Goin with the Apple Store for pre-order
From the previous years (original,3g,3gs etc...). What are the lines typically like if you've already paid for your phone?
Yeah it makes it hard for some people since you really have no idea what time the delivery truck would show. I may still have mine shipped to my house and if I am not home I will just go pick it up at the delivery place or I may try Radio Shack since there is one within a mile of my home and do the trade in deal. I can get $200 for my 3GS 16gb. I know I may get more on EBay, ect but don't want to hassle with that.
Message was edited by: caryrae
Message was edited by: caryrae
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Can I buy iphone 5 (Unlocked) in the Apple store without pre-order ?
Hello ! Can I buy iphone 5 (Unlocked) in the Apple store without pre-order ?
(in UK )Walk into the store and find out.
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Can I add my own art work to my albums in iTunes and/or share them with the Apple Store for others to download?
Thanks Brij011
I thought that there was a way to do this. However, it would be neat to be able to upload correct Art Work for album covers so that other could share instead of having to scan / take picture and then import. I guess Apple would be inodated with incorrect pictures if we could upload to them.
Oh well... thanks again ! -
My iphone charger has a shortage or something . It's not working . Can I take it back to the apple store for a replacement ?
Yes. Take your iPhone as well so Apple can check warranty
status to see if the charger is covered. -
Hi guys, finally I made it to the apple family by buying an Air from a guy I knew... But I cannot change the ID in the apple store for updates... I managed to change it in Itunes, but when I want to download the updates it would tell me that I should log in with the other account...
Please advise...
Thank you!!!The OS and the preinstalled iLife apps are permanently assigned to the Apple ID of the original owner. You need to ask the original owner to call Apple Care and request that the Mac be released from his Apple ID.
The only secure way to use a second hand Mac is to erase the HDD and install a fresh version of OS X.
The only version of OS X that the original owner can pass to you is the version of OS X that came preinstalled on the Mac. The original owner cannot legally pass to you any apps that he bought in the MAS. -
If I remove itunes and its drivers from my computer, as recommended by someone at the Apple store for a problem I'm having, I know my music will come back, but will my playlists still be there as they are now? I forgot to ask.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have made a photo book which is ready now to send to the apple store for printing but half way through the download process it cuts out unexpectadly and will not send. I have printed many books from my computer through Iphoto and have never had this problem before. What could be the problem? I have checked for updates and installed all of them. Turned my computer off and then on again. But still keeps doing this. Help ?
Apple's servers are very busy today, right after the big WWDC conference and the announcement of new products.
download process it cuts out unexpectadly and will not send
The reason for this may be that the book contains photos that cannot be rendered. Have you checked the preview of your book? Does the pdf look correct?
See: http://support.apple.com/kb/HT1040
If that is not the problem, check your network and your security settings. If you are using a Firewall or Antivirus filter, disable it temporarily.
Regards
Léonie -
I am at present in Spain. I have OS 10.6.8 on my applepro laptop. How can I upgrade to Mountain Lion? (and then to Mavericks). I can't get on to the apple store, for some reason.
Open the App Store application and use it to download Mavericks.
No need to get Mountain Lion first. -
Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?
See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock -
Game through the apple store has now frozen on my ipad. How do I get it to work again?
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702
-Griff W. -
I got the new iPhone 5 last week and have been happy with it. I went to the apple store on-line a few days later to order some adapters for the power cord, so that I could use it with my alarm clock and dock at work - although they are back ordered until nov. yesterday I lost my lightning power cord and there are NONE available in my city and the apple store is till out of stock for at least a couple of weeks. My phone now has 10% battery and losing last - what can I do to power my phone???? I use it for work, I need to have it working and available butndont seem to have any options. Please let me know if there is another device I can use to power my phone!!
Sorry to tell you but unless you have a Retail Apple Store close by, they are the only ones I have found with all the adapters and accessories. I bought an extra lightning to usb adapter the other day to use in my truck. Good luck....
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The trouble with the apple store
Have to vent - customer relations is closed for the weekend.
I ordered a new customized macbook pro in April 2010 - high resolution matte display, 8 GB ram, 7200 rpm hard drive, core i7 processor. Sadly, a hard drive failure occured in August 2010. I brought the laptop to a local apple store and was told it would be 1-3 days to replace the hard drive. Fair enough. Only, a week later I was told the hard drive replacement hadn't fixed the problem. I was then given the option to have the laptop replaced but told it would be a couple of weeks since it was a customized system. Fair enough. Two weeks later I picked up the replacement. Sadly,I discovered that neither the high resolution displacy nor the 7200 rpm hard drive were on the replacement unit, so I returned it. I was told it would be another couple of weeks to replace the laptop, but that I could borrow the incorrect laptop while awaiting the arrival of the correct one. Fair enough. Only, two weeks later I was called and told the correct replacement laptop was on hold since they didn't have the serial number for the laptop I was borrowing (the incorrect laptop). OK, so I gave them the serial number and was told it would be another couple of weeks. It is now October. I've just called the apple store to check on the status of the order (status is 'unavailable' online and the geniuses never call). I'm told the laptop hasn't arrived and that they are unable to tell me when it will.
My question is: where does the buck stop? apple makes great products, but I think the apple store is like a hive - lots of activity - entirely unclear who's the boss. Everyone and no one is responsible. They are all friendly. They all make sure that they have your e-mail adress and your cell phone number. But they never actually use them. In the two months I've been trying to get my laptop replaced I've received one call - to let me know they didn't have the serial number on the incorrect replacement.
p.s. it takes a few days to order a new customized macbook pro and have it delivered - unless it's the apple store, in which case it takes a couple of months. or more?customer relations is closed for the weekend
Call them (800-275-2273) on Monday, then. It took Apple three attempts over three months to get me a working CTO MBP 17 last year, but things eventually worked out, and Customer Service was willing to extend themselves to smooth things over with me. My only other advice is to be as civil on the phone as you were in this post. ; )
Good luck! -
The OS X Mountain Lion I tried to download Wi-Fi on Mac Book Pro was not successfull. Should I buy it again? Should I check with Apple store for credit?
I successfully instaled it in iMac, but have problem with laptp. I also think I should not have bought 2 upgardes, becase if I have 2 computers, one paid upgrade is good for both computers. Am I wrong? SOmeone can advise how to proceed? I want to try again through Ethernet - cable internet - instead of Wi-Fi. Thank youYou should not have paid twice. If you logged into the App Store with the same AppleID as you used to purchase Mountain Lion the first time, you should not have been charged again.
If you internet connection is not working well enough to download it, do you have access to another network that might be faster? Perhaps and Apple Store nearby? -
NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????
Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Can I just take my Mac Pro to the Apple Store for free repair?
My Mac Pro is covered by AppleCare, and it's been having the same problem for about a month. I'll turn it on, it'll freeze and start glitching with pink twitching lines all over the screen. I've called AppleCare over 6 times, and they've had me do different things to temporarily solve the problem, but whenever I get off the phone, an hour later it'll be the same problem. I've stopped calling, and am now afraid to even turn on my computer because I don't want to do any more damage to it.
I feel like there is nothing someone can do to fix this over the phone, there is definitely a bigger problem than a freeze here and there. Can I just bring my tower in to the Apple Store? Will they fix it for free?You can take it just about anywhere thats Apple Certified, or do a mail in. Apple has a Apple Care Certified locater that comes in handy if your like me and the nearest Apple Store is 320 miles away.
http://support.apple.com/kb/HT1434
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