Going insane over my small white box

ok -- upgraded to 7.0, i guess this was my first mistake.
threads like this have thousands of views, and tech support knows nothing about it, of course. regardless, the ignorant lass sent me an email and hung up on me without so much as a word of goodbye or a thank you for calling. i am not bitter.
the email was a guide of what to do.. but it didn't work. at all. none of it.
i uninstalled itunes. i reinstalled 6.0.5.
my playlists are gone, and my purchased music is no longer in chronological order because it was all added about 10 min ago. i am getting bitter.
my iPod does not sync. this is a much larger problem than 7.0 people.

What exactly went wrong when you upgraded to iTunes 7? What caused you to switch back to 6.0.5?

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