Goes directly to voice message

I am using Iphone 4 on AT&T running 4.2.1 firmware (This version was fine until a month ago and I don't want to upgrade for now). 3G is iffy where I live, so I am using edge all the time.
Lately I have been receiving complaints from friends that calls to my phone are going directly to voicemail. I tested and confirmed that one in 4 calls are going to voicemail, no ringing and bars are at 3 or more.
Are any of you guys using AT&T also seeing this as well and if anyone has found a fix for this. Generally no matter how much flak AT&T draws for their 3G network, their Edge network has been pretty reliable, just want to confirm if its not network before I call apple care. TIA

Updating to the latest vesion of iOS has no bearing on your ability to connect to EDGE or 3G service.
Have you tried the basics of reset, restart, or restore?
Have you tried resetting network settings? Settings > General > Reset > Reset Network Settings
Have you tried reseating the SIM card?
If you have another GSM phone, try moving your SIM card to it and see if the problem follows.
Is the issue specifc to one area where you normally are?
You didn't mention where you actually are, network issues are spotty and confined (most of the time) to a specific geographic area. You might get a better idea of possible network issues by checking out AT&T's forums, specifically the network coverage forum.
Nothing you've mentioned so far indicates a hardware problem or a reason for Apple to do anything beyond the troubleshooting I mentioned above.
You really have to prove that the issue is hardware and not network, which Apple would be happy to help you with.

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My phone is dropping calls, doesn't ring all the time-goes directly to voice mail, do no recieve alert on when a text is recieved

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We have the same problem widespread in our company with iPhone 4's and 5's:
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We migrated someone to a Samsung Galaxy S4 for a month and all these issues went away. Nothing to do with alert tones turned down or faulty silent switches.

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iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

Call your phone carrier - that's a problem for them to resolve.

My iphone 4 has been stuck in just 1 app everytime I wnt 2 switch frm text to an app or just call it goes directly to Voice call

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Help pls! I dont have an Apple store close!
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Basics from the manual are restart, reset, restore.
Try each of these.

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My iPhone is set to check for email every 15 minutes. If someone calls at the time iPhone is automatically checking for email, the call goes directly to voice mail.
Worse it doesnt even show up as a missed call.
I understand that Edge is turned off when making a call.
But this happens automatically so I have no control over this feature. I tried calling myself from a landline at the time iPhone was checking for emails and verified this issue.
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"That's the way that GSM/EDGE works. The radio can only do one thing at a time. If it's doing data, then the voice call goes right to VM and you don't get notified until the VM gets in."
That is not entirely correct. That is not how GSM/EDGE works. This is how iPhone is designed to work. I have a Nokia N73 and when i am browsing the Web using EDGE (T-Mobile's network), if i get a call, i will be prompted to accept the call. The way that iPhone is designed, it seems to be that Apple values data connectivity more than voice calls. In my opinion, this is probably the wrong way to do it.

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Since this morning I am not receiving calls - in testing the call rings once then goes to voice mail. I called Apple Support and was told to do a Reset, which took care of the problem for about an hour and now it is back.
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I upgraded to 1.1.3 last week - everything has been fine until today!!

People in the past had posted issues with call forward. After they had deactived this feature the calls were still being sent to the forwarding number. Have you used this feature? If so then you need to call AT&T to have it deactivated. If you have not used this feature I would still call AT&T since this appears like an issue one their end. Best of luck.

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Hi,   I don't know if this info will help many, but for a few it may. I had this problem over the weekend. Called Tech Support 2x, they tried everything, resetting,, *73, *228, *900 , there were no "do not disturb" settings, etc.   They prepared a work ticket for the next level of help.
Meanwhile, I couldn't figure out what changed all of a sudden. I knew I had no calls coming in after accessing my voicemail. I looked at my recent calls and noticed i had dialed a *83 prior to the voicemail *86. Fat thumbs. I remember years ago, having the features of *83 for do not disturb and *84 to stop the feature.   Just for giggles, i dialed *84, tried from another phone calling my number and WHOOLA, it came thru.
If anyone has these issues, try the *73 first. But just for the heck of it, do *84 as well. Takes half a second.   If those dont' work, then call Tech Support. I wanted to share to help at least some of you as I understand the frustration of not having incoming calls. I even called Tech Support and shared the info. As this was not an option given to me from Tech Support, but then again, i don't believe *83 or *84 is offered anymore. I just dated myself, but hope it helps others !

Direct to voice mail

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VZW Support, I have a Android Merge by HTC. I have the same problem that Tiger73 described. Beginning two days ago I ceased receiving phone calls and while exploring the cause I saw that my phone was set on "Silent" mode. I thought this had just "happened" inadvertently. I changed it to Normal mode but it kept reverting to Silent. After many attempts, and after removing the battery and reattaching the battery, it is now set to "Normal". I have all volume settings turned all the way up high. When I change the call/ring sound the phone sounds audibly. When I get a gmail msg, the phone makes an audible tone. However, calls made to my phone go immediately to voicemail! PLEASE suggest something else to try. I did the *73 thing already but that has no effect. I have NEVER used call forwarding on this phone. Normally I just turn the sound all the way down if I don't want to hear it ring. Thanks for any help!
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I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
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jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

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