenForFox ( http://www.floodgap.com/software/tenfourfox/ ) is a PPC port of a recent Firefox version that web sites recognize as supporting newer Macs. I find it faster than regular FireFox or Safari 4.1.3 on our PPC Macs.
Try TenFourFox with Google mail.

Gmail won't load completely.

Since the last Firefox upgrade, Gmail (standard view) doesn't finish loading (hangs). It will load with Internet Explorer.
== Operating system ==
Windows XP

Hey audrey978,
First, I would follow the troubleshooting steps in here:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
If that doesn't help resolve the issue, then try this:
If the issue persists after following the above steps and your Gmail account is checked by more than one device or computer, get more information about this issue.
If the issue persists, consult Gmail's support site. These articles may help:
Problems downloading mail - Gmail Help
Problems sending mail - Gmail Help
from: iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Can't sign in to Twitter & Gmail won't load

This is what drove me away from Firefox last night & went back to Google Chrome.
I cannot sign in to Twitter at all. I click sign in & the page just refreshes, absolutely nothing happens. I'm not entering the wrong password, nothing like that. Everything is correct, I've tried this numerous times, this happened last night I tried using Firefox. I gave up & uninstalled it.
www.gmail.com doesn't load for me at all.
Error message:
http://gyazo.com/66a0c755037092a554b24d0d1b1f378c

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Gmail won't load in firefox

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