GMS POA sync delay issue

Our GMS 3 on Windows 2003 installation is experiencing a sync problem.
It appears that GMS is syncing properly with various devices as scheduled. It appears that it also GMS is syncing with the POA, but the interval between sync is very long (as in an hour). We find nothing in the GMS configuration that allows us to specify the sync interval.
Of course since the POA <> GMS syncs are far apart updates are not passed to the mobile devices in a timely manner and it appears the system is failing from the user end.
How can I cause the POA <> GMS sync to occur more often or determine why it is not syncing to the "default" schecule?
Brent.

Sorry, should have supplied more information.
We are using GroupWise 7. We recently upgraded GMS to version 3, but the upgrade was done to see if it would eliminate the problem which has been going on for some time now. GMS 2 worked perfectly fine for a number of years, but a few months ago this problem cropped up, and there is no event I know of that precipitated it.
7191 is open on the POA, and 8191 on the GMS server, but not visa versa.
Both servers are on the same subnet and switch with nothing in between them, so nothing should be hindering the communication. The updates do in fact occur, just at lengthy intervals.
Brent.
>>> On 11/25/2009 at 11:56 AM, in message <[email protected]>, magic31<[email protected]> wrote:
Hi Brent,
As a first check, do you have all the necessary ports open between GMSand the POA. Besides 7191 from GMS to POA, 8191 should also be openfrom POA to GMS.
Tell us a little more on your setup (firewall, Groupwise version etc)and have you had this every since using GMS or has it started recentlyafter something was changed/upgraded?
Cheers,
Willem-- It ain't anything like Harry Potter.. but I sure love the magic IT canbring to this world. - Cheers, Willem------------------------------------------------------------------------magic31's Profile: http://forums.novell.com/member.php?userid=2303View this thread: http://forums.novell.com/showthread.php?t=394063

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